Top notch service and offering for all active souls. Shout out to Madison, Riley, and James for…read morebeing solution oriented with the inner tube replacement for three bikes.

No refunds on equipment you didn't use even though they rented the other equipment. My family used…read moreto rent from them all the time and now we will no longer use them for kayak rental. Their loss. I urge others to go elsewhere.

LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

Very friendly, helpful and accommodating. I came with 2 little dogs and they hooked me up with a…read morecruiser and trailer. Had an amazing day

Came to kayak the Crystal River…read more We rented a tandem kayak and a single sit on top kayak. It was roughly 109. They do military discount so it was cheaper to come in store than book online. It was very easy coming in and renting. Minimal paperwork and then you go wait for the van to take you to the start. The van was a 5-8 min ride to the start of the river. You go in the van with the other groups who are going. Heads up there is poison ivy where they park the van. But they tell you where and to avoid it. All the staff were very good at telling us things we needed to do and look for on our trip. But incase you got curious little ones, maybe keep them close til they get on the kayak to avoid any poison ivy. We started at 1040 and ended at 1310. So roughly 2.5 hours it took us. They do let 12 and up rent their own kayak I believe or it's 13 and up. I'm glad we did a tandem kayak for my 12 year old daughter. She would have got her self stuck alot with the trees in the river haha. If your child isn't experienced in kayaking I'd do a tandem so you can help them navigate around the trees. There's a lot of fallen trees in the river. But nothing you can't navigate around. I won't lie I did get stuck twice haha. We brought a cooler and a dry bag and they fit on my kayak. It was very fun. We had great weather it was a little cloudy but we preferred that then get beat down with the sun for 2.5 hours. We would definitely come back again!

Sooo..where to begin. I'm really disappointed that this adventure didn't work out. Off the bat, we…read morewere late getting started and checked in. There were several things that caused this (a huge group in front of us, our kayaks being taken by someone else, more kayaks being shuttled over), but that wasn't the issue. I've kayaked before and have some experience here. The river is not for beginners. I was looking forward to something relaxing, not too technical, but that's not what I got. I had to paddle and maneuver constantly. About 1/2-3/4 of the river is covered in downed trees and logs. The staff say that this makes the river "interactive" and that this is out of their hands. At some points, it felt ridiculous. It got extremely narrow, and when we'd try and navigate around obstacles, the water was so low we'd get stuck on the sandy bottom. A sign at the beginning referenced that the water was at the "middle" level. I can't imagine how it'd be if the water were any lower. We're taking less than a foot in some places. The other person I went with flipped her kayak twice due to debris. Additionally, we saw several people flip and get stranded, especially when using the tandem kayaks. The water is just too low in A LOT of the river. Four people we just happened to bump into just stood up and dragged their kayak since it was easier at certain points. There should also be information about the kayaks utilized. Specs would be helpful. I think beginners wouldn't know what some of the specs mean in some cases, but at least include a weight limit, type, how heavy it is, etc. If you have kids, in my opinion, it's unlikely that they'd be able to move their kayak alone. We also came across locals (at least it seemed like it) who were kayaking and floating the opposite way. This led to more challenges with navigating and more flipping. The portages are also hard to navigate. There are three, which require people to exit, drag their kayak across a path or road, and then reenter. These portages were hard to use, especially while carrying gear and kayaks. One in particular was across a road, which seemed unsafe. There are no staff posted at these sites to assist if needed. The river was gorgeous. The trees, wildlife, views...I loved that part. I wish more information were provided WITH an accurate description given so I could make a proper informed decision about what I was paying for.

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very…read morefriendly.

Rented bikes from here to follow the wine trail, and have to say the service and coordination was…read moreexcellent. The bikes also worked like a charm. They mapped out several spots for us to stop at, and worked with us to figure out exactly when and where they could deliver our prepared lunch. You don't have to book the wineries - they do it for you and give you a schedule. Even at the end, when had a few wines to drink and werent sure we would make it back - they made sure to tell us when and where to meet them so they could pick us up! One of the most scenic bike tours!

This outrigger is nice but terrible location for renting bikes at the trail is straight uphill all…read morethe way to glen arbor. Very disappointing. The staff didn't even mention the empire bluff trail which is actually closeby and doable without being an expert but I guess that's because no bikes are allowed on that trail. Also as you enter the biking trail their are disconcerting signs warning that the summertime is hunting season. :(

Jordan was very knowledgeable and helpful! Rent all kinds of bikes... depending on your needs…read more Flexible rates if you rent for multiple days...

From the owner: The Sleeping Bear Heritage Trail is your gateway to the Sleeping Bear Dunes National Lakeshore…read more Cycle from Empire along the Heritage Trail, on the trail you can cycle to North Bar Beach, Pierce Stocking Scenic Drive, Sleeping Bear Dune Climb or all the way to Glen Arbor. Heritage Trail Bikes is your outfitter for your days adventure featuring bike rentals for all ages.

I could not be MORE DISAPPOINTED with Spindrift Cyclesports. Last Tuesday evening (8/12/2025) while…read moreriding in a 39 rider 4-day- 360 mile fundraiser for families of fallen Police Officers, (which I explained to the person who answered the phone) my rear hub malfunctioned at 5:30pm in Manistee. I called and asked if Spindrift would stay open for another 10 minutes and take a look at my rear hub so I could ride the next 2 days ( Which I worked hard to raise $$$ for). The person on the phone checked with the two mechanics /owners or whomever and both said "NO". so much for customer service-- on a TUESDAY Evening!! So I called Trailhead Bike Shop--- and they waited around for me and fixed my bike so I could continue to ride for those that have died protecting us. Shame on you Spindrift.....

Spindrift Cyclesports was fantastic to work with. They picked up my bike, serviced it quickly, and…read moredelivered it back in great shape--all at a fair price. Super convenient and professional.

my wife and i recently purchased Velotric Breeze after much research et al. we bought from the new…read moresalesroom in Traverse City across from Apache trout Grill. We are seniors. The bike is a gem and Lee (owner) is knowledgeable personable and great to work with.... making this large purchase stress free. i have no doubt service will be first rate. Overall... an excellent experience.

The best bikes! They had everything we needed. We were able to rent 2 bikes and put our 3 kiddos on…read morethe sears in the back. Worked great. These electric bikes are the way to go