Found hair in my food for the 2nd time in the last 6 months. Wear hairnets or something. read more

Einstein Bros. Bagels - Bagels Near Me - Tucson, Arizona

I had a good experience in the drive through today with a co-worker. I ordered the dragonfruit lemonade, and a chocolate chip bagel with cream cheese - it was toasted, warm, and delicious. The lemonade was a little sweet for my taste. There are so many options for bagel sandwiches, and types of bagels. There's even a pizza bagel! It definitely hit the spot! read more

Einstein Bros. Bagels - Brisket bagel sandwich! - Bagels Near Me - Tucson, Arizona

Stopped by for coffee and breakfast. Customer service was outstanding and the food was made just right. Our caramel iced coffees were delicious, bagels with lots of cream cheese, and sandwiches so good. We will be back when we are on that side of town. read more

Student and a diabetic here, wanted to get a little treat for myself. Ordered a double egg white, bacon, tomato, and avocado sandwich. in the drive thru. first of all, the bagel was wrapped so poorly, it fell out of the wrapping into the bag effectively getting avocado EVERYWHERE. The bottom half is not sliced through, so I had to rip into it, and everything on the sandwich is soggy and cold. Fantastic. Best 10 whole dollars I've ever spent. Will not be back. Do yourself a favor and go get food from whatever food truck is in the Pima College parking lot instead. Wish I did. read more

Einstein's has some of my favorite coffee, specifically the vanilla. I love it that you're able to serve yourself as well. The sandwiches are super yummy too. I like their specialty bagels specifically when I get a sandwich with the onion and chive cream cheese. read more

Arrived in the mid AM and could not find a place to park that was close to the front door. I use a cane, and it is a difficult task to get to their front door. I said to the girl who was waiting on me, my bagel order which she errored and forgot two of the Cranberry Bagels, I also ordered an Orange Juice which was tasteless and I suspected had been watered down. from now on I will try a competitor's bagels. read more

We drove through the drive through at this location and were profoundly disappointed. We ordered two everything bagels toasted with veggie and scallion cream cheese. What we received for over 9.00 wasn't even close to our expectations. When we arrived home to eat these we found that we were given plain bagels that were just warmed up not toasted and plain cream cheese. A big disappointment for what we wanted. read more

I was hesitant because of the poor reviews but it was Amazing! Great bagel sandwich's and good cold brew coffee.

Bagels are good Service not so much Ordered half dozen, got 7 Only 2 were correct, others not what we ordered or would eat read more

I understand this place is busy. However, telling a customer to wait to order at the register just so you could catch up on your orders is pretty ridiculous. Keep it flowing, let us wait at the table after we order. They definitely had a morning rush here and workers were not friendly. I ordered the Lox, they give you quite a bit of salmon. It was good but not the best. I didn't realize I have to tell them to toast the bagel. That was my fault... I should've specified. Hubby loved his bagel which he ordered with cream cheese on the side. They spread TONS of cream cheese if you order it with cream cheese on it. If you're not a cream cheese lover, definitely order it on the side. read more

See all

Very good bagels and prompt service. Haven't tried the sandwiches, because they are very expensive

My husband and I wanted to try this place to compare with the other bagels chain. We actually liked both of them. I was surprised that their cinnamon roll is really good. And our breakfast sandwiches are really satisfying. Their coffee is delicious too. Can't complain about this place. read more

See all

took over 35 minutes to get one bagel.... inside the restaurant... a plain bagel.... these poor workers are so overwhelmed they need more help this location is wayyy too busy! get them more help! read more

I stopped by here to grab bagels for my staff. I hit the drive through and was surprised how quick it was. (It was also like 645 am). I did a bagel box with 2 cream cheese tubs. I asked for napkins and knives and they gave me a bag with 1 knife. Kind of annoying for a dozen uncut bagels. I'm not a fan of the texture of their bagels or flavored cream cheese but the staff appreciated it. This style of bagel is definitely a preference. read more

Sometimes a bagel with cream cheese becomes a craving that stays in my mind. That happened today and I was next door to this establishment. So I went in and at first had the luxury problem of trying to pick out a flavor of bagel and flavor of cream cheese. They have an excellent selection with alot of combinations that I had never thought of before. I tried something new by selecting the french toast bagel with plain cream cheese. Well it was excellent and I can see this place becoming a regular treat I have everytime I'm next door getting a haircut. read more

Einstein Bros. Bagels - French toast with cream cheese bagel - Bagels Near Me - Tucson, Arizona

See all

The bagels are excellent but the people that take your order don't explain the rewards very well. I was trying to use the app to get a free bagel sandwich but the person waiting on me couldn't be bothered with helping me. The place wasn't that busy either. She just said try next time you come. Not very good customer service. But the people making the sandwiches do an excellent job! read more

