love everyone here! the staff is hardworking, friendly, and honest. They got a huge range of…read moreinventory and I will be coming back many more times

Thomas the manager is a dishonest person avoid coming here i came to return a front suspension…read moreupper lower control etc i didnt wnd up using i knew it was a 30% restocking fee as it states in the contract. But this thomas days its a final sale because in the contract says all body parts is he been serious since when is the suspension consider a body part this guy is a joke will never be coming back avoid this place i should have listened to the reviews even his guy in the front desk said its a 30% restocking fee just wait for my boss to give the refund what a thief Thomas

I came in to test the battery & get two parts. Yesenia ( the manager) assisted me. She was very…read morehelpful & gave me some recommendations. THANK YOU Yesenia!!!

They have what you are looking for most likely. Staff was helpful but be aware it might be busy…read more Pack some patience.

I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

I came in today to replace the low beam bulbs on my car. Anthony S. greeted me as soon as I entered…read morethe store & asked if I needed help. Anthony is so helpful & professional. Anthony provided excellent customer service. THANK YOU ANTHONY !! You are appreciated.

It was a spear ofthe moment due to one of our car windshield wipers flew off in the idle of yhe…read morerain. Found this on the drive on a search for one and the gentleman, came out after we purchase 1 side that flew off, and put it on for us and made sure it was secured. That is service. Very appreciative.

Amazing service . Had all the parts I needed for my Excursion and the employees are great. I will…read morekeep coming back for parts and recommend to everyone needed parts for their truck. Armando was quick to remove the part needed.

horrible customer service! sold me 3 parts 1 was wrong came back 20 min later didnt want to…read morereimbuse the price i paid for it, dude blamed me for the mistake and started arguing with me, not professional, not coming back, thanks troy

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

First time here and found the Place is very clean and organized. They had what I needed. In and…read moreout in no time.

JayBird is the man to see. Come here for all my Eneos oil needs always helpful and in stockread more

Both store employees on McKinley AutoZone snickered when I asked if they could replace my car's 12V…read more$300 battery around closing time. Had to ask the cut-off time of 45 minutes to an hour. The young man drove in an older white Prius of 10 years old or so and the young lady drove away in a new Mercedes.

Wow what amazing customer service I was helped by the wonderful young man named Dylan He really…read morehelped me out with my concerns. Even though they don't provide that kind of service here would definitely come back to him

Needed a new Battery. BRANDON was extremely professional and treated me so kindly. He offered to…read moreput the battery in my car and did so very professionally.. When I offered him a tip he said, no you put gas in your car. Such a nice young man. I will return for any car needs that I have. And Thank you Melissa!!!!

Do not do business with this store. The manager was incredibly rude and disrespectful. I will be…read morefiling a formal complaint with the Better Business Bureau and AutoZone Executive Relations. I attempted to return an item that didn't work out, and instead of handling the situation professionally, the staff accused me of lying and refused the return. This kind of treatment is unacceptable and has cost them a customer for life. I spoke with a representative named Johann, and when I asked for the manager's name, they refused to provide it. This was by far the worst customer service experience I've had from any retail store in years. Shame on this team for how they treat paying customers.

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs

TL; DR: Dishonest place... shit parts.. shit customer service. Delievered wrong part, wouldn't…read morerefund money. I called in to order a few parts for my car. Sales rep Octavio was helpful and looked up everything I needed. My parts were very date specific and I asked to make sure he knew it was the right parts and he assured me they were, pulling it up on his computer to verify. I asked what the return policy was and he said the parts were lifetime warranty and I could return or replace them if they were the wrong size. I drove over 20 miles to pick them up. To make a long story short, both parts were from the wrong production date and didn't fit or work with my car.The first time I went back 2/15, I returned the master cylinder for fitment issues. This is a long term build so I didn't get to the slave cylinder till 8/15 and guess what? It also didn't fit! I came today 9/4/15 to return the brand new and unused part and talked to I believe Trevor. He acknowledged that Octavio screwed up big time but wouldn't refund their ill-fitting product due to the timeline and was completely unhelpful and quite frankly a bit of a prick after that. I get that 7 months is a long time to bring back a part, but then why offer the lifetime warranty? Especially considering that it was your sales rep's fault that he pulled up all the wrong production dates on the computer when I was very clear about them. They also promised OEM parts (another thing I asked several times to be sure) and really sold me chinese made crap instead. When I compared them to the old parts i realized these were not OEM and furthermore a quick ebay searched turned up the same shit parts for almost half the price I paid here. So Octavio basically lied to my face to make the quick sale and get me outta there. And then charged me double for it. Avoid this place at all costs and either buy your parts online or spend your money at an honest and reliable parts store.. This isn't it...