Great service, immaculately clean pontoon rental for a day outing on Torch Lake. Nils was amazing…read moreand helpful for our girls outing on the lake. He gave us perfect instructions on where to go, how to get to where we wanted to be. Don't pass this business up when looking for a pontoon rental. It was such a great experience, we would rent from Boat Torch again. One note, pay good attention to the address when you're on Crystal Beach Rd., this is a house not a free standing business.

We made the trip to Torch Lake but did not have a boat to enjoy it. This establishment was close to…read moreour camp ground and had amazing reviews so we booked a pontoon from noon-7pm. $550.00 for one pontoon. Half of the money was due to book and the remaining amount due the day of. I appreciated that the company stayed in great communication with us before, during and after our trip. When we arrived we were greeted kindly by Nils. He asked us to off load our gear and we parked our vehicle across the street. He had a trolley that we packed full of coolers and beach bags to tote down to the dock. There were steps with handrail down to the dock to our pontoon. Nils helped get our gear down and his father helped us get our gear up the stairs when we came back. Super helpful! Before I headed down I needed to use the restroom and they had a outdoor outhouse that was more like a luxury toilet. Sink with water, a toilet that flushed built with beautiful cedar and stocked full of feminine products, paper towels, toilet paper, and it was VERY clean. When we boarded the pontoon Nils reviewed the operators instructions in details and the expectations of using the equipment with proper safety. They provided physical laminated sheets that also had a QR code with information on boater safety, and the map of the lake. We were given a full tank of gas. We were told any fuel we used they would replace for a few, they would dispose of the garbage, and our bottles. The boat with outfitted with a trash bin and a bottle bin for access. He asked when we come back to notify him 10 minutes in advance and he meet us at the dock, jumped into the water, came out to our boat and docked it for us. Excellent customer service. 10 out of 10! Highly recommend.

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.

Taylor was the best and thanks to the lads who we returned our waverunners to. Great kids and…read moreexcellent service. They accommodated our reservation change and novice renting skills. Also, don't sleep on the chicken bites, tees and knickknacks in the shop. Everything you need for lake time with friendly service.

Quite a large selection of shirts, necessities for a tackle shopper. Gas pump service was quick &…read moreexperienced.

Rented a Pontoon from MK Marine for a day on Torch Lake. Had a positive experience with MK Marine…read moreoverall. Would rent from them again. The great: the Pontoon we rented was new and pristine, the staff was very helpful and courteous, the setup they have is nice (they put the boat in the river for you, they bring the boat to your car after to unload, they have a nice changing room, bathroom was good, etc.). The not so good (as it relates to your experience as a boater): going through the Torch River to get to the lake itself. For experienced folks this probably is not a big deal but for beginners (like myself) it was white knuckle in and out with some narrow spots and traffic. If you knick the prop you have to buy them a new one. I was so nervous and didn't want to knick it I had it up higher than most. This makes the boat harder to steer and makes the river that much harder to navigate. They should consider offering prop insurance prior and that way you boat stress free! Once you get on Torch this is a non issue because the lake is huge and you can see the shallow spots with ease. Side Note: when coming back you'll have to u turn to dock and get gas from MK on the river (if you need some). Watch out for a sunken dock/bridge/rock hazard next to the dock on left prior to your u turn! Only a white floating log marks this treachery and you won't know it is to be avoided until almost the last minute.

My boyfriend and I are from way out of town and rented a boat from M&K for Torch Lake. The staff…read morewas friendly, thorough, and helpful. The boat launch process was quick and easy with their help, as well as recovering the boat at the end of our rental. The lake was gorgeous and the weather was perfect. If you are looking to rent a boat for exploring the lake, M&K is the place to go! I'd like to come back to Torch, and when I do, I will definitely be renting from here again!

Although a bit pricey, this experience was awesome! The captains were super friendly and very…read moreexperienced and the actual flight was amazing! We were much higher up than we expected, leaving us with an nice view of the bay! Felt super safe the whole time, my biggest problem is that the flights are only 10-12 minutes, although I compared this to other parasailing companies in the area and they are all the same.

Great service. Jordan was so helpful. Unfortunately we had to rebook twice due to weather but he…read moreopened another time slot so we could still go during our scheduled vacation time. The boys loved it.

We had such a great time on our fall sunset sail! The weather, colors, and sunset were beautiful,…read moreand Eugene and Amanda made the whole experience so much fun. They were incredibly welcoming, easygoing, and just genuinely great people to spend an evening on the water with. I also loved that they took the time to explain a little about sailing along the way. I don't know the first thing about sailing, so it was really interesting to learn a bit without it feeling too serious or technical. The whole evening felt relaxed, personal, and fun from start to finish. I'd absolutely recommend booking with them if you're looking for a memorable way to get out on the water. We'd definitely do it again!

Our sailing trip was the perfect evening activity in Traverse City! We sailed across the bay of the…read morepeninsula in comfortable bean bag chairs and our captain and second mate served us the food and drinks we brought on board throughout, allowing us to relax and take in the sights!

Bay Breeze is a great outfit to charter from. The staff was great from the planning and booking,…read morethrough the trip itself, and the check in. The boat was well maintained and sailed well. All the equipment functioned well. We had no problems with the boat during the trip. The bed in the main cabin was one of the most comfortable I have ever slept in. This was our first time sailing on Lake Michigan. There are limited places to anchor, but there are many marinas. All of the marinas have adjacent beaches and grassy areas with play grounds. Marinas are near walking trails, restaurants, grocery stores, and anything else cruisers need.

Great experience. Knowledgable, flexible, and has great equipment…read more I was traveling to Michigan to meet up with a range of family. I wanted to rent some equipment that would allow me to have fun as an experienced windsurfer and to be able to teach a range of people weighing from 145 to 225 lbs, and ranging in age from 19 to 60+. Dave provided everything we needed and offered to swap things out as wind conditions changed. He knows his stuff and is fair and honest and a nice person.

Torch Lake is Michigan's longest inland lake at 19 miles, deepest at 285' and 2nd largest. What…read morethose facts don't convey, is the beauty of the lake. Drive NE Torch Lake from M88 for a couple of miles and look to your right take in the beauty of the lake from the hills NE Torch lake winds through. Locals say that 6 shades of blue can be found in Torch's crystal clear water and I believe it to be true. I've had the pleasure of getting to know the owners Dave and Lisa over the last couple of years. They are seasoned sailors and and can provide lessons if you are new to sailing/windsurfing or just rusty. In the case of windsurfing they have a simulator on land that allows them to give instructions while you practice, without getting your feet wet. They will also take you out into the lake and provide instruction based on your skill level. Their business is located in a small subdivison on the NE side of the lake. Wak-Wing can be challenging to find with a GPS, keep in mind the city is Central Lake. Look for the white sign with a sailboat on it. While it's possible to catch them at the beach, it's highly recommended that you call and make an appointment. Enjoy!