Despite some of the bad reviews that I read on this place it is always super busy. My hubby and I have been having our dog treated at the veterinarian office next door to Einstein bagels. This time we had time to eat while we waited for our appointment so we thought we would give it a try. I loved my egg, ham and cheddar on asiago bagel! It's the only place I was ever served two eggs on a sandwich. The bagel is thin and soft so the sandwich was easy to eat. Even the fresh OJ was good. My hubby got a cinnamon raisin bagel which he said was good. (He wasn't very hungry). All the bagels and pastries look good and the menu selection is pretty vast for a bagel place. The staff was nice and the line moved quick. So again, I'm not sure why the low stars but I would defiantly come back! From the constant flow of customers I'd say a lot of people feel the same. read more

Waited 20 min to order bagels. They didn't take orders till then and ignored everyone in line till then. Finally got my bagels and when I went home found out they were straight up BURNT. Then I come back to get a replacement order telling them how burnt they were and the fool working the back has the audacity to shake his head angrily at me like I burnt them...Terrible management... trash workers... garbage attitudes smh read more

This place is an absolute pig pen! Filthy and employees all wearing their Covid masks UNDER THEIR NOSES...pointless! The bagels tasted fine, but the sandwiches were poorly made. Employee spent a long time trying to run my bagel thru the toaster, which didn't operate correctly and both toasters looked like they needed to be thrown away and replaced. Overall, it is obvious that management is non-existent and the franchise owner has put zero effort into maintenance and cleanliness of this location. I hope the parent company of this franchise reads this review, because this is a deplorable example of what an Einstein Bros. Bagels shop should look and operate like. read more

Let's do it again and see if Robert the BOT responds. No Blueberries in my cereal. Today my Peanut butter Bagel drowned in the pool. Wasn't wearing a life preserver. Bad experience! Chicken with walnuts didn't work for me. Gave me gas. Lots of small insects in the soup you don't sell. Coffee made from dog remains at the pound. Negative experience! Is the store a brothel or food vending machine? I'm not sure. Thank you Einstein Bagels! read more

I love this place I wish I lived closer so I could come more often their bagels are fresh and tasty delicious! Their bacon and egg everything bagel is extremely delicious read more

I honestly didn't even know this place existed until I got a sponsored ad on Facebook for a free all nighter breakfast sandwich . A quick google search showed a location not too far from me . I headed there before work one morning and did notice a long line almost out the door , but it actually went really quickly . I ordered just the free sandwich this visit . I got out to the car and had to open it because I was starving . Let me tell you , this all nighter was so freakin amazing . The bagel was perfect , eggs and bacon was perfect , I had no complaints . I think the regular price is 6.99 which is a little much but dang it's tasty . I think at 5 bucks I would buy them more often to get honest . My wife got a coupon as well and when you register on the app you get a free welcome bagel. I brought her with me on the next visit and got the freebies as well as a family pack of bagels they offer on weekends . I was upset that majority of bagels were sold out by 1130 or so and they said they weren't making anymore because they were short staffed. Had that not of happened I would have given 5 stars. We enjoyed the bagels and the spread very much read more

Einstein Bros. Bagels - All nighter - Bagels Near Me - Poway, California

See all

You will feel a bit cramped in this location, it's not the biggest and the order line doesn't have much length before it goes out the door. The staff was whatever, didn't really get greeted, but it was a busy morning so maybe stuff was hectic. The food came out pretty quick. I ordered the peppered bacon melt, but on a sesame bagel. For being peppered, I didn't really taste any. What this particular sandwich is for the most part is a cheese fan bagel sandwich. It comes with cheddar cheese and cream cheese, so it feel a bit thick and super creamy when you eat it. It also comes on a cheese bagel (but I changed it to sesame). The food is pretty good and fresh, but the price may not be worth it for some. The coffee was brewed correctly here, the medium roast is usually what I get. read more

Einstein Bros. Bagels - Bacon & egg on multigrain - Bagels Near Me - Poway, California

See all

Seriously love this place the staff is so friendly and the sandwiches are my favorite but I'm BEGGING them to make enough of their popular flavor bagels that they don't run out by 10 am. Nobody wants a cinnamon raisin breakfast sandwich read more

Sandwich was ok, lots of lox. Bagel was mushy. No ice in the soft drink machine. Shabby and dirty looking, floors were gross. Whoever owns this place doesn't care. Never coming here again. read more

What is the point in doing order ahead when they help everyone else in store before you? This place is slow, inefficient and terrible at what they do. It's a shame cause I love their bagels. read more

I wanted an espresso and an everything bagel. They had neither of those, and I came fairly early in the morning read more

