After picking up several orders from this location, I'd say take the good and bad and decide if this is the best bagel option for you. Pros: - good perks and discounts if you join their rewards club. You can get free upgrades, discounts such as the $9 on day bakers dozen deal, and free bagels. - easy online ordering system which I highly recommend because there is often a long line and wait time. With ordering online, I can skip the line and pick up my order. - delicious bagels that taste better than store packaged ones. Cons: - pretty pricey with a plain bagel now over $2 and most sandwiches over $8. - it's often busy which means long lines and difficulty finding parking - there have been mistakes with our orders or missing bagels but when you call them, they will correct the mistake. - lots of calories between the bagel and cream cheese so probably not a regular breakfast item. read more

Never a bad choice. Quick, fresh and value priced. Service is always excellent. The dining area is clean and never too crowded. I like the ease of coming and going in a flash. I'll be back again soon. read more

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Not such stellar service this time around...sad face. One of the co-workers wouldn't even turn around to help us and the other pretty much rushed me through my order this morning. The same gal that I gave a glowing review previously to which was a disappointment. On top of that, their app is a nightmare to use. We tried to order ahead of time and it was just a mess. It wouldn't let me log in to order our breakfast so we had to order it there. Then when the co-habby tried to get his in-app free coffee, it just wouldn't work after 30 minutes of trying. The same gal that serviced me kept saying rudely "we'll do it for you THIS time but next time use the app." We kept explaining that we were trying to until she finally admitted that the app was not good. Well if she knew that, why wouldn't she stop giving us grief and being dismissive? Girl, BYE. Our day started off great and then soured quickly. Incredibly bummed but lesson learned. We will go to Breugger's going forward...it's closer to us anyway. 2 stars. read more

My Dad loves his blueberry bagels!! After his Dr appointment nearby, we go over there to pick up his fave bagels! I get to choose some too. lol Besides the blueberry bagels, I choose the jalapeno and cheese bagels. The bagels are super soft inside and fresh tasting. They are good even without heating them up! read more

Einstein Bros. Bagels - Bagels Near Me - Poway, California

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Ordered ahead on the app and they lost my order. I waited a little bit after the time it said the order would be ready just to make sure they weren't just running late because they were busy. Once I was able to talk to someone, they didn't have a record of my order. It was just a bummer since I was in a little bit of a rush. read more

Einstein Bros. Bagels - Bagels Near Me - Poway, California

Fiancé and I were craving fresh bagels and tasty coffee. Stopped by and I got the onion bagel with garden veggie cream cheese, while he ordered the cinnamon raisin bagel with strawberry cream cheese. Both were delicious! We also got the iced caramel macchiatos. Service was excellent and speedy. They even brought our orders to the table. Yummy read more

Stopped by while my son was getting his hair cut near by. I felt bad because I think it was close to closing time but the staff was super nice and did not try to rush me out (but I was as quick as I could be). I have always love Einstein Bros bagels but am usually too late to get them. They have fantastic flavors (the cranberry bagels and cheesy hashbrown bagels are two of my favorites) We love picking up a few and using them for sandwiches at home. The flavors and taste is always consistent and they are reasonably priced. They have a great variety from plain to breakfast and lunch options as well. I got a cold brew this time as well and it was good, sort of nutty and not bitter, just refreshing. There is a good amount of seating inside as well as a few tables outside. Either option is good. I only wish I was able to get there before closing more often! read more

After eating here im surprised by the bad reviews. Everything i experienced was good. Clean, Good coffee, good sandwich. People were nice. Brisket bagel was really good. read more

Einstein Bros. Bagels - Twice-Baked Hashbrown Texas Brisket Egg Sandwich - Bagels Near Me - Poway, California

Picked up a bakers dozen this past Monday, we have done this a few times in past few months, but this time bagels were not as fresh as they had been in the past. Won't be rushing back. read more

Blueberry bagel with strawberry smear isnd milk are my favorite quick lunch. The service is always friendly . read more

Einstein Bros. Bagels - Bagels Near Me - Poway, California

This place clearly has no manager. Two people ahead of us and staff got both of their orders wrong. Then they got our order wrong. We stood there for half an hour waiting to get our bagels and pay. There was no crowd, thankfully, but just complete ineptitude and oblivion. read more

The maple egg house sandwich is to die for. The perfect balance of sweet and savory. Personally my favorite bagel sandwich place.

