If you're looking for a top-notch, personalized experience when it comes to finding the right…read moreshoes, San Francisco Running Company in downtown San Anselmo is the place to go. I recently stopped by in search of new shoes for my travels, and I was blown away by the level of care, patience, and expertise that Chris and Mecque brought to the experience. They took the time to walk me through multiple shoe options, encouraging me to try on different styles and really pay attention to what felt good and what didn't. They didn't rush the process, and their knowledge and kindness made it such an enjoyable experience. It's rare these days to find that kind of thoughtful, patient service where the goal is to truly help you find the right fit--not just make a sale. Supporting local businesses like this is so important, especially when they go above and beyond to offer genuine, personalized service. I'm thrilled with my new cushioned shoes and feel so much more prepared for my upcoming travels. Huge thanks to Chris and Mecque for their care and attention to detail! If you're in the area, definitely check them out. It's the kind of shopping experience that reminds you why buying local matters.

Had such a disgusting experience shopping with this store on the SHOP app! I paid $282+ for these…read moresneakers which were a rare Nike Prototype and they really sent them in a shipper bag from CA to NY via USPS Ground! Of course, upon receipt, the box was crushed and torn in a corner. As you can imagine, I was highly disappointed and commented on their instagram page expressing my dissatisfaction. I then called yesterday on 03/22/2025 and spoke with a manager named Crystal. This woman was completely unprofessional, disrespectful and threatening! She was totally unhinged. Not only did she insult me, but she actually said I wasn't a runner (which couldn't be further from the truth as I actually run a 5k approximately 3-4x a week). She said I needed to "put on my shoes, go outside, be happy and smile." Unbelievably presumptuous and rude! Then she ended our call by hanging up on me right before calling me a scammer then she was going to report me to the Shop app. Even if I wasn't a runner, which I am, whether I chose to wear my shoes or take a dump in them is entirely my business! When I purchase something new, especially when it's close to $300, I would expect that not only the shoes, but the box arrives to me in new condition. To add insult to injury, she demanded I send the shoes back "in a box," which I found to be totally rich as they hadn't even sent it to me in a box! The woman is mentally unstable. I could even hear her shaking through the phone. Not once did I raise my voice or use profanity and her reaction was 100% unwarranted. Update: I'm changing my feedback from 1 star to 3 because apparently I was issued a refund, but unbeknownst to me. I only saw it appear on my account after the fact. As I had previosly mentioned to leadership, an apology would have gone a long way with me. No one was asking for money back or charity, but I appreciate the initiative nonetheless. I still feel the manager Crystal is problematic and should be spoken to by whoever she reports to in addition to receiving some much needed sensitivity and customer service training.

Took my son in about a year ago to get a pair of sneakers. The owner was super helpful and my son…read morewalked out very happy with a unique pair of shoes. I'm heading over to get him a gift certificate for Christmas where he can go back and find the perfect shoe for his now much larger foot. The prices were definitely reasonable, what I would expect to pair for any pair of sneakers at any store, the bonus here is that these shoes are unique, and often out of stock pairs at other stores. This place is a hidden gem in San Rafael!

Just beware. I was sold multiple shoes in men's 8 1/2 saying that it's women's 7. Months later,…read morewhen I finally got time to return them from Christmas, I was basically told shit out of luck.. from the owners mouth...dude I paid them so long ago, dude, what took you so long to get here, dude, there's nothing I can do. But I asked for a women's seven and you sold me the only thing you had in the store that was comparable, we went through almost 10 or 12 pairs and you had nothing in stock. You wanted to sell so bad that you convinced me that 8 1/2 men will work for women seven.. they're not, and they don't fit My wife, the owner had no flex, no my man, I'm so sorry. There was nothing but good luck with your 8 1/2'a This is a dirty street hustle in a building store front. Stay away

The sales ladies were extremely helpful finding me a pair of very pretty gold and silver sandals to…read morewear to my daughter's wedding, which was only in a few days. They indulged me when I wanted to try on five or six other pairs of shoes before I chose the first pair. The sandals went wonderfully with my dress and my daughter loved them! Thank you Lark Shoes! P.S. The store has many brands that are supportive to the feet, and their prices are reasonable for high quality shoes. Mine are flat with great arch support for $179.00.

Horrible service. We went in and no one else was in the store. There were two ladies working and…read moreneither one offered to help us. We had to ask for help. Then when my kid was in between sizes, the lady said he should just get whichever one he likes. I had to ask her to measure his feet and in fact he was the larger size. They literally did nothing to help us except exactly what we asked. Very disappointing for a local business. We may as well just bought them online.

Today, we drove back from a lovely hike in Point Reyes National Seashore and decided to stop by…read moreNovato to check out a couple of stores, including DSW Designer Shoe Warehouse. I was hoping to find a specific pair of Skechers I had seen online so I could try them on and, if they fit well, purchase them at the same price or lower. When we arrived, I happened to run into a store associate and asked if they carried Skechers. She kindly walked me to the section where they were located and mentioned that they might have a few pairs in their Clearance section at the back of the store. While they did not have the pair I was looking for, I found several other brands, such as Cole Haan and Florsheim, that caught my attention, so I decided to try them on. In the end, we did not make any purchases this time, but we plan to return in a few weeks to see what they have then.

