Excellent experience with this company! Needed a boat for nine people and Nick got back to me with…read moredetails right away. Price was awesome, he answered all my questions and gave suggestions since we weren't familiar with the area. The boat looked almost brand new and he was exactly on time for drop off and pick up. We would and will be calling Nick again for our next rental!

If you're looking for a top of the line company, look no further! H2O Sports Rental is fantastic! A…read morefew weeks ago we were looking to rent a pontoon to go out on Traverse Bay. A lot of companies charge around $600+ then they throw a $125 fuel charge on it as well. This was the average cost for a full day rental when I was looking. Then I came upon H2O Sports Rentals. I called the number listed and the owner, Nick, answered and was nothing less than professional and knowledgeable. For a full day rental, fuel included, was $400!! He explained everything and in order to book the rental, I had to place a deposit. There was 4 adults and 5 kids total. We rented the pontoon for the full day. Nick met us at the dock on time and went over the boat with me. The trip was amazing and the boat ran great! It's perfect for a large family wanting to relax on the water for a day. When we came back to the dock at the end of our rental, Nick again was there on time and helped us load it up. Without a doubt, I will be using this company again. Thanks for the amazing trip Nick!

They were friendly, plenty of souvenirs and shirts inside the place. And they also have a little…read moredeli that serve food. If you go to the website, you can see what kind of equipment you want to rent and what date is available, pretty convenience

Very friendly and great prices! They had bait, souvenirs, a deli, and boat/jet ski rentals. Would…read morerecommend and will be back!

Came for the week for a family trip and had a great informative staff that helped us with getting…read moreour ice cream for all the kiddos! I didn't get her name, but she was very sweet and informative on doing bonfires on the beach and suggested any additional recs for us! Ice cream was a delight, all the kids were energized with sugar!

Great food. Funky concession style, perfect for summertime dining. Eat at the beach or take it…read morehome!

John and his team were very helpful and accommodating with our kayak rental and provided on time…read moredelivery and pick up. The kayaks and equipment were in great shape. I would highly recommend this company for renting kayaks and other equipment in the Traverse City area, especially if you are renting a cottage or house and want delivery and pick up service. Thanks Underground Enterprises!

From the owner: kayak and paddle board rental. delivery and pick upread more

Super fun! The SUP yoga class is really fun and a challenge!! The boards are really nice and…read morestable. When we rented boards it was really cool that they had kid sized boards! Our family had a blast!

Can't wait to come back for another SUP yoga class this summer! My friend and I came for a sunset…read moreclass and it was really enjoyable. even though I had never paddle boarded and didn't think I'd be able to stand, let alone do yoga one! The instructor was very encouraging and accommodating to all levels though and to my surprise I did a lot of the yoga and was able to actually stand on the way back to shore.

Very seamless and convenient. Boat was easy to use and maneuver. Looking forward to launch again…read moresoon!

Had a great time paddling on a perfect October day. The guy at the booth gave us great advice…read moreabout which way to go and great recommendations for lunch and breweries. Definitely book for 4 hours, 1 is not enough! They provide the kayak, paddles, life vests and a bike lock for when you get off for lunch. No need to bother with their add ons, just bring a few ziplock bags from home to keep your stuff dry. Had a great time, great fun and value would go again!!

It was a slow day and they were going to close early, but the friendly and helpful guy renting us…read moreour bikes figured out a way we could stay out past closing and return the bikes safely and easily. A real hero that guy, too bad I didn't catch his name. Anyway, rental was simple, the gear was very good quality, no attitude or space cadet vibes, just a great and easy process from start to finish.

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.