I ordered ahead and one of my bagels was incorrect so I brought it back and it was exchanged but no one apologized nor said thank you; extremely bad customer service. read more

Really nothing special. Just stopped today and bought 4 bagels which were okay. I've been buying Thomas bagels which are on par with Einstein's. But, with the cost of $2.39 per bagel I think that I'm going to order online St-Viateur bagels from Montreal https://stviateurbagel.com/. The best bagels I've ever had. read more

Came in around 11:30am Sept 11 and ordered half a dozen bagels. I asked to have one toasted, but the girl at the counter refused, saying it would "mess up their order on the screen." Not sure if that's a real issue or just an excuse, but it honestly sounded ridiculous. read more

I arrived five minutes early and went to the cashier to pick up my pre-ordered 11 Baker's Dozen bagels. I usually order a large quantity as a snack for church members, and when I pick them up, the staff usually goes to the manager to ask about my order. The cashier only checked the order monitor and told me to wait because my order wasn't ready yet. I went back to the cashier at 9:35 a.m. and asked her to confirm my order. However, my order was already ready for me to pick up, and the manager told her to take it. I was embarrassed by the cashier's carelessness and inaction. And since it was a lot of bagels, I asked her for an Einstein paper shopping bag to carry them to my car. She said she didn't have one, so I ended up borrowing a store cart. This is because the staff usually loads the bagels onto the cart and brings them to my car. She said there were no carts, so she reluctantly went back to the manager, who brought me a cart and placed six boxes of bagels on it. She told me she couldn't fit all the bagels on the cart and told me to come back and load the remaining five. I went back to her and asked for five, but she only gave me four, saying those were all I had ordered. I told her I needed one more, and she turned around and gave me the one she had left. This was my first experience at this store, and I wasted almost half an hour. Every time I asked her, she wouldn't answer right away and made me wait. I wish your company would pay more attention to the customer service of its employees who order large quantities of bagels. read more

Einstein Bros. Bagels - 11 Baker's Dozen - Bagels Near Me - Poway, California

Great bagel options and coffee selections, atmosphere was great and clean as well.as restrooms available

This was my first time at Einstein's bagel. I came for a free birthday sandwich. I was so blown away with how delicious it was. I'm reminded how much I love bagel egg sandwiches. The bagel was toasted to perfection. And the brisket in the sandwich was not overly salty, as I originally thought it might be. The eggs were tender and cooked perfectly. If only there were a piece of lettuce and tomato in the sandwich it would have been perfect. My only complaint was that they were out of the hazelnut coffee. However, the staff immediately made a pot when I told her it was empty. I just didn't want to wait for it. Needless to say, I'll be back soon. read more

Einstein Bros. Bagels - Texas egg sandwich: with brisket and eggs and cheese. - Bagels Near Me - Poway, California

My first visit to this Einstein Bros location. Special shout-out to Lemar who was ever so helpful. read more

I purchased a bagel. It was not sufficiently toasted (no big deal), so I requested it be toasted a bit longer. The male employee began saying unprofessional comments related to my request to his co-worker, which I didn't appreciate. He handed me my bagel with an unfriendly look. I will not be back. read more

They're doing better now, after the covid shuffle. No inside seating, no soda machines, only bottled drinks. The selection of bagels was better this time. And my free birthday breakfast sandwich was delicious. You need to buy something, so I bought a chocolate chip cookie to share with my friend. The $2 cookie was good, and much cheaper than one at Panera! read more

Einstein Bros. Bagels - Breakfast bagel, double egg, on everything - Bagels Near Me - Poway, California

Einstein bagels food pretty consistent but what isn't is the service. This location is staffed by stoned teens who are in absolutely no hurry to serve customers. We waited 20 minutes for our online order. Each order was placed on the rack without reading the name so each guest had to walk up to read the receipt each time an order was up. When my order was finally ready the kid walked back to continue a personal convo and I had to ask for my drinks that were sitting on the back counter. read more

This is a very popular bagel place. On the weekend expect a line. However, everyone is happy and friendly and ready to assist. I had a nova lox bagel on an everything bagel and it was delicious. They have a nice selection of bagels such as pretzel and jalapeno cheese. They also have a lot of sandwich bagels. read more

Einstein Bros. Bagels - More bagels - Bagels Near Me - Poway, California

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I was happy to learn that Einstein Bros. Bagels offered their version of avocado toast, but on a bagel of course! I choose the ancient grain bagel which was very good. They put a good toast on it too, and it was a very tasty bagel on its own. The avocado spread was good, but the everything bagel seasoning a top was even better! The seasoning on top really helped out the avocado spread which on its own was okay. I do with however, that they would offer freshly sliced avocado, but that's me. I also had a drip coffee which was pretty good. Their Caribou is pretty good. I had the medium roast which went down smoothly as advertised. Service was upbeat, but the lines go out the door during peak hours on the weekend. They only have one register so that does not help, but the employees do their best to keep things moving. read more

