Sergio, is one of the managers here, and he helped me out. He knew exactly what to do when I came in with my old battery to get a refund on the core charge. I'm very surprised by his professional attitude, customer service and great work ethic. It's refreshing to have a nice experience. I hope y'all are taking care of him over there cause he's an invaluable member of y'all's team! read more

Wow what amazing customer service I was helped by the wonderful young man named Dylan He really helped me out with my concerns. Even though they don't provide that kind of service here would definitely come back to him read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Corona, California

Both store employees on McKinley AutoZone snickered when I asked if they could replace my car's 12V $300 battery around closing time. Had to ask the cut-off time of 45 minutes to an hour. The young man drove in an older white Prius of 10 years old or so and the young lady drove away in a new Mercedes. read more

Terrible customer service. The people here are not knowledgeable at all, and they don't do their job. It says they test batteries and alternators... But they refused to test mine because they were being lazy. Literally nobody was in the store They just weren't interested in helping. Beware the old man with the glasses and his unhelpful sidekick. Rude rude rude to leave a single mother with the inability to fix their vehicle because you don't feel like it. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Corona, California

Marvin at AutoZone was a real lifesaver! He was incredibly helpful and efficiently installed both my cabin air filter and engine air filter. He made the process simple and straightforward, and I was able to watch and learn from him. Marvin was professional, knowledgeable, and saved me a lot of time. I highly recommend working with him for excellent customer service. I really appreciate his help and would definitely recommend going to this autozone! read more

Wow what amazing customer service I was helped by the beautiful young lady named Michelle. She really helped me out with my concerns.

We needed a new battery and Jacob the associate helped us and informed us about another part needed for it aswell . Super friendly and informative , Bruno the associate as well helped us unscrew something that was very tough. Both together great workers :) read more

What amazing attention and service. Bruno, went above and beyond and even helped me install a new car battery. Excellent, kudos to Bruno. Thanks, much appreciated. Luis R. read more

Jesse is super helpful! He's knowledgeable, quick and willing to help out. Really appreciate you! Anytime I or my husband have car issues we come to AutoZone. read more

Guy behind the counter is why most of these places get a bad rep. Couldn't even help me with finding a fuse and when I tried to help him help me he just interrupted and reiterated how he couldn't help me find that. Meanwhile I was able to find exactly what I was looking for from the autozone website as I stood in front of him. Even when I paid for my stuff he didn't even hand it back I had to reach over to his side of the counter by his keyboard to get what I paid for. Not only uneducated and unmotivated but also terribly customer service. read more

Had a great visit the other day because of an enthusiastic and helpful employee there named Bryan R. Even though it was around his quitting time, he still helped me jump start my battery and help to charge it. Would have been hard to get home without his help. His attitude is good, and not something you see in the young generation of today. Thanks Bryan Juan C read more

I came in to check to see if my battery was dying. It turned out, rust was building up on it. Joseph explained what it was, what was going on and how we can fix it. He helped me install my battery and helped me make sure my installation went efficiently, safely and quickly! Thank you again Joseph. read more

AutoZone Auto Parts - Rust on car battery - Auto Parts & Supplies Near Me - Corona, California

This location Has always been my favorite I was helped by a gentleman named Joseph he was very skilled with his job and super knowledgeable in many ways and answered every question I had about car parts he was able to figure out which brake pads are needed for my car even though I had no clue which ones are out . I appreciate you Joseph you made my life a lot easier that day I am very thankful for your outstanding and amazing service. read more

Had to get my battery replaced, within 20 mins my boy Cruz fixed it up no problems! very efficient very friendly couldn't recommend this place more! read more

Jessie at this Autozone was super helpful. My car battery died for first time and I was unsure of which battery to choose. Jessie took a look knew the battery and installed immediately for us with no issues. Thanks again Jessie! read more

I came over to this Autozone from the other one located on Hamner. I arrived with a dead battery over there and they denied them changing it. Made me paid battery in full under warrant. Came over to this McKinley and thankfully Anthony changed battery for me. I came here two years ago for the same problem and I got it changed without hesitation. Thank you! read more

Thank you very much Perla , The customers service was above and Beyond . Definitely recommending my friends and family to this Auto Zone read more

I want to give a shout out to Joseph. Great customer service. He was fast at replacing the battery on my vehicle. Thank you read more

Anthony was very kind and once he noticed I was in desperate need of help he offered his assistance. I was in and out within 10 minutes, great service. Thank you Anthony! read more

Customer service was great. A gentleman name Bryan R was so helpful. Helped me put my headlight bulb in with no questions. Thanks Bryan R

Needed wiper blades and was helped by Ernie. Not only did he help me pick the right blades, he offered to put them on for me in the rain and wind. The world needs more people like Ernie! read more

First off I want to say I'll definitely be back just to see Anthony he was very helpful and friendly! Goes over and beyond for his customers. Being a female he was a gentleman and helped with changing my battery on my car. I found my new local autozone :) read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Corona, California

Anthony had excellent service and was very helpful Must come spot for your car come by today read more

Went into AutoZone on N McKinley to purchase a quart of motor oil. I was greeted by Bruno. He was very helpful explaining the grade of oil my 2005 Volvo S60 needed. He even put it in my car for me. All I can say is Bruno gave me GREAT customer service. I look forward to seeing him the next time I visit this AutoZone. read more

Jessie helped me change my battery, super helpful and quick thank yall. Definitely coming back to this location

