Friendly staff that accommodate to your needs. A variety on the menu that tickle the taste buds as well as fill the pallet. I would recommend this to others. read more

Good food. Good service. Golden bagel is better for lunch and options. This place is serviceable.

I love Einstein bagels but 3 times in s row now they have forgotten when I ask to use mayo on a bagel sandwich. And this morning the bacon wasn't cooked all the way. Takeout orders need to be paid attention to because by the time we realize it's messed up we are already gone. read more

Awesome service, so welcoming and friendly, have not had a bad experience in the many years that I have been coming to this location.

Food is good as expected. Coffee fine as well, I wish they'd mix up the selection though. Lots of regulars. A friendlier alternative to Starbucks. The main selling point to be is that coffee refills are free. Other nearby bagel shops charge you .50 - $1 for more coffee. Einstein's remains king of the hill in the RB bagel genre. read more

I come here often for coffee and bagels. Great food, darn good coffee and friendly service. read more

Einstein Bros. Bagels - Bagels Near Me - Poway, California

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Good food but unbelievably slow service on aSunday morning. The line was out to the parking lot. There was trash all over the dining room. The management here should be embarrassed. read more

I come here at least 4x a week! Love the stuff and the food is great :) definitely have recommended it to all my family and friends!

Overall terrible service. I'm a huge fan of Einstein Bagels and went without even thinking to check the reviews. The bagel they gave me was frozen cold so I sent it back to get it a new one. After waiting 30 mins the waiter basically threw the bagel on our table without apologizing even once....on top of it they didn't give the extra avocado that I paid for. Avoid this location, the one in Carlsbad is so much better with an amazing Manager. read more

The only reason this place gets one star is because the bagels are good. Service here is atrocious. Stand in line for eternity while people who appear to care less about serving you work behind the counter. The people who wrote service was great must be employees. read more

Tried this place a couple times, it was dirty and unprofessional. I did not enjoy the rude service, the long waiting times, or the cramped environment. The blonde girl was particularly rude to me, rolling her eyes when I asked if there were more bagels. There are better places to try, like the New York Bagel up the street. read more

This is the third time I bought the lox bagel, and received less than a teaspoon of cream cheese. Good job. read more

Einstein Bros. Bagels - For the third time, this is how much cream cheese they put on my bagel - Bagels Near Me - Poway, California

Always love waking up at my parents when we stay over and seeing that my dad went over and bought bagels. And it is a Christmas morning tradition ever since I was younger to have a bagel in the morning. My favorite bagel is the one they call the Nacho bagel toasted with cream cheese. Awesome bagels! Then just recently my husband and I dog sit for my parents and I went over there, got the bagels, and coffee. Never had their coffee before but it was delicious. Thanks guys for having a great close to my parents place. :-) read more

The new staff look like they just rolled out of bed and aren't professional at all. Messed up our order and the atmosphere is just awful

Me and my friends love to come to here on weekend mornings to start the day with bagels, coffee, and great service. Today we had a bad experience with the service but are hopeful the next time we walk in, we can leave 5 stars! read more

I went in this morning to get a dozen bagels and was helped by a young man with freckles who had a horrible attitude. While ordering he had a bad attitude and made me feel like I was wasting his time. I asked for french toast bagels and upon arriving home I noticed I was given multigrain. I've encountered many rude employees here and will be talking my business elsewhere. read more

Its not often that I write bad reviews, but today I will be honest that this was not a great experience. The bagels were good and fresh, but my review is not about the food. The service as this place is terrible. I have read the other reviews and have seen the same pattern. If I was the management I would start looking into some new employees to get these reviews back up. When I walked in I felt as if I was bothering them and the 2 guys were very short and pretty much just wanted to fill up my box of bagels and get me out. I had never been to an Eistein before and did not know the options and they were less than helpful. I had questions and they treated me like I was dumb for not knowing the options, again they were very short with their answers to all my questions being that I had to ask for everything since they did not give me any information about where the spreads were, where the cream for the coffee was, ect. The store was empty and they did not provide and customer service what so ever and now I see why that store was empty. I would never come back to be treated this way again. I hope they take these reviews into consideration and start getting some adequate help or to retain these individuals to be more polite and helpful to their customers. read more

Just came in and tried your locks bagel with cream cheese and capers and tomatoes. Very very very good! Loved it!

