As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

We had a great experience buying our son his bike at The City Bike Shop! Everyone was so nice and…read morevery patient as we tried to find exactly the right bike. Our son outgrew his bike and needed a new one. The staff really helped us find the right fit for him and the right fit for our pocketbook! Thank you so much our son loves his new bike!

I was charged over $21 for a tire tube replacement which didn't include installation. Wow...either…read moreyou don't care or you're in financial trouble. DO BETTER especially when we're buying local.

My wife and I purchased Urtopia bikes October of 2025. We decided to switch to the "gen 2" model…read moreMay of this year as it more suited our needs. Matt and Doug navigated us through our transition to the newer model with patience and personal attention resulting in us taking possession of our new bikes. Two takeaways from our Pedego Bike shop experience. 1, I can't emphasize strongly enough how great Matt and Doug are to work with. Both personable, experienced and technical guys who get you on the right bike along with a pleasant experience. 2. Our Urtopia bikes are fantastic bikes. There are two carbon generations to look at. Each provides an experience for different needs. I recommend you research both. I also recommend highly checking out Pedego Bike shop in Traverse City if you are looking for a great bike and a wonderful experience. EB Petoskey, Mi

We were dying to go for a ride and wanted to try ebikes. We rented two Pedigos and rode to Suttons…read moreBay and back. The afternoon was delightful highly recommend. Bikes and service were awesome. Gear was totally dialed in and wired perfect. Just do it.

Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very…read morefriendly.

Rented bikes from here to follow the wine trail, and have to say the service and coordination was…read moreexcellent. The bikes also worked like a charm. They mapped out several spots for us to stop at, and worked with us to figure out exactly when and where they could deliver our prepared lunch. You don't have to book the wineries - they do it for you and give you a schedule. Even at the end, when had a few wines to drink and werent sure we would make it back - they made sure to tell us when and where to meet them so they could pick us up! One of the most scenic bike tours!

Stopped in on an August Monday morning and rented electric bikes for my wife and myself. The staff…read morewas helpful with recommendations and options. Fair price and flexible rental return. Rented the COMO model and rode the TART Trail up into Suttons Bay. Have rented with McLain before and would rent again.

We had our Specialized Roubaxs tuned up at McClains. Helpful and courteo staff. Great Serviceread more

Bought a mountain bike from here and was completely happy with the product, price, and service…read more At the same time I dropped off my vintage Specialized road bike for a heavy duty tune up. The guy that got brought in from a different shop for the job didn't do hardly anything, and marked the job as completed then split. And the work that was done was completely shoddy. However, the regular crew offered me a discount and free upgraded tune up to make up for it. The guys took turns really going above and beyond to make things right and are very trustworthy. The employees at the Garfield location have always done the best work and offered friendly service. Highly recommended!

Be careful what you buy from this place - they don't offer service on their treadmills. They…read moresuggested a former employee to service our machine and he totally messed it up.

This was SO fun! We rented 6 bikes and 2 child carriers that attached to the bikes. Our ages ranged…read morefrom 71 down to nine! We rode the bikes from Traverse City to Sutton's Bay for the day. We shopped and hung out at the beach all day then rode the bikes 15 miles back. We all loved it and we will definitely rent from Riding Electric again soon!

Nicely maintained e-bikes. Rental process is a bit confusing but once you figure it out, you're all…read moreset to go. 50 feet from the Leelanau Trail. Fun times.