Einstein Bros. Bagels - Espresso - Bagels Near Me - Poway, California

Overpriced Bagel sandwich for a soggy bagel, barely cooked well, and there was hair in my food. Service wasn't the best as usual and no one looks happy working there. read more

Order breakfast and it'll be ready by lunch. Yes they are that slow even for a simple bagel with cream cheese. They prioritize Door Dash instead customers who are standing there. Poor handling of orders. read more

A bagel shop that is out of everything and garlic bagels is no bagel shop at all. Know your clientele and manage your inventory better

My friend and I were on the way to the popular Potato Chip hike and wanted something quick to eat. Being a bit hungover from the previous night I wanted some carbs and something somewhat filling for the long hike ahead of us. My friend bagels and I was not keen on it at first since it's just carbs and no other nutritional value but at that moment it sounded pretty good. And perfect to pair with my coffee. I was looking around for bagels, wraps or breakfast burritos, that was fast and not a whole sit down, waiter service cafe since we were in a rush. I came across Einstein and my friend said there bagels are real great. He also said it was owned or they owned Noah's Bagels. Im not a huge fan of Noah's as I've had many ups and downs with them but I must say Einstein is better. There is a huge parking. Inside is small but spacious, they also have some seating outside. When we got there it was around early afternoon, they seemed to be out of a lot of bagels but they also had some in the back. They do not have gluten free bagels, but they did have a whole wheat bagel, as well as lots of great selections of bagels to choose from. They had several options of shmear and breakfast/lunch bagel sandwiches. _I got the honey whole wheat bagel, and had them empty out/scoop the inside. Less carbs and calories, don't judge haha. I also got a side of reduced fat original shmear. At first it came out just warm and not toasted, and when having just cream cheese and bagel, it's the best when it's real toasted and you get that crackling sound. The lady toasted it more for me and it was perfect. The shmear was nothing special but still good with the bagel. _My friend got the Asiago with the jalapeno salsa shmear on the side. The asiago was pretty good. Not too cheesy but the right amount of that earthy and cheese taste. The jalapeno spread was spicy and slightly sweet. At first it was too spicy for me but the more I ate it with the bagel it was actually quite good. Lots of flavors compared to my boring basic healthy verison haha. Although they were out of a lot of bagels, I recommend coming here if you plan to go for the Potato Chip hike and need something to eat real quick. It's only 10 min from the hike. Next time I would try their breakfast sandwiches. read more

Einstein Bros. Bagels - Asiago bagel w/jalapeno shmear. Spicy but yummy and flavorful with the bagel. - Bagels Near Me - Poway, California

See all

I really like Einstein Bro Bagels in general. We always get dozen bagel with 2 Jalapeno cream cheese. They stopped selling Jalapeno cream cheese all of a sudden. But they happily offer to give us an in-store filled tub of Jalapeno cream cheese. That's where the whole confusion started. Every time I ask them to get me Jalapeno's cream cheese, they go in and fill a container with this cream cheese from their refrigerator. Most of the times, the container is only half filled. If I ask them why it is not filled full, they say this container is slightly larger than the other cream cheese container. But that doesn't mean they just leave half container empty. I compared them once and it seems that the container they use to fill the jalapeno cream cheese is not even 1 oz larger than the normal factory containers which come from factory. But they always take it as an advantage by only filling half. That's not cool. Why don't you just measure and fill instead of eyeballing it? or simply use the same container size and fill them full. I do not like the cappuccino here either. I prefer Starbucks. We still have to go here because we like Einstein Bro Bagel and this cream cheese a lot. I hope they have standard way of filling in those cream cheese which does not come in factory container. I will try to share the picture of half filled container if possible. read more

Best Einsteins I have ever been to! Amazing service. Well knowledgeable staff, kind, and they make the experience wonderful. Yummy food. Good deals with reward program. Staff member Ashley S was awesome! read more

Actually had the Manager argue with me about a coupon I received from Einstein's corporate. Started spouting off about "conditions" that weren't on the coupon. Then tried to justify his argument by showing a different coupon than I had with the words. Uhhh, why are you showing me a different coupon than what is in my hand??? I've had other issues here too with orders being incorrect and them NEVER picking up their phone. Don't believe me, call the number, nobody answers. Many employees are very nice there. Their Management is VERY bad, they don't seem to care. The coupon one talked down to me so much so in front of employees and other customers, that I won't go back. I worked a good 15 years in the food industry, it would have been VERY easy to just honor the coupon I had. read more

