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    Sole Crazy

    4.2 (5 reviews)
    Closed 12:00 pm - 7:00 PM
    Updated 3 weeks ago

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    5 months ago

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    2 years ago

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    Jose O.

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    3 years ago

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    3 years ago

    The service was amazing, they had a lot of selection of shoes for all ages. They also had the latest Jordan's.

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    Lark Shoes - Shoe store

    Lark Shoes

    4.3(16 reviews)
    1.3 mi
    $$

    Jessica and the team were fantastic They helped me find…read morewaterproof shoes for our trip to Ireland When my size wasn't available, they ordered it from their NAPA store When the shoes arrived, and I tried them out for a few days at home indoors, I realized my heel was popping up and the top part of my foot was hurting So I came back into the store and they suggested I go try on the wide version at the Northgate store I drove about 15 minutes to that location and was greeted by name and they helped me and the shoes were absolutely the perfect fit I thought it was impressive that the store at Redhill was so friendly and helpful so I was pleasantly surprised to find the same situation at the Northgate store This tells me that the company really creates and fosters a good employee experience because they are treating their customers so well and with so much care at every store Rather than buy shoes at Amazon only to return them over and over again why not go in to an actual establishment and try them on in person and interact with a human that is caring and enthusiastic The people who work at Lark shoes are very knowledgeable and very friendly and the selection of shoes is amazing especially at the Northgate location I highly recommend going there in person, browsing the store, selecting what looks good to you and then try it on and really having that full experience It's better to buy quality that lasts !

    Great fast and quality service. The staff is very friendly and knowledgeable and my Dad trusts his…read moreexpensive cowboy boots to be repaired correctly.

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    Lark Shoes - Storefront

    Storefront

    Lark Shoes - These new shoes replaced broken shoes for free at Lark Shoes.

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    These new shoes replaced broken shoes for free at Lark Shoes.

    Marelli Brothers - I gave them my purse with a ripped strap loop plus a new loop to replace it with. They sewed the new loop in and somehow RIPPED IT, TOO!!!

    Marelli Brothers

    4.1(155 reviews)
    0.6 mi
    $$

    Do yourself and Marelli Brothers a favor...take your business somewhere else…read more I gave them my purse that had a tear (rip) in the shoulder strap loop. I also gave them a new loop (taken off another purse) to replace it with. They told me to come back in 2 days. I did. After looking everywhere for it it had not been fixed. Come back in 2 more days. I did. Purse still not fixed. They're apologizing profusely and PROMISING to get it done later that day. Come back tomorrow. I did. It still had not been touched. I say this is getting a bit ridiculous, they are soooo sorry. They swear it will be done. Come back again. I did (you guessed it...never touched). This happened 7 times. We are talking replacing 1 loop. The 7th time they tell me they'll fix it now. Come back in a little while. I did...and this is what they gave me (see photos). They did use the new loop I gave them...and somehow they actually RIPPED IT, TOO!!! I stood there, mouth agape in disbelief as he tried to convince me that "the new strap will hold just fine" (as he's yanking on the new loop now making the rip even larger). I tell him this just won't do. He finds another piece of leather to make a new-new loop and tells me to come back tomorrow. Now exhausted...I did. Still nothing had been done. As he was again apologizing saying to come back again I took the purse and told him I really did not want them to have it yet another time...and that I would not be coming back. I'm sorry I gave them so many chances. I won't be giving them any more. Do yourself, and Marelli Brothers, a favor...take your business somewhere else.

    They have been repairing my shoes for 30 years and apart from being sweet and wonderful and good…read morethey do the best shoe repairing ever. And the turn around time is more than reasonable. They do orthopedic shoe repairs and stretching and color dying of leathers. All done w style and class!!!! And a smile!

    Photos
    Marelli Brothers - I gave them my purse with a ripped strap loop plus a new loop to replace it with. They sewed the new loop in and somehow RIPPED IT, TOO!!!

    I gave them my purse with a ripped strap loop plus a new loop to replace it with. They sewed the new loop in and somehow RIPPED IT, TOO!!!

    Marelli Brothers - Peekaboo Sole before resole

    Peekaboo Sole before resole

    Marelli Brothers - New cushions and soles for my Birkenstocks!

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    New cushions and soles for my Birkenstocks!

    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.3(59 reviews)
    8.0 mi
    $$

    I understand what DSW is so based on that they get 4 stars…read more DSW is a shoe store that has their entire inventory out which creates a self help situation for the shopper. You know right away if the shoe on display has your size by looking down at the inventory stacked below. You won't find the latest greatest models of shoes but you will find something for your feet. Manage expectations. You aren't shopping at Nordstrom or even Neiman Marcus designer shoe parlours. I bought New Balance for my sweet mother in law. Then I bought a pair for my loving husband. They both LOVE their new shoes, the fit, and how it makes their bodies feel. I'm delighted that I have made straightforward no fuss purchases at a great price to persuade both of them to exclusively buy footwear that fits well from day 1 while supporting your body. I knocked off a star because while I do understand their great prices are due to self service and not stocking the latest style. I wanted the latest style New Balance like mine from Nordstrom. I was too lazy to drive to Nordstrom Corte Madera when I also wanted to take my MIL clothes shopping at the lovely Vintage Mall. They have different inventory online vs in person at this location so do check there as well. Lots of parking, easy try on and purchase, friendly staff, easy return/exchange. Get you a pair of shoes that make your body feel good.

