Shopping Experience at Nordstrom Racks…read more I am not a shopper! I don't enjoy walking from store to store in search of specific things or gifts, especially during the holidays! I want to walk into no more than three or four stores, get everything I need, and be done with it. That said, I enjoy walking through my favorite stores and checking out the goods without any specific purchase in mind. Sometimes, I find something I wasn't planning to buy, but I realize it could help me or make someone close to me very happy. I know this sounds confusing, but I think you get what I mean! Anyway, Nordstrom Racks is one of the stores I enjoy walking through. They are organized and carry well-known brands, which is not as important to me as it is to many others. This specific location is one of those stores that we visit often, and I have found and bought many items here. The staff has been helpful whenever I needed help, and we've never had any issues shopping here. The prices for certain items may be somewhat higher here than some other comparable stores, but if you do not have the time to go from store to store hoping for a better price, then it is worth it. The only drawback is that the racks can get very messy during busy shopping periods like the holiday season. So, it is always best to visit and get what you need before the crowds rush in and mess things up!

One of my favorite malls is The Village at Corte Madera with plenty of parking. I always have…read more to stop by Nordstrom whenever we visit this Mall. If you ever stopped by the Nordstrom shoe department ask for Chris. He is super cool and an amazing person. Chris is our go to sales associate in the shoe department. He is knowledgeable and knows his stuff. He is awesome! Great customer service always. Hours are Monday through Friday 10 am to 8pm and Saturday 10am -7pm and Sunday 11am - 7pm Until next time. Chao!

Cute stuff but a bit pricey. They carry the Copains Copains line from…read more Paris. Just a note ....each of the San Anselmo fashion stores carry differing lines so one is guaranteed not to see the same thing in every store. That is one of the things that makes fashion shopping in San Anselmo so unique. The owner is usually present and is quite knowledgeable about fashion and will not recommend that a person buy something if it doesn't suit the person.

Initially stopped in to browse for an elegant work outfit. Owner seamed friendly and showed me a…read moreshawl and said it was cashmere. She was pushy to sell it to me and used a scarcity tactic that unfortunately I succumbed to that day, "this will sell fast and will not have another one." I liked the color and I wanted another cashmere piece in my collection so I purchased it but when I got home and put on my glasses to remove the tag I was shocked to discover that I've been fooled. One side of the tag read "100% viscose and the other side read cashmere touch". I paid $200 for an item that was not actually cashmere. I tried to return it the next day but owner told me no refunds, store credit only. I feel I was tricked and want to warn others to be careful when purchasing from this store.

I was completely at odds about what to buy my sister for her birthday. Sales person was so friendly…read moreand helpful. Will definitely come back.

I had a bad experience right on the heels of two other girlfriends who had experienced something…read moresimilar. I found the owner Paula extremely rude, and she treated one of her employees horribly. I was a frequent customer of the women's clothing store that was here before Paula's replaced it. Life is too short to act like this, especially in front of customers. Kindness is appreciated in this day and age for everyone.

Today, we drove back from a lovely hike in Point Reyes National Seashore and decided to stop by…read moreNovato to check out a couple of stores, including DSW Designer Shoe Warehouse. I was hoping to find a specific pair of Skechers I had seen online so I could try them on and, if they fit well, purchase them at the same price or lower. When we arrived, I happened to run into a store associate and asked if they carried Skechers. She kindly walked me to the section where they were located and mentioned that they might have a few pairs in their Clearance section at the back of the store. While they did not have the pair I was looking for, I found several other brands, such as Cole Haan and Florsheim, that caught my attention, so I decided to try them on. In the end, we did not make any purchases this time, but we plan to return in a few weeks to see what they have then.

