Both store employees on McKinley AutoZone snickered when I asked if they could replace my car's 12V…read more$300 battery around closing time. Had to ask the cut-off time of 45 minutes to an hour. The young man drove in an older white Prius of 10 years old or so and the young lady drove away in a new Mercedes.

Wow what amazing customer service I was helped by the wonderful young man named Dylan He really…read morehelped me out with my concerns. Even though they don't provide that kind of service here would definitely come back to him

love everyone here! the staff is hardworking, friendly, and honest. They got a huge range of…read moreinventory and I will be coming back many more times

Thomas the manager is a dishonest person avoid coming here i came to return a front suspension…read moreupper lower control etc i didnt wnd up using i knew it was a 30% restocking fee as it states in the contract. But this thomas days its a final sale because in the contract says all body parts is he been serious since when is the suspension consider a body part this guy is a joke will never be coming back avoid this place i should have listened to the reviews even his guy in the front desk said its a 30% restocking fee just wait for my boss to give the refund what a thief Thomas

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I came here for a new battery since the Valvoline across the street told me this one was about to…read morego out. Came to compare prices and it was a big enoigh savings that I picked one up here. Ali was super nice and helped me not only to pick out the best one but to also switch out the old one with the brand new one for free! Great customer service and I also saved a bunch of momey.

I came in to get oil and a filter for an oil change, and Scarlet and Christian made the experience…read moreamazing from the moment I walked in. They greeted me with big smiles, were incredibly friendly, and helped me quickly find the exact oil my car needed. Their customer service was outstanding from beginning to end, and they made the whole process easy and enjoyable. Employees like them truly make a difference. Scarlet and Christian definitely deserve a raise! I will absolutely be coming back because of them. 5-star service all the way!

This AutoZone has plenty of parts and sup for your vehicle needs. The employees are always helpful…read morein finding the things that you need and always greet you with a smile and a welcome in. Inside you'll find car cleaning products, different types of oils, transmission fluids, lights and light bulbs, fuses, Etc. What ever you can't find they will search it on their computer for you and order it for you or tell you if one of their other location has it in stock. They also do oil recycling and rent a tool.

First I want to start off by saying that I know next to nothing about cars. I went in today to get…read morea new battery and they said they would put it in for me. The guy who helped me did not seem to know what they were doing and was having issues putting the battery in. He was unable to fit the clamp around the battery, which I found out after the fact was because he had the battery in backwards, and told me I needed new clamps. As he was struggling to place the fitting onto the wrong side of the battery the other fitting made contact and sparked causing my main fuse, the fuse to my dash system, and the fuse to my audio all to break. Nobody at the store was knowledgeable enough to know that this was the issue and long story short I spend 4-5 hours stranded in the parking lot with my car unable to start. Luckily an actual mechanic happened to be in the store and was able to ultimately help me come to a solution but a simple battery swap costed me more time and money than it should have. Needless to say I will never return to this location and possibly I will never return to O'Reillys ever again because of the horrible experience that I endured. Nobody at the location seemed to be in charge or was able to help me and they ultimately ruined my week with this because I am still finding new problems every day with my electrical system. Absolutely horrible, I would implore all of you to never come to this establishment. If they are unable to properly train their employees to perform their daily job functions then they are simply a bad establishment in my opinion. This kind of negligence is unacceptable from any reputable store.

I have a better chance of ordering parts from Temu then i do O'Reilly. In a crunch went there for a…read morebasic air compressor tire filler with gauge. Got home tried and its reading 40lbs psi in my tire. Use two digital psi checkers and a manual one and its 28-30. You guys really sell trash product now days. Wont ever go back except to return the paperweight i bought tonight. Dont even get me started on their junk alternators i went through or parts that took time to put in only to find they are junk. Go somewhere else because their parts are import trash.

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs

TL; DR: Dishonest place... shit parts.. shit customer service. Delievered wrong part, wouldn't…read morerefund money. I called in to order a few parts for my car. Sales rep Octavio was helpful and looked up everything I needed. My parts were very date specific and I asked to make sure he knew it was the right parts and he assured me they were, pulling it up on his computer to verify. I asked what the return policy was and he said the parts were lifetime warranty and I could return or replace them if they were the wrong size. I drove over 20 miles to pick them up. To make a long story short, both parts were from the wrong production date and didn't fit or work with my car.The first time I went back 2/15, I returned the master cylinder for fitment issues. This is a long term build so I didn't get to the slave cylinder till 8/15 and guess what? It also didn't fit! I came today 9/4/15 to return the brand new and unused part and talked to I believe Trevor. He acknowledged that Octavio screwed up big time but wouldn't refund their ill-fitting product due to the timeline and was completely unhelpful and quite frankly a bit of a prick after that. I get that 7 months is a long time to bring back a part, but then why offer the lifetime warranty? Especially considering that it was your sales rep's fault that he pulled up all the wrong production dates on the computer when I was very clear about them. They also promised OEM parts (another thing I asked several times to be sure) and really sold me chinese made crap instead. When I compared them to the old parts i realized these were not OEM and furthermore a quick ebay searched turned up the same shit parts for almost half the price I paid here. So Octavio basically lied to my face to make the quick sale and get me outta there. And then charged me double for it. Avoid this place at all costs and either buy your parts online or spend your money at an honest and reliable parts store.. This isn't it...

Assistant manager Edgar was very helpful and professional., he went out his way to help identify…read morethe problem and help me replace the battery to my car key.

I came in just to recycle used oil and ended up waiting almost 35 minutes to be helped, even though…read morethere were two employees behind the counter. One employee eventually acknowledged me and said it wouldn't be a problem, just asked for a couple minutes to finish with another customer. I said no problem at all. About 30 minutes later, once he was finally done, instead of coming back to help me, he went to the opposite register and started chatting and laughing with another employee and a customer. I stood there waiting until I finally had to walk over and ask if he was going to help me. His response was, "Oh yeah, I totally forgot about you." That is extremely unprofessional to who ever has the slick back hair.! Especially for such a simple service. I understand being busy, but completely forgetting a customer and socializing instead is not acceptable. Very disappointing experience!!

I have bought several parts from Woopy's over the years. These parts have been quality parts as far…read moreas I'm concerned, and I'm about to buy from there again. My only issue is I wish there was a Woppy's in Riverside CA, around the Arlington & Magnolia area.

Great prices, quick to order when not in stock.. like 3 hours ? Or less ... and super nice !! Full…read morecoverage of domestic and imports. They get a lot of original European parts as well, I have a Mercedes so I know from personal experience. Thank you for the service and savings!!!

Wow, what service! I called shopping for a cap shell for my sister's truck which they didn't have…read morebut the guy was an encyclopedia of information and I'm really bummed. I didn't write his name down, but whoever is on the counter right now at 2:50 answering the phones, your rockstar! Would definitely take my business to this place if I lived nearby I'm in San Diego and I may just stop off there just to see what trouble$$$ I can get into there and drop a few bills on my dads car to pimp it out. He really needs some night light ground effects and caliper colors and rims. Thanks for the info sir!

Tried to work with their support to figure out how to apply a military discount on one of the…read moreitems, and through several emails back-and-forth with information that was not very helpful. I was unable to apply any discount, and they were unwilling to accommodate me by trying the discount themselves to verify it works or not and told me to seek elsewhere on Amazon.