    This is a busy location, so it is understandable the staff is usually preoccupied. Most of them are…read moregreat despite this. They try to help as they can even they are bogged down by a line full of customers. However, Hannah..... is the epitome of bad customer service. I get there is a lot of people there, but if you can't even put on a professional attitude while at work maybe don't work with customers. As I said they are busy, I came up and she made a line full of customers wait because she was gossiping to a co-worker. Finally the manager asked her to jump on a register and she did. I swear snails move faster and once the manager left, she tried to continue her gossiping over the registers and in between instructions for the customer. I had questions, but forget it, maybe it's best to find another place to get my shoes. This wasn't worth my time. The selection is pretty broad and easy to find something you need no matter the occasion. And they have great brands that are well worth it. The price is usually pretty reasonable and they have a great clearance section.

    Photos
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse - Outside

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    Outside

    San Francisco Running Company - Torn corner 2nd angle

    San Francisco Running Company

    4.6(14 reviews)
    1.1 mi
    $$

    If you're looking for a top-notch, personalized experience when it comes to finding the right…read moreshoes, San Francisco Running Company in downtown San Anselmo is the place to go. I recently stopped by in search of new shoes for my travels, and I was blown away by the level of care, patience, and expertise that Chris and Mecque brought to the experience. They took the time to walk me through multiple shoe options, encouraging me to try on different styles and really pay attention to what felt good and what didn't. They didn't rush the process, and their knowledge and kindness made it such an enjoyable experience. It's rare these days to find that kind of thoughtful, patient service where the goal is to truly help you find the right fit--not just make a sale. Supporting local businesses like this is so important, especially when they go above and beyond to offer genuine, personalized service. I'm thrilled with my new cushioned shoes and feel so much more prepared for my upcoming travels. Huge thanks to Chris and Mecque for their care and attention to detail! If you're in the area, definitely check them out. It's the kind of shopping experience that reminds you why buying local matters.

    Had such a disgusting experience shopping with this store on the SHOP app! I paid $282+ for these…read moresneakers which were a rare Nike Prototype and they really sent them in a shipper bag from CA to NY via USPS Ground! Of course, upon receipt, the box was crushed and torn in a corner. As you can imagine, I was highly disappointed and commented on their instagram page expressing my dissatisfaction. I then called yesterday on 03/22/2025 and spoke with a manager named Crystal. This woman was completely unprofessional, disrespectful and threatening! She was totally unhinged. Not only did she insult me, but she actually said I wasn't a runner (which couldn't be further from the truth as I actually run a 5k approximately 3-4x a week). She said I needed to "put on my shoes, go outside, be happy and smile." Unbelievably presumptuous and rude! Then she ended our call by hanging up on me right before calling me a scammer then she was going to report me to the Shop app. Even if I wasn't a runner, which I am, whether I chose to wear my shoes or take a dump in them is entirely my business! When I purchase something new, especially when it's close to $300, I would expect that not only the shoes, but the box arrives to me in new condition. To add insult to injury, she demanded I send the shoes back "in a box," which I found to be totally rich as they hadn't even sent it to me in a box! The woman is mentally unstable. I could even hear her shaking through the phone. Not once did I raise my voice or use profanity and her reaction was 100% unwarranted. Update: I'm changing my feedback from 1 star to 3 because apparently I was issued a refund, but unbeknownst to me. I only saw it appear on my account after the fact. As I had previosly mentioned to leadership, an apology would have gone a long way with me. No one was asking for money back or charity, but I appreciate the initiative nonetheless. I still feel the manager Crystal is problematic and should be spoken to by whoever she reports to in addition to receiving some much needed sensitivity and customer service training.

    Photos
    San Francisco Running Company - Crushed box

    Crushed box

    San Francisco Running Company - Torn corner

    Torn corner

    San Francisco Running Company - Crushed corner

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    Crushed corner

    Nordstrom Rack

    Nordstrom Rack

    3.2(39 reviews)
    7.8 mi
    $$

    Shopping Experience at Nordstrom Racks…read more I am not a shopper! I don't enjoy walking from store to store in search of specific things or gifts, especially during the holidays! I want to walk into no more than three or four stores, get everything I need, and be done with it. That said, I enjoy walking through my favorite stores and checking out the goods without any specific purchase in mind. Sometimes, I find something I wasn't planning to buy, but I realize it could help me or make someone close to me very happy. I know this sounds confusing, but I think you get what I mean! Anyway, Nordstrom Racks is one of the stores I enjoy walking through. They are organized and carry well-known brands, which is not as important to me as it is to many others. This specific location is one of those stores that we visit often, and I have found and bought many items here. The staff has been helpful whenever I needed help, and we've never had any issues shopping here. The prices for certain items may be somewhat higher here than some other comparable stores, but if you do not have the time to go from store to store hoping for a better price, then it is worth it. The only drawback is that the racks can get very messy during busy shopping periods like the holiday season. So, it is always best to visit and get what you need before the crowds rush in and mess things up!

    One of my favorite malls is The Village at Corte Madera with plenty of parking. I always have…read more to stop by Nordstrom whenever we visit this Mall. If you ever stopped by the Nordstrom shoe department ask for Chris. He is super cool and an amazing person. Chris is our go to sales associate in the shoe department. He is knowledgeable and knows his stuff. He is awesome! Great customer service always. Hours are Monday through Friday 10 am to 8pm and Saturday 10am -7pm and Sunday 11am - 7pm Until next time. Chao!

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Sole Crazy - shoes - Updated May 2026

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