Autozone McKinley is the best in Corona hands down, Joseph who helped me today was professional, extremely knowledgeable and installed a battery in less than 5 minutes from start to finish although it was hard to do it specially under the rear seat! But he was able to do it seamlessly, he went above and beyond in doing that and made me feel that he cares about the customers and wants to give a sincere service, this guy is amazing and I hope all the coworkers can learn from him. Thank you Joseph and auto zone. read more

I just wanna thank the gal with the red hair ( I didn't get her name) for helping us change the windshield wipers in pouring rain. Your are an angel. Thank you! read more

Ordered car battery online for pickup. Store website said it was in stock. After three hours I called the store and they said it was ready to pickup. After waiting for 15 minutes for them to get the battery they come back and say they don't have it in stock. As I write this review their website says the battery I need is in stock at the store I ordered it from. Poor customer service. read more

I'd give Joseph and his coworker a 10 if I could . My husband bought a car battery in Santa Ana but they gave him the wrong one and he was stranded on the freeway . I called this store before closing and he was so kind and understanding he helped me find the right one and gave me directions on how to find my husband seeing as I'm new to the area ! I'm so glad I came to this location in my moment of need ! read more

I just left AutoZone. I went in to get light bulbs for my head lights. Anthony asked to check my car to make sure I was purchasing the correct one. He also installed them for me. It is hard to find individuals that go out of their way to help you these days, but Anthony did just that. I normally go to the AutoZone on Indiana, but this will be my store from now on. Thanks Anthony! read more

Jesse was a huge blessing in the time of this rain definitely help me quickly install my battery it was a lot for me to ask but he did not hesitate I do recommend when you come asking for Jesse America was a cashier who gave good customer service read more

So the store close at 10 pm, I got there 9 pm to check my car battery and they said it was too late to check it and I asked a guy named Brandon and he said he wouldn't do it and it was the first time that this has happened and I called the store on Indiana st to see if they could do it and they said they would do it in less than 5 min. I do not recommend this auto zone at all and the people are lazy especially Brandon I will never go back there and I drove 5 miles for nothing. Thank you Brandon! read more

So I come in for help to get a tool to remove an oil filter I AM A GIRL and this fool looks to lazy to help me tells me those are in the back so I place a coolant gallon on the counter and say this is the last one I will leave it here I am going to buy it so I walk to my car to get the filter I got earlier and when I come back I ask him where is my coolant and he said OH I THI K THE OTHER GUY TOOK IT and I'm like REALLY I JUAT TOLD YOU IS THE LAST ONE so the other guy is nice goes to try and get one for me but like I said IT WAS THE LAST ONE not cool read more

I had a dud headlight and a broken spring that holds it in and Bryan r went out of his way to ensure that it was properly installed and tighten up. Took longer than usually and he ensured it was all proper before letting me leave read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Corona, California

Shop online at pelican parts or rock auto not here...I had a girl help me with a rear wiper for my car. It ended up not working. Went to return the 14.00 wiper a week later . I had my credit card , my phone number showed the transaction with auto zone rewards and no for the first time in 10 years here and my last time I couldn't return it still with the packaging read more

AutoZone Auto Parts - Wipers that the girl auto zone employee picked out. - Auto Parts & Supplies Near Me - Corona, California

I don't normally write these, but this is an exception. One poor girl was helping a customer find a part at another store while 5 people were in the back talking. One of the employees was running back and forth from the back to the front working on something and there were 4 people in line. I stood there for 10 minutes and was never acknowledged......until the cashier was ready to help me. She didn't offer to take my rewards number so I reminded her (I'm assuming it's poor training). I'm glad the Autozone by my house has great customer service as I frequent them often. read more

I highly recommend Anthony Valadez at AutoZone on 501 N McKinley Street, Corona, CA. Anthony is excellent and provides exceptional services. It is my favorite and the best AutoZone store that I have ever been to. I am very grateful and appreciate the outstanding service I received. Anthony is polite, knowledgeable, helpful, and resourceful. He goes out of his way to help me. He has good listening and customer service skills. I had an engine light on my dashboard. Anthony scans my car for free to diagnose the codes, so I can purchase the right parts to repair it. I also needed to replace the vacuum hose. Anthony walked the extra mile to ensure the size of the vacuum hose fit into my car and took the time to replace the hose for me. I am new to the community and need help finding good mechanics to replace the parts on my car. Anthony suggested a few mechanic shops and took the time to communicate my needs to a local mechanic. When I had automobile technical questions, Anthony actively listened and knowledgeably answered my questions. On the other hand, I drove far away to AutoZone on 1014 W 6th Street, Corona, CA tried to purchase a pre-ordered auto part but received terrible service from the manager and staff. I called the district manager George Mack and shared my experience. George listened to my concerns, apologized, called a branch store manager, and quickly provided service recovery to resolve the issue. George is great! I appreciate his leadership. AutoZone provides excellent services and values customers' feedback. I will purchase all my automobile parts from my favorite AutoZone at 501 N. McKinley Street, Corona, CA. I highly recommend Anthony Valadez and AutoZone at 501 N. McKinley Street, Corona, CA. read more

Just went today because my poor car battery was hanging on for dear life! Jessie was super nice and helpful!! He helped me find a battery and was able to install it for me. Forever grateful! Thank you for the amazing service!! read more

I came in because I needed wiper blades so I saw online and this was my nearest AutoZone so I went in and Carolina helped me out. She scanned my car and got me what I needed exactly. Great service here. read more

They are absolutely no help if you come in alone as a female , my car got scratched last night and the dude that helped me was annoying and no help when trying to find the right product . read more