Wow what amazing customer service I was helped by the wonderful young man named Dylan He really…read morehelped me out with my concerns. Even though they don't provide that kind of service here would definitely come back to him

Sergio, is one of the managers here, and he helped me out. He knew exactly what to do when I came…read morein with my old battery to get a refund on the core charge. I'm very surprised by his professional attitude, customer service and great work ethic. It's refreshing to have a nice experience. I hope y'all are taking care of him over there cause he's an invaluable member of y'all's team!

Thomas the manager is a dishonest person avoid coming here i came to return a front suspension…read moreupper lower control etc i didnt wnd up using i knew it was a 30% restocking fee as it states in the contract. But this thomas days its a final sale because in the contract says all body parts is he been serious since when is the suspension consider a body part this guy is a joke will never be coming back avoid this place i should have listened to the reviews even his guy in the front desk said its a 30% restocking fee just wait for my boss to give the refund what a thief Thomas

love everyone here! the staff is hardworking, friendly, and honest. They got a huge range of…read moreinventory and I will be coming back many more times

Outstanding customer service from the entire crew!…read more I want to give a huge shoutout to the entire team at O'Reilly Auto Parts - Norco, CA (Hamner Ave. & First St.), for a job well done. From the moment I walked in, everyone was friendly, helpful, professional, and genuinely cared about making sure I was taken care of. The store was clean, organized, and well-maintained, but what really stood out was the customer service. Every member of the team was willing to help, answer questions, and go the extra mile without making me feel rushed or like just another customer. It's refreshing to experience a team that takes pride in what they do and treats people with genuine kindness and respect. The whole crew deserves recognition for creating such a welcoming and positive customer experience. Thank you, O'Reilly Norco team, for the excellent service! You have a great team, and it shows.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

Always helpful, excellent service provided. This is our go-to automotive supply store for many…read moreyears.

Javier and Jesse were great very accommodating. My car battery died and they helped me with the…read moremost affordable option as well as install it. Thank you team!! Will be back!

if you want to go somewhere where they don't know what your talking about come here and they will…read morewaste you time and act busy . oh and everything is over priced

First I want to start off by saying that I know next to nothing about cars. I went in today to get…read morea new battery and they said they would put it in for me. The guy who helped me did not seem to know what they were doing and was having issues putting the battery in. He was unable to fit the clamp around the battery, which I found out after the fact was because he had the battery in backwards, and told me I needed new clamps. As he was struggling to place the fitting onto the wrong side of the battery the other fitting made contact and sparked causing my main fuse, the fuse to my dash system, and the fuse to my audio all to break. Nobody at the store was knowledgeable enough to know that this was the issue and long story short I spend 4-5 hours stranded in the parking lot with my car unable to start. Luckily an actual mechanic happened to be in the store and was able to ultimately help me come to a solution but a simple battery swap costed me more time and money than it should have. Needless to say I will never return to this location and possibly I will never return to O'Reillys ever again because of the horrible experience that I endured. Nobody at the location seemed to be in charge or was able to help me and they ultimately ruined my week with this because I am still finding new problems every day with my electrical system. Absolutely horrible, I would implore all of you to never come to this establishment. If they are unable to properly train their employees to perform their daily job functions then they are simply a bad establishment in my opinion. This kind of negligence is unacceptable from any reputable store.

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

Best bang for your buck absolutely would Recommend this place for any car part servicesread more

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs

I really hate giving one star reviews, but literally three times that I've been at this location…read more They're giving me the wrong part or told me that I was fine to come by and pick up a part because it was being saved. And when I got there They had no history of me, even calling. This last occurrence , I called early in the morning, gave a Vin number gave a perfect description of my truck. I was told that the part was in stock. I was told over the phone that the part would be put on hold for me. Gave my cell phone number when I got there later on that evening again they had no history of me calling no apart was on order or in stock. Had to to repeat myself a number of times to the guy at the counter. Not sure if he's hard of hearing or just doesn't pay attention. Long story short. Finally got my part. Took it home and it didn't match the original OEM. So now I'm having to go back to the store and get a refund. And now calling the dealer and spend a few hundred dollars more going through them. And unfortunately they don't have it, so having to get it through their manufacture, which is gonna be another week. What upsets me The most is that my truck. Has Been out of commission for two weeks.now just Sitting . Just waiting to be fixed. All this could've been preventative. The part they sold me the first time. at O'Reillys actually fit.

I came in just to recycle used oil and ended up waiting almost 35 minutes to be helped, even though…read morethere were two employees behind the counter. One employee eventually acknowledged me and said it wouldn't be a problem, just asked for a couple minutes to finish with another customer. I said no problem at all. About 30 minutes later, once he was finally done, instead of coming back to help me, he went to the opposite register and started chatting and laughing with another employee and a customer. I stood there waiting until I finally had to walk over and ask if he was going to help me. His response was, "Oh yeah, I totally forgot about you." That is extremely unprofessional to who ever has the slick back hair.! Especially for such a simple service. I understand being busy, but completely forgetting a customer and socializing instead is not acceptable. Very disappointing experience!!

Just wanted to say thank you to the great people here, I've had great experiences each time coming…read morehere. They have the best deals on batteries, I've gotten two from them and both have held up great so far. I would strongly recommend them to anyone looking for car parts and a great price on batteries.

I have bought several parts from Woopy's over the years. These parts have been quality parts as far…read moreas I'm concerned, and I'm about to buy from there again. My only issue is I wish there was a Woppy's in Riverside CA, around the Arlington & Magnolia area.

Wow, what service! I called shopping for a cap shell for my sister's truck which they didn't have…read morebut the guy was an encyclopedia of information and I'm really bummed. I didn't write his name down, but whoever is on the counter right now at 2:50 answering the phones, your rockstar! Would definitely take my business to this place if I lived nearby I'm in San Diego and I may just stop off there just to see what trouble$$$ I can get into there and drop a few bills on my dads car to pimp it out. He really needs some night light ground effects and caliper colors and rims. Thanks for the info sir!

Tried to work with their support to figure out how to apply a military discount on one of the…read moreitems, and through several emails back-and-forth with information that was not very helpful. I was unable to apply any discount, and they were unwilling to accommodate me by trying the discount themselves to verify it works or not and told me to seek elsewhere on Amazon.