My bike had a flat tire so I called to see if I could walk in for a repair. The very polite…read moreassociate on the phone told me, "bring it in and we will take care of you!" This is exactly what they did. They took my ancient bike in and got it up and running in no time. I made sure to wander the store finding things to buy. They are well stocked and organized and had good prices on everything. If you need to rent a bike or if you're in a pinch because your bike needs attention, Suttons bay bikes has ya covered!

Fantastic place to rent bikes in Sutton's bay! They delivered right to our rental in traverse city…read moreand had bikes for my whole family to enjoy. Keith was particularly helpful and even loaned me cash to get on the bus back to TC. Great spot and amazing people!

Long weekend @ Airbnb in Lake Leelanau w/ friends from Dallas, Florida, Tuscon …read more.. Great e bikes w/ helmets, locks, & chargers delivered & picked up! forgot my padded gel seat and they kindly mailed it to me. Very accommodating. Looking forward to utilizing this company for bike services again next autumn!

Great experience with Grand Traverse Bike rentals. Nothing could have been better!…read moreFrom delivery and pickup to our Airbnb, to an exchange from road to e-bike, to the quality of the bikes--a perfect week exploring the Leelanau peninsula Great customer service!

Service Service…read moreService Second year in a row we rented e-bikes here. Great selection of bikes that are new and well-maintained. The owner helped us get situated. I could tell that people come here for the service touch, just the way it should be. We had a small delay in the shop and then our hotel would not let us overnight our bikes inside so we had to take the bikes back. The owner offered to come open early to let us get our bikes out for a morning ride. Price was reasonable. Tons of trails in Traverse City. Rentals come with a helmet, lock and charger if you keep it overnight. We rented four bikes and had a great time. We will be back in 2027.

LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

Wonderful experience with wonderful people. We dropped in to TC on a last minute trip back in June…read morewith our newly adopted dog. It was a very short stay and we were unfortunately unable to find suitable doggie daycare sitters. Everyone at the business were super helpful, right from the owners to our guide Savannah. They were more than happy to watch our puppy while we embarked on our KaBrew tour. It certainly helps when the owner has extensive experience working for the humane society. Side note: you can actually take your furry friends on the kayak, I just wasn't sure how crazy our puppy was going to be. The tour itself was great, we visited not just the breweries but were offered the option of some distilleries and bars on the way as well. We met some of the other tour groups on the way and were glad we chose this company - our tour was definitely more laid back, relaxed and intimate since the group size was much smaller.  Definitely recommend having a pizza at the Filling station and The Parlor had good cocktails.  I've actually used this company before (at their old location), they seemed to be transitioning to this new spot and in the midst of reorganizing. Overall, would definitely come back when in TC! Thanks a ton!

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

Terrible customer service. Some customers need help in person for questions before fully booking…read moreonline. Waited at the rental booth rang bell few times, nobody even acknowledged or asked me to wait if they were busy, few staffs saw me too. Maybe came at wrong time, I really liked their options but will not bothering to coming again.

This was SO fun! We rented 6 bikes and 2 child carriers that attached to the bikes. Our ages ranged…read morefrom 71 down to nine! We rode the bikes from Traverse City to Sutton's Bay for the day. We shopped and hung out at the beach all day then rode the bikes 15 miles back. We all loved it and we will definitely rent from Riding Electric again soon!

I had a really lovely and easy experience with Riding Electric. They were very responsive to my…read morecommunication and very friendly to deal with. The Leelanau Trail was inches away from the shop which was incredibly convenient. The trail is a delightful mix of shade and sun, and very well maintained. The bike was in good shape and pretty fun to ride. My only complaints are the weight of the bike and no easily accessible water bottle holder. The heft of the bike made taking off a little bit of a challenge. So when trying to cross one of the many roads that bisect the trail it was a little stressful trying to get myself moving quickly. The bike did have a large saddle bag that held my water bottle and could have held a book, bathing suit, lunch, etc if I had been riding to the Suttons Bay beach (which is what I'll do next time!).

Awesome store, wonderful people, nothing beats small town feel an atmosphere. Absolutely wonderful…read morecustomer service

We've been here several times now. A nice selection of water gear and clothing accompanied with…read moregreat help.

I've been here before, but never by myself. This is a big thing for me... you see, I am deaf. I…read morewent on this trip thinking it was insane, but I wanted to push myself. I was able to book online. Showed up a half hour early, and they helped me find a good water proof case for my phone and stuff. It was early: I was probably the first person out. They were ready, smiling, and didn't have any issues with the fact I couldn't hear a word they said. The Crystal River itself is absolutely stunning. The name says everything: that river is absolutely crystal clear... and very shallow in spots. As a bigger guy like me, you will probably bottom out multiple times. This may not be the "beginners" choice: the first half is full of obstacles. Trees, stumps and more. What a lovely, summer challenge with excellent staff service.

I love how many people have had an epically great time- but I want to be honest about my experience…read morein case it helps someone. I am an experienced canoe/kayaker. I have been on rivers, lakes and the ocean before. I like a challenge. However, this was really hard for me to be in the back of the canoe for the whole trip. The obstacles are nearly constant for the first hour and if you go with a group like we did it was hard to stay close to them because of them. *That might be what you want! * Great! I have always loved canoe trips because they feel so chill however this was not chill. I couldn't look away. The current, wind, trees and other kayakers/canoes in the river made this stressful. Probably not great for those brand new to canoeing and kayaking- or those that don't feel like non-stop hard paddling for an hour. The second half was more what I was hoping for- Open river. Fewer trees down. Fewer people. If I had been in the front of the canoe it all would have been delightful. My son was in the canoe with me and enjoyed it (but he didn't have to navigate). The staff was friendly, helpful and kind. The space and gear were great. They were very family friendly and an experienced person can easily take their kids.

We rented a pontoon boat for 3 days from The Narrows Yacht Club. The boat was very clean, we had…read morefast and friendly service, and overall it was a great experience. We highly recommend The Narrows Yacht Club for anyone who wants to rent a boat on Lake Leelanau.

From the owner: Pontoon and boat rentals, fuel dock with Recreational fuel, boat launch ramp and quiet…read moreaccommodations for singles, couples, families or groups up to 16.

Jordan was very knowledgeable and helpful! Rent all kinds of bikes... depending on your needs…read more Flexible rates if you rent for multiple days...

From the owner: The Sleeping Bear Heritage Trail is your gateway to the Sleeping Bear Dunes National Lakeshore…read more Cycle from Empire along the Heritage Trail, on the trail you can cycle to North Bar Beach, Pierce Stocking Scenic Drive, Sleeping Bear Dune Climb or all the way to Glen Arbor. Heritage Trail Bikes is your outfitter for your days adventure featuring bike rentals for all ages.