I understand what DSW is so based on that they get 4 stars…read more DSW is a shoe store that has their entire inventory out which creates a self help situation for the shopper. You know right away if the shoe on display has your size by looking down at the inventory stacked below. You won't find the latest greatest models of shoes but you will find something for your feet. Manage expectations. You aren't shopping at Nordstrom or even Neiman Marcus designer shoe parlours. I bought New Balance for my sweet mother in law. Then I bought a pair for my loving husband. They both LOVE their new shoes, the fit, and how it makes their bodies feel. I'm delighted that I have made straightforward no fuss purchases at a great price to persuade both of them to exclusively buy footwear that fits well from day 1 while supporting your body. I knocked off a star because while I do understand their great prices are due to self service and not stocking the latest style. I wanted the latest style New Balance like mine from Nordstrom. I was too lazy to drive to Nordstrom Corte Madera when I also wanted to take my MIL clothes shopping at the lovely Vintage Mall. They have different inventory online vs in person at this location so do check there as well. Lots of parking, easy try on and purchase, friendly staff, easy return/exchange. Get you a pair of shoes that make your body feel good.

Shopping Experience at Nordstrom Racks…read more I am not a shopper! I don't enjoy walking from store to store in search of specific things or gifts, especially during the holidays! I want to walk into no more than three or four stores, get everything I need, and be done with it. That said, I enjoy walking through my favorite stores and checking out the goods without any specific purchase in mind. Sometimes, I find something I wasn't planning to buy, but I realize it could help me or make someone close to me very happy. I know this sounds confusing, but I think you get what I mean! Anyway, Nordstrom Racks is one of the stores I enjoy walking through. They are organized and carry well-known brands, which is not as important to me as it is to many others. This specific location is one of those stores that we visit often, and I have found and bought many items here. The staff has been helpful whenever I needed help, and we've never had any issues shopping here. The prices for certain items may be somewhat higher here than some other comparable stores, but if you do not have the time to go from store to store hoping for a better price, then it is worth it. The only drawback is that the racks can get very messy during busy shopping periods like the holiday season. So, it is always best to visit and get what you need before the crowds rush in and mess things up!

One of my favorite malls is The Village at Corte Madera with plenty of parking. I always have…read more to stop by Nordstrom whenever we visit this Mall. If you ever stopped by the Nordstrom shoe department ask for Chris. He is super cool and an amazing person. Chris is our go to sales associate in the shoe department. He is knowledgeable and knows his stuff. He is awesome! Great customer service always. Hours are Monday through Friday 10 am to 8pm and Saturday 10am -7pm and Sunday 11am - 7pm Until next time. Chao!

The work is great, hope health returns to the brother. Would hate to see this show repair shop…read moreclose.

These guys should retire. Dropped a leather item off 1 month ago. Picked up today. Hadn't done the…read morework. Rushed while I waited. Botched it. When I complained was told "looks good to me". No accountability. Save your stuff. Find somewhere else.

Truly a treasure hunt destination! The clothing is an eclectic mix of new and seasonal items and…read moreprecious, vintage one-of-a-kind clothing and accessories. The prices are more reasonable than you'd expect and if an item needs any customization, the owner is a talented seamstress who can make your find fit you and your character perfectly.

Beautiful store full of carefully curated clothing and accessories…read more Find a one of a kind item!

Really cool meditation items at this store. Loved it. My first time at this place and I definitely…read morewill be back.

I have never been to this particular store before, but the enchanting aroma of incense drew me in!…read moreAs I walked down the steps, there was a gentleman behind the counter on an iPad, listening to what sounded like a radio talk show in a different language. I love learning about culture and didn't want to interrupt as I walked around the store I noticed that iconic Buddhas with handwritten messages about what each figurine stood for. I only know about a couple of the Buddhas and good luck charms within the Japanese and Chinese culture but Tibetan culture is still new to me. Some of the items were a bit overpriced, but I believe for the value since they were imported, it wasn't too bad of a price. Plus, I love shopping at small businesses and I fell in love with some bracelets that look similar to an Nenju in Japanese culture, made out of turquoise and tigers eye. I know the healing qualities of both beads, and I bought two of the bracelets for my son and my best friend. As I asked the gentleman about the masks on the wall, he was delighted to tell me about his culture, and how there is a Buddhist tradition where people wear a larger version of the mask to ward off bad/evil spirits at different festivals throughout the year! I was able to share with him about the Japanese culture and how they have a festival in February where someone wears a red or blue mask of an OnI mask. He listened to my story and added more from his culture since he was from Tibet! I love to listening to his story, and he actually brought up a video of the cultural dance on his iPad! I felt very enlightened for the day, and I loved learning about his culture and history! I will definitely be back again!!

I was really excited to come here from the reviews but I was not super impressed. Pros: beautiful…read moreclothing, truly a great selection, well organized, tidy, easy parking. Cons: some things were priced appropriately, I got a Brandy Melville cardigan for $24. But some things were definitely overpriced - I'd say a lot of things. Maybe half the things. Ex: a forever 21 slip dress for $22. Probably cost that much (or less) brand new. I found the staff person to be very cool in temperature. Not icy cold, but far from warm or personable, and I did not feel super comfortable because of that. She was a bit cold toward both myself and another costumer. Just not inviting at all, and I'm not itching to go back. But would I stop in if I were in the area? Sure. Would I drive 20 minutes again? Prob not.

I have never consigned anything before, so maybe how Shimmer operates is SOP for consignment…read morestores. I brought several high-end purses to consign last Fall. My appointment was on a day that the store was closed. My purses were taken at the door - I was not invited in to discuss which purses were wanted or the selling prices. I was not given an opportunity to withdraw the purses if I felt the selling prices were too low. I was never given an inventory of what they kept or the prices. Security isn't great - when I went to pickup the 3 purses that went unsold, only 2 were located - the third was apparently shoplifted. The owner was unsympathetic and unconcerned.