I understand what DSW is so based on that they get 4 stars…read more DSW is a shoe store that has their entire inventory out which creates a self help situation for the shopper. You know right away if the shoe on display has your size by looking down at the inventory stacked below. You won't find the latest greatest models of shoes but you will find something for your feet. Manage expectations. You aren't shopping at Nordstrom or even Neiman Marcus designer shoe parlours. I bought New Balance for my sweet mother in law. Then I bought a pair for my loving husband. They both LOVE their new shoes, the fit, and how it makes their bodies feel. I'm delighted that I have made straightforward no fuss purchases at a great price to persuade both of them to exclusively buy footwear that fits well from day 1 while supporting your body. I knocked off a star because while I do understand their great prices are due to self service and not stocking the latest style. I wanted the latest style New Balance like mine from Nordstrom. I was too lazy to drive to Nordstrom Corte Madera when I also wanted to take my MIL clothes shopping at the lovely Vintage Mall. They have different inventory online vs in person at this location so do check there as well. Lots of parking, easy try on and purchase, friendly staff, easy return/exchange. Get you a pair of shoes that make your body feel good.

Pro's - love the clothes. Neutral - staff can be disinterested in helping. Con's- I was there with…read morea well-dressed older woman who was completely ignored - I guess she's not ML's demographic - they make it very clear that it's all about youth.

I came in to try some sizes to help me order online and ended up buying a jacket I really liked…read morethere. Friendly and helpful staff and I got a good deal!

Great store with very helpful salespeople. Needed something for my wife and they helped me pick out…read moresome amazing things that she just loved. Now I know where to go for gifts for those important women in my life!

I visited the store for the first time recently. When I walked in I told the women working there I…read morehad been looking forward to coming in since the store looked pretty from the outside and I had seen it on multiple drive-bys. Not a single smile was issued. There was no welcome at all in fact, only disdainful looks from the 3 women huddled around the payment desk! Worse still, they were loudly gossiping about a well-known woman from the cycling community here. JV, you have no friends @ Haven and neither do I! One other woman was browsing while I was in the store. No attempts were made to engage either of us. God forbid - one of us might actually buy something! The attitude at Haven represents the worst of Marin stereotypes but there is no exclusivity here to even begin to justify it. All of the brands and models they sell are available online, at lower markup and without the toxic vibe. Do yourselves a favor and avoid this place.

I was passing through Town Center Corte Madera and needed a cute summery dress. Saw one in the…read morewindow of this sweet women's boutique, so stopped in. The dress I found was Z Supply - my size and the perfect fit, score! - so I was in and out! But if I had more time, I'd peruse their other items Looked like they carry lots of cozy, comfy pieces and lots of neutrals. Think clothing, jewelry/accessories, and some home/gift-type items. The store was clean and neatly organized - very inviting. I'll definitely return when I'm in the area.

This store was super cute. I loved most of the items and the layout, color scheme. Basically…read moreeverything. Very weird interaction. I bought this cami that is brand new with Free People tags listed for $28. The cashier tells me the total is $42 and I think that's awfully high based on the tag. I say "oh. I think that's the wrong item" and show the tag compared to my receipt. She tells me that the tag is for free people but they charge more. Which doesn't make any sort of sense. Why would I pay more here when I can just shop at free people? So I leave very confused. My friend and I think maybe there's a miscommunication because my receipt is ringing up for a completely different product than the one I'm buying. So I go back to clarify. She tells me the same thing. They charge more than what the tags say. She ended up refunding me with a tinge of atttitude. But I genuinely don't understand. Did they just label the tag incorrectly or are they purposely upcharging people? Either way, pay attention to your receipts.

We love to visit this store in Novato CA. The owner, Roya, treats us like family and if she isn't…read moretoo busy at the time we're there, we have a chance for great conversation. We are snowbirds in CA, living in Alameda 3 months each winter. When we take day trips, we would never miss a chance to visit Novato and Roya. Her employee, Paris, is also wonderful. I don't usually think that going into a store is a treat, but this store is absolutely that. Thank you, Roya. Jeanne and Bill

I purchased a jacket. the box was destroyed while it was delivered. The jacket was shedding really…read morebad. I emailed them texted them so many times. Finally received return label. I had to pay for a new box and tape. I also so emailed them texted after seeing that they received it back. They ignored me for weeks. I then received a email asking size again. Month later I received a email saying that it would be after the holidays to get my jacket that i purchase in early Oct. BAD BUSINESS!!!!