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    Suttons Bay Bikes

    4.9 (35 reviews)
    Open 9:00 am - 5:30 pm
    Updated 2 weeks ago

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    Sutton's Bay Bikes
    Shannon B.

    Jordan was amazing and helped us rent E-Bikes for a long day on the Leelanau TART Trail. He was so knowledgeable about everything and answered all our questions. His customer service was top notch. We had such a fantastic day visiting many wineries and enjoying the trail scenery. We will be back! Great deal on the bikes too! Best price around.

    Suttons Bay bikes great location near Leelanau Bike trail, and wineries. E-bikes are the way to go!

    Welcoming, friendly and attentive team. Loved the e-bikes we rented and their orienting us as this was new try for us. We'll be back!

    Jason P.

    Love this place! People are really good here. We ordered three bikes for 24 hours and head outside delivery. We didn't even have to go inside. You could schedule everything right online. They were closed when we went to return them late at night so we just locked them in the back with the locks they provided us. We had a great trip down the tart trail all the way in the TC in rolled the bus back! 20 miles in three hours stopping and sightseeing along the way!

    Worksman PAV 3  repaired by SUTTONS BAY BIKE SHOP.
    Sandy L.

    There cannot be a better bike repair shop in Michigan! I purchased a used PAV3lightning from a private owner. Immediately things started to go wrong. Elliott, at S. B. Bike Shop got on the horn to the manufacturer and solved the first of many problems. Recently he went above & beyond finding a new switch for my burnt-out one and saved the 4th. of July holiday for me! What a guy! What a shop! Go there for all your bicycle needs!

    Abigail S.

    I am an avid biker but generally dislike visiting bike stores for repairs and tune-ups because of the machismo culture that often pervades these kinds of establishments. I am happy to report that Suttons Bay Bikes couldn't be further from this stereotype. From the moment I called to inquire about making an appointment, Brian was both helpful and kind. I dropped my two bikes off during the madness that is the 4th of July in Suttons Bay, but staff member Andrew still gave them a thorough going through at that time. Even though parts needed to be ordered, they turned around both bikes in an incredibly quick amount of time--less than 4 days. In a resort town, you would expect to pay top dollar for all services, but Suttons Bay Bikes has surprisingly reasonable rates (for example, they're currently running a $65 tune-up special). The bike techs will always discuss any estimated costs before they do the work, and I appreciated getting a fully itemized receipt at check out time. There were no surprises or hidden fees. My cousin regularly participates in Ironman triathalons, and he also trusts SBB to work on his top tier racing bike. They not only cater to tourists in town for summer tours on beach cruisers, but also more serious cyclists who ride through hundreds of miles on a regular basis. SBB sets an exceptional standard that far exceeds what you might expect from a small town operation. I look forward to making this my regular "up north" bike shop.

    Matt S.

    Really friendly service! Had a great bike selection, and helped us plan our day along the Leelanau peninsula.

    Cherie P.

    I can't say enough about this company. The customer service is exceptional. We had a wonderful day biking and wine tasting. The picnic lunch was delicious and they even picked up the wines we bought.

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    3 months ago

    Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very friendly.

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    3 years ago

    Outstanding service. Had a Cervelo tuned up - new brakes and rotors and bike came back cleaned up!! I'll be back.

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    6 years ago

    When we got the bikes we loved them fun to ride highly recommend. Recommend bike trail

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    9 years ago

    Great people & great prices. Everyone at Sutton's Bay Bikes were very helpful and accommodating! Highly recommend this place.

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    Ask the Community - Suttons Bay Bikes

    Review Highlights - Suttons Bay Bikes

    The staff is very friendly, they have one trail super long 35 mile paved trail (Leelanau trail) starting right from the shop.

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    Grand Traverse Bike Tours - Taste with friends.

    Grand Traverse Bike Tours

    4.7(28 reviews)
    0.0 mi

    I cannot recommend this business enough! I have NEVER worked with a business that is as easy to do…read morebusiness with as Grand Traverse Bike is!!! Our friends were new to e-bikes and rusty bike riders and they loved the experience. Lunch was delivered to Shady Lame for us to enjoy once we arrived and our route was easily to follow. If you are considering this DO IT!!! You won't be disappointed

    Staff was helpful and friendly and the rental part went well…read more Sadly, both bikes got flats. Flats can't always be helped, but the pic shows the condition of the tire on the bike. It was worn through which would contribute to flats. For $44 you should get a bike with tires that aren't past being worn out. They brought us replacements but we lost 1.5 hours waiting. In addition, the replacement they brought my wife was out of adjustment so the shifting didn't work well. Wouldn't shift to some gears as the derailleur was aligned off to one side so 4 of the shifting clicks were the same smallest cog. All in all, super nice folks and they did apologize and offer us a free water for the trouble. However, the flats and bike condition were disappointing. If it stopped there, I would give 2 stars and not be back, but after bringing it to his attention, the owner reached out to apologize and make it right even offering a free rental on another day. Every business will have an issue from time to time, but not every business takes care of the issue and makes things right. Given the quality folks running the business, I'll be back and I'd recommend them since, when there is an issue, they take care of it.

    Photos
    Grand Traverse Bike Tours - Ride the Leelanau Wine Trail.

    Ride the Leelanau Wine Trail.

    Grand Traverse Bike Tours
    Grand Traverse Bike Tours - Support van, great for wine pick ups!

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    The River Outfitters - we deliver to your cottage or rental

    The River Outfitters

    4.7(53 reviews)
    16.9 mi

    The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

    WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.

    Photos
    The River Outfitters - Boardman River trips

    Boardman River trips

    The River Outfitters
    The River Outfitters

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    Suttons Bay Bikes - bikes - Updated May 2026

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