1st off, ALWAYS been a fan of these bagels! HOWEVER... I unfortunately am close to this spot. Over the last 2 years coming to here, they are ALWAYS it of everything bagels! 50% of my visits in disappointed to find NO everything bagel, it's not just me asking... I hear others in line asking for them as well. You'd think they would have figured out, make more of what's being asked for! Luckily, there's another no-chain-name bagel shop close by... I'll see if they have a clue. And these guys always insist on smashing your bagel together, Einstein's has great soft center crispy outter bagels...until these schmucks smash them. read more

This place is run by incompetents. I had an Einstein's gift card that had $2.45 remaining. (I am pretty meticulous with my gift cards and always write the balances on them with a Sharpie.) When I went to pay, the cashier told me that the register couldn't read my card. A manager came over and told me that I will need to call the number on the back of the card -- that they couldn't accept it. Duh! After paying with cash and leaving, I called the number. Only an automated system, but it referred me to another number. I called the second number and reached some dumb witch. She told me that she couldn't access the usage on the card. She told me I would have to work this out with Costco (the source of the card), as Costco would be able to access the transaction history of the card. (What a bunch of b.s.) I asked for a supervisor. She put me on hold for awhile, then came back on the line and told me the supervisor was unavailable and that he'd call me back. Never did! All this hassle for $2.45. A smart store manager would have taken my card (physically) and given me credit for the $2.45. Instead, they get this s**tty Yelp review, as that's what they deserve! read more

Worst Einsteins I have ever been too! I have been waiting in line for 15 minutes no one is taking orders and they are running low on bagels and they have been very rude and snappy with customers! I will not be returning! Ever. I saw they had more bagels in the back and I asked the older lady I am assuming is the manager if she had any chocolate chip in the back and she didn't even look at me she just said "NOPE!" In the rudest tone I was stunned. read more

I like their bagles. But I don't want to go there cause all of workers are not nice .

One word describes the staff here: Aloof. One of the girls in there always seems to be in a haze. I order big meals here for my job and I order online, and when I show up to pick up the food there is always a lot of confusion. Dear Einstein bagels management: Train your staff about basic people skills. read more

Good bagels, love the egg sammiches. My only gripe is that they run out of so many bagel flavors early. If you get there after 11am on a weekend, half the bagel flavors are gone. read more

Fresh bagels in the morning with double whipped cream cheese, it's a dream! I preordered for an executive meeting and the service was excellent. I allowed the person who answered to pick out the best variety and she did a fantastic job. I ordered extra pastries and muffins and they were to die for! I highly recommend the smoked salmon cream cheese on a sesame bagel. I was proud to serve it to company. read more

This place is the worst! I have been there twice now and both times it has been understaffed and waiting is ridiculous! The staff that is working is not very friendly with the exception of couple people. Then to top it off, I get in the car to eat my bagel, and there is only cream cheese spread on one side! Had to go back in and ask and grumpy last for more. The guy who actually put on the addition cc was very nice. Lastly, the bagel yummy and fresh! Service needs some serious help!! read more

First off the bagels & various menu options are good at all the Einstein's I have visited. The RB Einstein's is quite entertaining for me. I like the Lox on an everything bagel no onions with a pickle. It happens, however the employee turn over at this RB Einstein's location seems like a lot. So here is what I have found really fun over the last couple of years. I order Lox on an everything bagel, no onions please then I ask "can I get a pickle with it?" They repeat the order back to me and typically tell me it comes with a pickle. 80/20 rule ... comes with onions on it and no pickle. No big deal I just pull off the onions and go without the pickle. 20 percent of the time they actually don't put the onions on it ... that's cool and roughly it's a 50/50 on the pickle. In general it's a clean Einstein's. Today I came at 11:30 a.m. and they only had garlic bagels and told me they will have some bagels in 10 to 15 minutes. Seriously NO bagels :-). The dude who informed me was nice enough an apologized. I ended up going to Bite of Boston next door which is a pretty cool place. read more

Rude employees, don't make eye contact, roll their eyes and harrumph no matter how simple your order--AND I MEAN EVERY ONE OF THEM, not just one or two! Doesn't feel clean. Run out of seasonal bagels by 9:00 on a Saturday morning! We've been going to this Einstein for many years--I can't take their bad customer service, uncleanliness and silly "seasonal" bagels any more! read more