Absolutely the worst place in San Diego. The long curly haired kid is such an asshole. I placed my order, he doesn't ask what I want on the bagel he's just like "to go?" And I was like ...yes but I want it toasted and he's like "so not to go". Then they use basically an entire tub of butter cause they think it's funny and so even if you double toast the bagel, you end up with this soggy in-consumable piece of bread that hardly resembles a bagel. And then they just throw it on the bar. Making a bagel has to be one of the easiest things in this world and somehow this place ALWAYS treats their customers horribly read more

Most of the reviews here seem to be from some really crabby people, if you don't want to wait for food then make it at home. When you go expect a wait of around 15-20 minutes during peak hours, and while this is a little much for simple orders keep in mind that every fresh to order breakfast bagel slows them down a lot. I definitely think they need to invest in more and newer toasters as i've seen from outside how backed up it is, if they had that their service would be must faster. It's sad to see customers being so unreasonable and rude to the employees every time i'm here, I wish people were a little more understanding read more

This location is very convenient to where I live so it is easy to drop in. It is not my first choice. Many times I go in and look at the bagels to see that they haven't baked completely. They are pale and almost gummy. I don't know if they are in a rush or what but LET THE BAGELS FINISH BAKING! If i do end up placing an order I will ask them to fish around for one that has browned. The layout of the store stinks. It is small and the tables aren't bussed often enough. There is a girl that I have ordered from that speaks so quickly that I have to replay it in my head to comprehend. Bottom line is if you want a GREAT bagel go somewhere else. If you are looking for something to just fill the void it will do. There is a mom and pop bagel shop a couple miles down the road that smokes this place. It may be a bit speedier but you get what you pay for! read more

This place is just weird. Something has always been off. Although, I feel that other Einsteins are the same way. The food is fine but the staff and their service is very mediocre. As I'm waiting for someone to acknowledge me to pay for my order, I pull up these Yelp reviews that basically all say the same thing. I see that the business manager, Roberta, is replying to them and apologizing yet nothing seems to have changed. I don't get it. also, this is a bagel chain, not a mom and pop shop. Why is it so hard for them to keep the bagels in stock? There seems to be enough people working here. At today's visit they were out of everything, blueberry and plain bagels. This has happened numerous times before too. They are a bagel shop, why can't they keep up with the demand of their popular flavors? No real apologies from the staff either. read more

Ah it was okay. First bite of the egg turkey sausage sandwich on a bagel thin was delicious. But then it was way to greasy. The patty was overly salty and the eggs were way too greasy. All in all a greasy mess I couldn't finish. So sad ... childhood memory made disappointing. read more

How can you go wrong with delicious bagels and yummy stuff on top? I really like this location. There's never a line, the reusable cups are super cheap and adorable with mustaches all over them, and you can get out of there feeding two people for less than $20. read more

See all

The service here is fast and friendly. Everyone is very helpful here and their bagel sandwiches and toasted bagels with their flavored cream cheeses are delicious. The one I went to in Rancho Bernardo is next to LabCorp so I was able to get my blood work done and then go next door to eat. read more

Einstein Bros. Bagels - Heart bagels available for V Day - Bagels Near Me - Poway, California

took 30 minutes to bring out 1 bagel. Don't ever buy no bagel from the bagel store

Been going here for a while. It's really hit and miss. We order the same thing every time and for some reason the amount of cream cheese is always different . We moved out of the area and it's been about 3 months since we've been back... And we only recognized one employee from a few months ago. The blonde behind the counter shouldn't be in customer service . There was a customer in front of me choosing his bagel based on what was in the basket. By the way, by 9am, there's hardly any bagels left at this point. Customer: "Can I have a garlic bagel?" Blonde Employee: "Nope, no garlic , the onion bagels just moved over to the garlic side." Customer: "Ok , how about an everything bagel, there's 2 left." Blonde Employee: "Nope, those are sold already." Customer: Ok, I'll just have a chocolate muffin He seemed pressured since the blonde had a look on her face and the line was out the door... Poor guy to the lady behind him , "I'm diabetic , but I had no choice !" It's hardly worth it to go back since the customer service is not great, the bagels aren't consistent and it's just not in our area.. Oh well, we'll be finding our bagels elsewhere. read more

The food is always good. But, today I was disappointed by their "service." We ordered my sandwich and all the customizations were visible on the register. So, this was no fault by the cashier. However, my veggie sandwich came as is listed in the menu. This would be a bigger problem to those with a restrictive diet or those that are just particular like myself. Don't get me wrong...it still tastes good. But, wasn't what I ordered. Einstein management-this occurred 3/31 about 12:15 read more

Great bagels, great coffee, and decent employees. Bagel and Lox for under 7 bucks, is not too bad. They are generous on the amount of salmon too. If you come early in the morning expect a little wait. I recommend sticking with bagels rather than the other pastries. FYI they have lots of flavored cream cheeses that they will gladly put on any bagel. read more

Einstein Bros. Bagels - Thursday at 10:25 - Bagels Near Me - Poway, California

The service was horrible and the employees just stood around. I waited 40 minutes for 3 bagels with cream cheese.