I would have posted a picture of my "all nighter" bagel Sammie but I killed it in 5 minutes. It's one of their most popular sandwiches and I totally see why. I ordered through DoorDash, and despite it being for delivery (I believe most delivered food is partial trash by the time you receive it), it was hot and tasty. Definitely a great way to start my Friday morning. They open super early too so that's a bonus. Especially for those of us who wake up thinking immediately about food. Here's a pic of my juicy juice, as that's all that's left of this beautiful meal. read more

Einstein Bros. Bagels - OJ - Bagels Near Me - Tucson, Arizona

omg waited 20 min on the drive thru for one sandwich! I've never in my life experienced such a delay !!! like wow

The drive-thru is the slowest drive-thru ever. A mess. I don't know why it takes so long, but I'm not coming here anymore because it repeatedly takes them 10-plus minutes to get more than 3 cars through. Please get it together in the drive-thru. read more

I don't know why I keep coming back. Each time I'm met with rude customer service and I get to watch as they prioritize 1 line over the rest. Today I decided I could order ahead and maybe skip the rude service and a long wait. Boy was I wrong. After waiting 35 minutes a guy slaps a bag on the counter and walks away. Luckily I decided to walk up and see that it was mine. After leaving I discovered a lukewarm sandwich and 2 bagels untoasted with cream cheese. So glad to waste my money and 35 minutes of my day. After that long of a wait one would assume you could at least get a warm sandwich. read more

don't come here just save your money. the food i ordered doesn't come with what is advertised, i added cream cheese and got none, and they ran out of egg when i went back to order the right sandwich. read more

I got the All Nighter Egg Sandwich and it was fine. I would not say it was bad or particularly great. The staff was nice and they have a huge selection of bagels that I want to come back and try. read more

Please explain to me how I order a pretzel bagel & get a french toast bagel. Because that's what happened. I understand the shop is busy, but that is not an excuse for not verifying an order. read more

horrible service, was extremely rushed and talked over during ordering in drive through. Which lead to my sandwich not being made correctl.

Gotta a sandwich to go and brought it home. What a Horrible excuse for a sandwich! It was totally soggy... I asked for toasted; it was Untoasted. I told the girl at the window I don't eat hummus because I'm allergic to the ingredients; It came with hummus. I said I didn't need the pickle; Pickles there was. To top it all off, the three pickle slices in a wrapped up piece of paper, and thrown on top of the sandwich in the bag. Resulting in, I'm unsure, but I do believe that was the main reason my sandwich was such a soggy. WHAT IS MORE, the Bagel didn't even have a hole! I'm also unsure of what part of "unclear" my order was, because she had me drive up to the window to order instead of the speaker because she said she couldn't hear me at the speaker. Apparently she couldn't hear me at the window either! When I came home, I ended up scraping all the toppings off and toasting it myself. It was at least crunchy on on side. The interior never did get dry. Plus, the hummus was gritty. I added my own cream cheese and the veggie it came with. It wasn't the best, but at least it wasn't a total disaster. I'll be back on the road looking for a better way to get my bagel fix in this town. Might have to throw in the towel on that one. We shall see! read more

Drive thru took 36 mins! Very busy and under staffed. I let it go because the food is so good. This time I asked for a breakfast sandwich. Bacon, avocado and egg sandwich. I finally got to window paid and left. I ate my sandwich and they completely left the bacon off it. No flavor and they charged me full price for it. Disappointed . I'll stick to the cinnamon bagel instead. I won't return to this particular Einstein Brothers! read more

Einstein Bros. Bagels - Bagels Near Me - Tucson, Arizona

See all

I love Einstein's when I visit Phoenix or just about any other location in any other state or city that isn't in Tucson, Arizona. The quality of our community is rotting and you can see it in the service you get throughout this city, and it "shines" here at this location read more

I used to love coming to this location, but for the last few months there's been a little problem with every visit. Either they forget to give me my chips with the order, or the pickle. Sometimes they give me napkins, sometimes they don't. Team members usually always have that "I don't want you here because that means I actually have to do my job" attitude and it really makes me feel guilty for showing up. I always order ahead on the app now but there's literally always something missing from my order. Today I found a hair in the middle of my bagel, chips were missing, and tomatoes were mushy. Absolutely disgusting! read more

Einstein Bros. Bagels - Bagel - Bagels Near Me - Tucson, Arizona

Wasn't even in here five minutes. First, tried drive thru. That was closed. We assumed understaffed, which Is fine in this day and age. We understand that. But then we walk in and it smells gross, not like fresh breakfast. There's my second red flag. There are six employees behind the line, I wonder why the drive thur is closed. Oh well. We get in the "order here" line and man who looked like the manager told us we needed to go to the "pay here" line to order, and if he had been more welcoming I might have thought a little harder about staying there. That was the third. Then we look around and almost every person at a table is waiting for food. And that was enough for me. Headed to the Oracle location, thanks for wasting my time. read more

