We rented from this company several times this weekend…read more Rented: Pontoon Jet skis Kayak Paddleboard-I did not do well on this thing. Josh and the entire crew were amazing. I 100% recommend him. Prices were very reasonable as well.

We reserved a boat for 10 AM for a two hour rental. We arrived at 9:45 and they weren't even open…read more Around 9:55 someone finally showed up and was scrambling around trying to get a boat ready. Couldn't get any boat to work. Not very professional. We were told we would get a refund. It took numerous emails and phone calls to finally have someone respond. Took over a week to finally see our refund. Not a good experience. I would not rent here.

My family and I (2 adults, 2 kids and a dog) were on vacation near Traverse City and wanted a boat…read moreexperience for the kids. We were very surprised that we were able to rent a pontoon same day for 3 hrs. We made reservations over the phone and were able to split the costs when we arrived. We've driven pontoons before but the instructions on how to operate their equipment was helpful and direct. The boat was very clean, all equipment (life jackets, anchor, radio, canvas umbrella) meticulously maintained. The weather was perfect. We will definitely use them again.

Great service, competitive pricing, and fun experience!…read more We rented a pontoon boat for 2 hours for 11 people on a busy weekend. I booked weeks in advance and had some questions, which were answered to my satisfaction over the phone. We booked it for the TC condominium location. The only negative is that I wish they warned me over the phone or somewhere on their website that there were no change rooms... most people had to change in the car. The location/parking was easy to find, but there were no signs anywhere to direct us to the check in location on the beach (small hut). I called the phone number for the business and someone picked up right away though and directed us to check in. The rest of the trip was smooth sailing (literally)! The check in process was efficient with the usual signing of waivers, safety talk etc. The staff were very helpful and friendly. They helped us get on to the boat safely and also helped us bring up the cooler, which was beyond our expectations. The boat was in good condition and we had no issues with it. Once our 2 hours was up, we made our way back to the dock where the staff were ready to help us dock and get out of the boat. They all seemed like very hardworking and eager employees! Overall, it was a wonderful experience! Everyone was super helpful and we had a blast!

Very Expensive When we asked if we could still rent a…read morekayak(6pm), The young lady on July 25th looked beyond annoyed. The young man was nice and courteous, but between her Irritation and the high price, we did not go back to them the rest of the three days that we were in traverse city.

So my only gripe is that website says $75 for jet ski rental but on-site it was $115. Maybe…read moreholiday weekend price... Anyway the staff is awesome!! Everyone was friendly and knowledgeable. Care and kindness means so much!!! Thank you!!! I would definitely rent again

Excellent experience with this company! Needed a boat for nine people and Nick got back to me with…read moredetails right away. Price was awesome, he answered all my questions and gave suggestions since we weren't familiar with the area. The boat looked almost brand new and he was exactly on time for drop off and pick up. We would and will be calling Nick again for our next rental!

If you're looking for a top of the line company, look no further! H2O Sports Rental is fantastic! A…read morefew weeks ago we were looking to rent a pontoon to go out on Traverse Bay. A lot of companies charge around $600+ then they throw a $125 fuel charge on it as well. This was the average cost for a full day rental when I was looking. Then I came upon H2O Sports Rentals. I called the number listed and the owner, Nick, answered and was nothing less than professional and knowledgeable. For a full day rental, fuel included, was $400!! He explained everything and in order to book the rental, I had to place a deposit. There was 4 adults and 5 kids total. We rented the pontoon for the full day. Nick met us at the dock on time and went over the boat with me. The trip was amazing and the boat ran great! It's perfect for a large family wanting to relax on the water for a day. When we came back to the dock at the end of our rental, Nick again was there on time and helped us load it up. Without a doubt, I will be using this company again. Thanks for the amazing trip Nick!

We rented a pontoon from this place yesterday and it was pretty disgusting. It hadn't been cleaned…read moreat all from the people who had used it prior to us, there were numerous leftover drink cups complete with lime wedges, the floor and seats were covered in sand and cracker/goldfish crumbs, just super gross. We've rented pontoons in prior years that come completely hosed off and clean so this was surprising. The kids running things were nice but pretty clueless. This whole company needs to get it together.

LC was great! Thank you for your help with getting is out on the water. The jet skis were in good…read morecondition and staff was friendly. It was also conveniently right next to our hotel.

Walstrom's staff and service continue to impress me. I had in issue on the water yesterday with my…read moreLund's trolling motor. Called and their customer service went above and beyond assisting me. As far as coming off the water driving right there for them to test my batteries, as that's what they "thought" the problem might be. Tested, installed new ones and I was out the door. If you looking to buy or anything else with boats this is my go to dealership! Thanks again for getting me back on the water !!

Last fall I took my boat to be winterized and that it had an engine issue. I was told they would…read moreassess and take it out on a lake to assure the work was complete. They contacted me and said it only needed a new prop. Also informed me the bilge pump needed to be replaced. I told them I would bring it in the spring. At that time the boat went into storage. This spring I immediately took it to Walatrom's to get the bilge replace along with 3 other services they recommended. I was told it was to be done in 4wks. After 4wks I was told the bilge had a loose wire and was repaired. They gave me a Spring set up but had no time for the additional 2 request. I pick up my boat and got it on the lake with no change in engine performance. I removed the prop they installed put on a different one and returned it. They informed me they NEVER take boats on a lake, they only test them in the barrel. When the manager look at my original invoice he saw where it was to be tested in the lake. They did return my money for the prop. I had been going there for years when they were Traverse Bay Marine and their service was exemplary. I will never go to Walstrom's again or recommend them to anyone.

We rented from Full Pull last summer and received the best customer service! Additionally, the…read morepontoon was in excellent condition. We appreciated their responsiveness and communication. This is the best boat rental experience we've had and we plan to rent again this summer!

We had the pleasure of renting a pontoon on portage lake at the start of July 2025. Shon is the…read moremost incredible host, and it was so great to meet his daughter as well. Supporting a small, family ran business was just one of the highlights. The boat was spotless and basically new. It had everything stocked and well organized. The pick up experience was flawless and very efficient, as was the drop off at the end of the rental. Fuel is also included in the rental price, so we didn't even have to refuel at the end of the experience. I honestly can't recommend full pull enough, if you're looking for a boat rental in Manistee/Onekama, look no further. We'll definitely be back next year.

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.