Darn good bagels and coffee. When someone says bagel my car automatically gets here :P .. So many varieties of bagels !! Honey almond is the best spread :) It makes my day every time I visit this place. read more

Einstein Bros. Bagels - Bagels Near Me - Poway, California

See all

I visit this establishment before leaving a outstanding impression on me, I promise my self next time I will be in the area to visit, and sure enough driving from San Bernardino to San Diego all the it was on my mind was Einstein Bros Bagels, they neeeeeeeever disappoint, customer service is off the hook and everything is made with Love, so far one of my favorites places to get salmon on a bagel mmmmm delish! Lost of fresh choices and some! read more

Figured it was time to update my review. I have been back quite a bit since my last review and have been impressed every time. The prices are very reasonable and their coffee is great! I love their egg and cheese sandwich on an everything bagel and love to get a bagel to go for the next day. Their quality is almost always good and their bagels are amazing! This has been my go to place to get bagels and coffee lately. read more

Einstein Bros. Bagels - What I received today... - Bagels Near Me - Poway, California

I went to the Bernardo Heights location around 11:20?and waited 15 minutes for someone to take my order and waited another 30 minutes for our order. There were a few orders that were being returned for being wrong and then the personnel fixing the sandwiches started coping an attitude. Worst experience at Einstein Bros Bagels ever. I used to go to your Las Vegas location 2-3 times a week on my way to work when I lived there. read more

I went in here last week and was charged for things I didn't receive . I went again today at 9:20am an the "manager" an cashier were very very rude . I am unsure why this store has so many problems . I asked for the cashiers name an she waved me off an said she wasn't going to give it to me. I then asked for the manager" who handed me my food an said bye 10 times when I tries to explain myself . This was awful. I did record part of the incident . This isn't fair . It's bagels we are talking here . Awful way to start the morning . read more

Bagels are fresh and there are so many to choose from. We love the apple cinnamon. Today we got the farmhouse sandwiches they were amazing. Amber is so nice and friendly she always has a smile and greets everyone with a smile! Great job Amber! Love the bagel assortments however if you come after 8:30am you will have slim pickings. read more

Einstein Bros. Bagels - Breakfast sandwich with turkey sausage and cheese. - Bagels Near Me - Poway, California

See all

I'm not sure why this bagel shop has such low reviews but I wanted to check it out myself since I love bagels. I was greeted nicely by the staff and placed my order for two breakfast sandwiches (farmhouse & garden avocado) a muffin (some kind of vanilla with chocolate on top) and two drinks. My order was ready after a few minutes even though they were busy and everything tasted great. I would recommend this place for breakfast/brunch and will definitely be back. read more

I work close to this shop so I tend to go here pretty often and although it gets busy, they're always super nice and the bagels are good. Get their orange juice! read more

Today's visit to the Rancho Bernardo Einstein Bro Bagels was one of the worst customer service experience I've ever received. Upon entering the store and waiting in line for about 10 minutes, the manager came to the counter and yelled, " don't order anything but a bagel, no sandwiches- those will take over an hour - we aren't taking those orders." So we continued to wait in line for another 20 minutes - crazy, 6 people working and it looked like a mad house with no organization whatsoever. Finally upon getting to the counter and waiting for my order to be taken I order a toasted bagel and coffee. The guy says, we aren't toasting bagels today. So I get a cold bagel and ask Can I have some cream cheese? That seemed almost unheard of - to request cream cheese for a bagel. This store is pathetic. I realize we are in a place where businesses are short staffed, but this is not the case here. It truly was a disorganized team with no guidance. No one knew what they were doing. Sad. A little management and this place should be raking in the money. It's in a well travelled area. But sadly it's never been managed right. read more

Every single time we come here, the staff is grouchy and rude. Not even a "Good Morning, how can we help you". They make you stand there and wait without a greeting. Then, they just throw the bagels in the box as if they really hate being there. I even said "Thank You" and no "your Welcome." I understand you are busy, but management needs to provide all their staff with customer service classes and educate them about manners. The staff We've encountered have been different staff members at different times and always the same experience, terrible experience just to get bagels. I get it most of them are young, then go work somewhere else where you don't have to deal with people. It would be sad if this business closed due to customer service. Look at your reviews, you are ranked 2 stars. Management please change your staff's culture to positive attitudes and kindness. Your life could be worse, have gratitude they have a job. read more