I'm offended that it's a brother's bagel place instead of being more inclusive. Of course I'm joking, but wanted to beat all the alphabet people to the complaint. Excellent food and service, btw. read more

I've been trying, SO hard to love this place. The staff is lovely; they work hard-ish, very polite, and you can tell they're hustling- Hence the 2 stars. But the bagel sandwiches are and have been disappointing all 4 times I've been here. Its just too expensive for the mediocre crap you end up with. The bacon is straight up (McDonald's quality"... I was going to say- but even mc.d's has upped their game and passed Einsteins) shitty fast food quality. See photo for their idea of "avocado". Mega bummed, but this place has officially lost my business. read more

Einstein Bros. Bagels - My "avocado" - Bagels Near Me - Tucson, Arizona

See all

This is what I waited in line for? So sloppily made and wrapped half open so half fell out to the floor. Then I too a bite of what was left, and mind you, we are vegan so I asked to sub the shmear that we can't have, with extra avocado. They charged me $1.29 for each bagel for "extra" avocado, and literally there was no difference. Not even a quarter of an avocado and that was "extra?" Then you get half a tomato slice, one cucumber slice, too many red onions (that is asked to leave off by the way), andostly soggy lettuce leaves. No seasoning. All on a tasteless sesame bagel that wasn't toasted as if also asked. So basically, for $7 I got half of a tasteless pile of doughy nothingness. read more

Einstein Bros. Bagels - Avocado veg out sloppy tasteless yuck - Bagels Near Me - Tucson, Arizona

I would give 0 stars if I could. I'm not sure what happened to this location! Terrible service, terrible food! When you tell them they served expired rotten food they act like you're lying. They can't even get one freaking item right! This place is a joke! Don't waste your time you will end up going somewhere else for breakfast! read more

I went to this location and ordered a nova lox and was told that there wasn't anymore. Then was told after picking another food item that I really had my heart set on nova lox, the worker admitted to me that the person who prepares salmon doesn't have any ready and they are twenty minutes from closing. If the store is still open and the customer wants an order it should be made. It's one thing to be out of an item and another when the item is there and they don't want to prepare it because it's twenty minutes before closing. It was better that they didn't even admit that to me. read more

The bathroom at this location is outrageous. In the men's room, there is a hook on the door that constantly falls off, and the cover on the toilet paper constantly falls off. Additionally, the door doesn't open or shut smoothly (staff frequently tell customers waiting for the men's room that it is open because the door is so difficult to open that it appears in use). Query: have you called any professionals about fixing the door? I am going to go with no. How did it get so far out of true? A few weeks ago, I overheard a young attractive girl loudly tell her teammates that the store was being audited. She mentioned something about cleaning up behind the counter. Staff often talk loudly to one another behind the counter. I work on my laptop at a table, but the table is unstable and moves from side to side. The other day, I overheard a guy from the gym come in and complain that 100% of the time, the store is out of his favorite bagel. Finally, the other day, I came in at my usual time. A customer was told that the store was out of a certain bagel that she wanted, but staff did not offer an apology. The line was long when I arrived, so I worked at my laptop for a bit. When the line was down to one, I returned, but after that customer was served, waitstaff completely ignored me as the line grew. This took about three minutes. No one acknowledged us because they obviously did not care, and when I asked the woman behind me whether lines are normally like this here, she was also very unhappy. The store clearly needs a change in leadership to someone competent. Still waitin' fo' dat follow up, G. Yo, maybs you forgottededed? Maybs English ain't yo' strong suit. read more

Every time I come here the bagels are always fresh and delicious! The staff is friendly.

This is my favorite spot to get bagels but today I had a bad experience with the staff. I placed an order through the app and went to the drive through. Understandably, she told me it would be a 5 minute wait because I just placed the order. I was fine with that, but she told me I had to leave the drive through even though no one was there! I parked for about 5 minutes and when I came back, there was a huge line! I had to wait 20 minutes to get my bagel that was done 15 minutes ago... I don't see why she made me leave if it's the same as ordering without the app (and I only ordered two bagels). I couldn't even park because the lot is small and shared with the other places. read more

My sandwiches are always cold and never cut in half. This staff is atrocious. I will be eating elsewhere until Einsteins learns how to serve food. read more

The everything bagel was just ok, but better than Bruegrs at least. A little small. I guess you just can't find a proper east coast bagel in Tucson read more

Had to change my rating as I am a Little confused. We arrived at 1:25(Saturday), in line, to place order at 1:35. Was informed no fountain drinks and no eggs(ran out of eggs)??????? Also informed they close soon (2:00). So I guess a truck came in middle of the night, as my friend had a breakfast sandwich (with egg) and a drink? I guess customer service here doesn't exist if it's close to closing time. Will find new Einstein to go to, even if we have to drive a little. read more