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Always liked Einstein bagels. But, service is not good. Always mess up with the order. Today, they made me wait for 30 min and later said my order is not in the system. The sad part is, In between, after about 15 min of order, I checked about the order, and he said it's on the way. Overall service is not good at Rabcho Bernardo location. read more

BF had a craving for a bagel this morning and Einstein is the first place I thought about it. Something about the bagels here that just don't compare to others. I use to get bagels here all the time for my team at work. They have great breakfast bagel sandwiches as well. Today we went simple, just a toasted bagel to go with cream cheese on it. I went with a jalapeño cheddar and my bf had blueberry. They do not skimp on the cream cheese. The bagels were fresh and super soft. It was nicely toasted with a crispy exterior crust. Not too many locations around SD. This was the closest one to us but worth the drive. read more

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"I'll just charge you for the coffee!" Sounds great, doesn't it? Maybe not so much, after you get the entire story. Food is great here. Customer service is USUALLY fantastic. And the ambiance is...exactly perfect for what you'd expect from a bagel bakery; getting all that out of the way. The EB app is beyond Stupidious, as to "make things easier for their crew" it forces customers with specific orders to come inside to order ( which is completely counter-intuitive btw), but the staff have no fault for the stupidity of their corporate stavemasters. For clarification a stavemaster is one who's proficient with fighting with a staff...I'm not responsible for whatever YOU were thinking... I have a food allergy, it's literally fatal, and it literally KILLED my sister, who had the same inherited disease, galactosemia. You can Smoogle it, the important part is that I cannot eat dairy. My time on this location on Wed was lovely. The order-taker was friendly and kind, and had no problem understanding my concerns I know he understood my dairy issue, as he realized that I could not handle even their butter on my bagel sandwich. But what he sent to the cook was "no Tom", NOT "no smear." I had HIS JOB for 30 YEARS ( food-based customer service ). YES I too made mistakes from time to time but there are three laws of good customer relations that I had drummed into me for 3 decades: You Thank the Hell out of Everybody who deigns to grace your doorway...THEY PAY YOUR RENT. You are going to make mistakes; You apologize The Hell for your F-ing mistakes...personally whenever possible. When you put that uniform on and clock-in, you leave your ego at HOME; you are a PART of that corporation until your shift is over. Third, Making up for those mistakes is NOT the Law Of Equivalent Exchange from FMA...meaning it's not a dollar-value assessment. If you cause someone to have to go to work without any breakfast ( and after leaving you a $3 tip for that privilege ) YOU DO NOT SIMPLY OWE THEM A NEW BAGLE !!! You have to make up for that bagel, PLUS the day you ruined. That is NOT covered by a corrected copy of what you screwed up the previous day! ...Really, you're Making Things Right with a potential customer for the YEARS that follow. YOU ARE GOING TO PROFIT FROM PLEASING THEM, in the long haul. An hour and a half I sat in their dining room while writing this, and a good dozen times the order-taker ( aka their "customer service guy " ) came out to the dining area, within 6 feet of me...CASTING ME A GLANCE EVERY single time, giving him AMPLE opportunity to simply take FIVE SECONDS of his time to pop over to me and say the words "I'm sorry for my mistake with your order yesterday." Did he? Well, if he had I would NEVER have posted this. A fifth rule just for good measure, though it is admittedly quite meta: never piss off a WRITER...he will spend way too much time writing about it. read more

Let me say that this place use to be my favorite local bagel location for many years but it totally stinks now! I'm from New Jersey and I know how bagels should taste! This place has gone down hill don't waste your money! They charge almost 3 bucks for a plain crappy bagel! Go to Vons down the street for better tasting bagels at half the price! Their current staff stinks too! read more

Been coming here for over 25 years. With kids and parents and family. I'm over this place. Christmas Eve and some 10 plus employees have almost 0 product available to purchase... at 9 am. No... it wasn't that busy. Ask ANY of the employees?... "we are understaffed." Cool. Now your under employed. Don't waste your time here. Find another bagel shop. We won't be back. read more

I just had one of the most amazing experiences at a bagel shop. I brought my kids in here in a rush to get some bagels and they were so kind with all of us! I had called Prior to ask about the nova, lox bagels, and I was thrilled that they serve them here... And I just took my first bite... It's delicious! The employees there were incredibly friendly and helpful. It was just a good experience all around. Happy we found this place again. read more