The manger here with the blonde hair is the absolute rudest lady. She seems to have no interest in enjoying her job and helping her employees. When one employee asked her a question on how to do something she got irritated and was aggressive. She was also rude to me while I was cashing out, dropping my change on the counter and rolling her eyes at an elderly man that had said something about the bad variety they had. She should not be managing a food chain where customer service is priority because she obviously has no concern for the customers or the service that she puts out. read more

My family and I have been going to einstein for 20 years, but wow really rude service that my family and I are never EVER going to purchase anything from there from now on and we gladly let all our friends know. My family and I will gladly discontinue purchasing ANYTHING from einstein. Really need to learn how to treat customers. It's a shame, they for sure lost "loyal" customers for good. Doesn't even deserve a star, AT ALL. read more

Poor customer service at this location. It seems every time I come here someone has a large order which holds up the order process for everyone else. Taking orders should be a #1 priority. read more

The last three times I've been here they've been completely out of bagels. It's a freakin' BAGEL shop, for crying out loud.

I've gone here for years. But I've had it. Today's breakfast bagel wasTRULY covering only half the bagel; it had 3 pieces of mushroom, 2 pieces of spinach, and could barely taste the cheese. It was pathetic; took 2 bites and tossed it. I'm so tired of getting home and opening up my food to realize it's the wrong bagel, wrong sandwich, or just a plain rip off. Forget simply ordering one with cream cheese. You're lucky they scrape a smudge on the bagel. SHAME ON YOU! You've lost me and my friends for life. read more

Like many other people I have to say that this place has gone down hill recently. It used to be run by a German lady who ran a tight ship but now it is always a crap shoot. I am constantly surprised to find them sold out of most major bagels on a Sunday morning by 10:30 which is terrible given that they are open until 3 on Sunday. read more

I love Einstein bagels & the shmeere. But I was pretty disappointed with the bagel I received. 7:30 in the morning & it was almost a full house, but they only had one person taking the orders & one person prepping & making the bagels. Not sure if the amount of people at that hour is a regular occurrence, but if it is they should strongly consider at least one or two more employees helping at the front. My bagel came with hardly any cream cheese when I had paid for extra. Just super bummed when you use your only available time in the morning to grab a yummy bagel for breakfast before being stuck at work hours on end & not getting a simple order as you requested it. read more

This location has really gone downhill over the past year. I've had so many messed up orders that I've lost count but I've tried to be patient. 4 days ago I stopped by for a usual order and had to wait 30 minutes to "get" my food after (a) I was charged double for one item then when I got the food the correct item wasn't made properly. Then this morning I had to wait 30 minutes to "place" my order and when I did place it I was told they were out of butter...at 9 a.m...on a holiday morning - Black Friday! Someone is not keeping their eye on the ball. Bad planning and management and too many careless employees who don't seem to care about anything but punching the clock. If this wasn't the only bagel shop close by I'd stop going altogether. read more

I bought their special Monday bagels a couple times. Usually even at 9 am, there are only a few selection left and you end up buying your fifth or sixth choice, since all others are out! Went back yesterday with a friend for coffee and bagel. The blueberry bagel was so doughy even after being toasted. I prefer to go back to Panera. read more

I can't complain about the food, but the service at this particular location is really poor. They consistently get my order wrong and 9 times out of 10 (and I'm not exagerating), they are extremely under staffed, so don't ever plan to get in/out in less than 20-30 minutes. Complaints to management always yield extensive apologies and coupons for the next visit, but it's really not worth the going back (because they will probably get the order wrong again). read more

After this morning's visit, I can't stand this place anymore. First, the cashier has to make special coffee orders as well as deal with brewing the regular coffee at self serve. I timed my checkout today and it took a full 10 minutes even though I was 3rd in line. The cashier even had to go to the back of the store to get something for the special coffee brewing. Then I get home to find I only have 11 bagels instead of 13. This happens about every 3rd visit. What is wrong with the employees that they can't count to 13! Now I have to go back next time I go that direction, only to have the sullen, overworked employees scowl when I ask for my 2 bagels. Thank goodness we're all cutting back on our processed carbs so I only have to go to this store about every other week to get bagels for my kids. Unfortunately, they like the taste of these best. read more

Horrible customer service at this location!! Worst Einstein Bros Bagels I've been to & I was a frequent customer at other locations but I moved and Rancho Bernardo the more convenient location. Girl with long brown hair & nose stud at cashier particularly incompetent & ignorant! I won't be back. read more