LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

Very friendly, helpful and accommodating. I came with 2 little dogs and they hooked me up with a…read morecruiser and trailer. Had an amazing day

Outstanding from A to Z. If you know, then you know how tough it can be to get the right pair of…read morecross-country skis; so easy to get it wrong; so tricky to get it right. A couple of years ago I bought Rossignol X-ium "skin-skis" from Northbound, after a lot of discussion and a "test drive" to be sure 203cm was the answer and these specific skis were the key. Used these skis to finish ski marathons in Austria, Switzerland, Iceland, Estonia, Finland and Argentina...... Great staff; professionally-knowledgeable and expert tuners. Highly recommended.

Came in thinking about buying my first cross country skil package. Having never even been on cross…read morecountry skis, the people here were able to answer all of my questions, discuss recommended options, and guide me to the best fit. After receiving package and end of year discounts, I went ahead and purchased a Fischer ski package, and couldn't be happier. They put on the bindings, showed me a few things, and I even got out skiing that afternoon. Thanks for everything!

Coastline recently tuned up my bike. They did a fantastic job! It has never run so well!read more

We rented e-bikes from this store and they were awesome. Meg did a great job setting us up,…read moreexplaining how the bikes worked. Perfect bikes for the Betsie trail. We did 30 miles almost all of it on the Betsie, which is safe and scenic trail system.

Best bike shop in the state. Every bike ship is cool because bikes are cool. From a young age that…read moreis ingrained into who we are. A great bike shop isn't just about who has the coolest brands. However to some it might be so look no further, they carry Scott; tip of the spear in MountainBike technology. A great bike shop isn't about who has the best deal. If it were these guys would still be the best. A great bike shop is all about who provides the best service. When things don't run smoothly is where you see what a bike shop is all about. The shop's willingness to accommodate the customer is what separates the good from the bad. Steve at City Bike Shop went so far out of his way to assure that my bike buying experience was the best that I don't have room here to mention it all. The success of my family's Iceman weekend rested squarely in Steve's hands and he delivered (literally) on all counts. He even went as far as letting me borrow his personal Thule rack because I had an old one that shouldn't be used for a carbon frame. This is a company that can be trusted not to let you down when it becomes critical that things be done right. Hats off to Steve! You are a true champion.

We had a great experience buying our son his bike at The City Bike Shop! Everyone was so nice and…read morevery patient as we tried to find exactly the right bike. Our son outgrew his bike and needed a new one. The staff really helped us find the right fit for him and the right fit for our pocketbook! Thank you so much our son loves his new bike!

Stopped in on an August Monday morning and rented electric bikes for my wife and myself. The staff…read morewas helpful with recommendations and options. Fair price and flexible rental return. Rented the COMO model and rode the TART Trail up into Suttons Bay. Have rented with McLain before and would rent again.

We had our Specialized Roubaxs tuned up at McClains. Helpful and courteo staff. Great Serviceread more

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very…read morefriendly.

Rented bikes from here to follow the wine trail, and have to say the service and coordination was…read moreexcellent. The bikes also worked like a charm. They mapped out several spots for us to stop at, and worked with us to figure out exactly when and where they could deliver our prepared lunch. You don't have to book the wineries - they do it for you and give you a schedule. Even at the end, when had a few wines to drink and werent sure we would make it back - they made sure to tell us when and where to meet them so they could pick us up! One of the most scenic bike tours!

We purchased a Jamis bike from Grand Traverse Cycle and the owner Matt provided a great knowledge…read moreand service regarding which bike to purchase and adjustments needed for my wife. I would recommend this bike shop to everyone.

Bike shops all have lots of bike stuff. What makes a difference is the service. This place is owned…read moreby a very friendly, knowledgable, helpful guy. He set up my husband'a rental snowshoes and even showed me how to use the pair I recently bought. Will definitely come back in the summer for cycling stuff!

Mark, the owner of Northern Fun Wheels, came in on a day after they had closed for the season . He…read moreand the mechanic, who also came in for my friend and I to tune our bikes and fix a couple of small problems. Great customer service and extremely knowledgeable. I live 2 hours from the shop but it is worth the drive for this bike shop.