Super lame, Einstein. It's COVID, my fam is fine with your bagels, so keeping this at 3 stars. But I decided to order an avocado toast bagel when they were getting stuff. $6. Minimal avocado, covered with way too much salty "everything seasoning." Ick. Worst avocado toast (bagel) ever. This place is ok for other things, but this was a bad choice on my part. read more

Came in after I picked my son up from school around 2. Not busy at all, we were probably 2 out of 4 customers that was there and they were leaving. We didn't know what we wanted at the time and decided to look at the menu. As I was looking at the menu I noticed the bagel area. I asked the rep at the counter if they were out of bagels or were going to make anymore. She didn't really know the answer but said I think they might be making more of one of the bagels. Finally decided what we were going to get. I just decided to get avocado toast and made it a "meal" which comes with a side of a hashbrown cup and orange juice. We also got the Asiago bagel with egg, mushroom and swish. As we sat down waiting for our order which was to dine in. It took awhile to come out as I know it was made to order except the bagel and or hashbrowns or orange juice lol when we got our order it was packed togo! So unfortunately didn't take any nice pics for yelp but it was a waste of a paper bag for them. The rep when said "oh is was for here" even though it was stated that we would dine in and on the receipt it said eat in. She did offer us a tray to eat our packaged food on. I declined and just ate. I really enjoyed the mushroom egg and Swiss bagel and hashbrown I definitely could've eaten 2 orders of each. Seems like it wasn't a big enough portion for me since I eat a lot lol. I signed up for the rewards program so I'll probably come back to use my $1 for that bagel again read more

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Went here and ordered a bacon egg and cheese ....got home... NO BACON!!!! Wasn't even busy enough to make this mistake. Will not be returning. read more

Always screw up our take out order. This morning was a few wonky looking bagels (appear as if it's stepped on) and not sliced - when receipt printed on bag clearly states sliced for all of them. read more

Be ready to wait, it can take up to 20 minutes to place your order and 10 minutes to pay for it. The staff seems to be either stressed out or apathetic. read more

I love these bagels! Every Sunday morning, Hubby gets them hot and fresh. Not sure why everybody else seem rate this place lower. So what makes a good bagel? I'm no expert, but I know what I like. These were like fresh baked bread with a little tougher exterior as a bagel should be. I like the jalepeno-cheese, cinnamon-apple and plain bagels. I love them split and toasted in the airfryer. So yummy! read more

Einstein Bros. Bagels - The almost empty bag of jalepeno-cheese and apple bagels. These made a good Sunday breakfast. - Bagels Near Me - Poway, California

I knew Christmas Eve would be a challenge, so I placed a paid web order for pickup at 1:30pm knowing the shop closed at 2pm. When I arrived after a 10 mile drive, I was told that they were all sold out. I said that I had placed the order online and had paid in advance. The manager's response while refunding my payment was, "Well, _I_ didn't take your order." With that attitude it's a shop to avoid in the future. read more

I wouldn't give any stars for this restaurant but the sandwich was good. The customer service or lack of it was deplorable!!! Here's my story. I ordered lunch and sat down to eat it. My husband stepped out to make a call. The girl working there (Tanya) locked the door. As I was eating my husband knocked on the door to get back in. I didn't hear but the other couple that was there let me know that he was there. I got up to let him in and Tanya intervened saying that they were closed and that he couldn't come back in. I said, but I'm in here and so are they, what difference does it make?" She said, that's why I told you we were closing in 5 minutes." I said, "but I'm eating!" She still refused so I went outside to give him his lunch. The other couple came out about 10 minutes later. Note that my husband and I are a bit-racial couple and the other couple wasn't. This was a blatant case of prejudice. My husband is a chef and I waited tables for years on Fisherman's Wharf. You do NOT throw customers out in order to close, you wait until they are done. read more

This used to be a fun place to take my small child for a bagel treat, but they have removed most of the interior seating. Now there are only three tables and one high top counter with no tall chairs. It's become a real local disappointment. The bagels are fine. read more

This location needs some serious investment to hire a professional communications-food expert. No acknowledgement upon entry, no read-back of order, no instructions on where to pay, standing at cashier to pay and no acknowledgement again because he's busy prepping drinks, and yup it was busy on. Sunday but c'mon. They need to get with the non-dairy marketing and offer more than one alternative like oat milk. Especially, when there are nut allergies. I suggest someone at the register to direct the next paying customer and supervising the FLOW! Hope this helps for communication and business success. Food is fairly good. Thank you. read more

Einstein Bros. Bagels - Suggestions - Bagels Near Me - Poway, California