I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.

Weatherguard is the best! We had so much trouble with our insurance company. Thankfully Sam really…read morestuck in there with us and helped so much getting it all done. He couldn't have been more kind, helpful, smart and had a great sense of humor. I tended to have trouble picking our colors, but Sam hung in there with me and was so helpful! The quality, service, workmanship and value were great! All the people that worked on our house were so polite and did such a good job on everything. If we ever need anything done in the future, Weatherguard will be our go to. We couldn't be more pleased with EVERYTHING!

Great service and products! Would definitely recommend to friends and neighbors. 10/10read more

I've completed several home improvements this year and Timberline, particularly project manager Joe…read moreR., is a standout! From day one Joe has been enthusiastic, detail oriented, a great communicator and just a really nice guy. The work crews were efficient, friendly and hard-working and my projects turned out great. Definitely recommend!

Timberline is sub par at best. They are misleading, unprofessional, nonresponsive, lie, don't keep…read moredeadlines, and there sub contractors are hacks. The owner talked about shop issues and blamed an ex employee for delays instead of taking charge. I was promised a completion date and when it came time found out they had not measured buildings and ordered materials. They painted a roof vent and tried to bill for replacement. Roofing contractor cut roof vent and said it was my problem and I had to get a plumber. After shed roof was replace asked the project manager if he checked there work. He said "I checked their work". So I asked if he saw 25% of the Roofing screws that they missed. He replied " I did not go inside." My wife watched him drive in the yard that day pull in, not close to the shed. Briefly sat there and left. Did not get out to look. If you value your time, money, and quality of work this is not a contractor for you.

Easy to work with. Excellent workmanship. Very fair pricing. Trustworthy…read more We will do business with Clay again.

I am absolutely thrilled with my new porch! The craftsmanship and attention to detail are…read moreimpeccable. From the moment I contacted Clay, the process has been smooth and efficient. They took the time to understand my vision and brought it to life beyond my expectations! The quality of the material used for the porch will stand the test of time. The space is so beautiful, I truly can't stop looking at it. Cassie was top notch on pulling together the ideas I had and was extremely patient and wonderful to work with. I can't thank Acadian for all they have done to make space a dream. I look forward to more projects with them. Thank you so much Cassie & Clay, you have my business and will be referring! Nicole

Had a roof siding and some other stuff done. The sales person that I dealt with was let go during…read morethe process. So there was allot of back and forth as to what was promised and what we actually ended up getting. A 3 week job took 6-8 months at one point had a trailer in my front yard for a couple months during holidays thanksgiving and Christmas all the siding off the house. Family came up looked horrible to have family arriving and no siding and a Krumm enclosed trailer in the front yard. There's allot more I asked that my windows and aluminum siding be left at my residence was told no problem. It was all hauled off. Told them I wanted no holes in my roof. They installed a satellite dish that was not hooked up back in the roof. I asked to have the shudders put back in the home. The guys argued everytime I mentioned it. You don't want that. You'll get wasps. Ya I do t want that. My wife does! The mate are cheap mernards crap windows and metal. Windows ordered were wrong size. Corners of the edges of home have gaps in the top. They didn't want to do the facia when they did they threw it up looks like crap. I can keep going. I in no way would recommend this company. I'd say stay away at all costs. When the facia they put up came loose. Took about 3 weeks to a month to have that nailed back up. Bent nail under a shingle the same thing. I highly recommend using any other company.

Krumm Exteriors removed our old cedar deck and replaced it with a completely new deck with a new…read morelook! It's much brighter than the dingy old planks, which were replaced with a composite Trex flooring that matches the shakes on our house. Railings and posts are white, and the crew even added a doggie gate so our dogs can spend time on the deck but cannot go down to back yard. The workmanship was excellent; the crew took pains to do everything correctly. The crew - Ben, Colin and Steve - was fantastic! Extremely good at their jobs and the three of them enjoyed working as a team. They were very nice, we missed having them around when the job was finished! We highly recommend this company and will for sure use them again. Anne Martin, Woodbury MN

Ordered screen system paid 60% down now after four months no response. Phone goes straight to…read morevoicemail.

From the owner: Screen Logic PLUS is a team that sells and installs Minneapolis motorized patio shades, retractable…read morescreen doors, and screen products for your porch, gazebo, pavilion, bar or restaurant.

Quick replies and punctual and professional. Install of a closet door went seamless. Would hire…read moreagain.

Ron is very knowledgeable. Installed a new bathroom subfloor which was badly damaged. Replaced…read moretoilet and tile floor. He does excellent work and goes the extra mile. Showed up when he said and really cared about the details. Very thoughtful.

Doesn't seem to be a real company. Not listed in the Better Business Bureau. Not listed as a MN…read morecontractor. When I called their number it was not answered by Armatage Windows but by Handyman Services. Checked on Nextdoor to see if anyone had heard of them. No one has.

From the owner: Established in 2008, Armatage Windows has grown from a modest family operation into Minneapolis's…read morepremier window installation and replacement specialist. Through unwavering commitment to quality craftsmanship and customer satisfaction, we've transformed over 15,000 homes across the Twin Cities metropolitan area. Our comprehensive service portfolio includes energy-efficient window installations, custom designs, emergency repairs, and seasonal maintenance programs. "Our success stems from treating every home as if it were our own," says Mary Thompson, CEO of Armatage Windows. "We're not just installing windows; we're enhancing homes, improving energy efficiency, and creating lasting relationships with our customers." This philosophy has earned Armatage Windows numerous industry accolades, including the prestigious Minnesota Contractor Excellence Award for three consecutive years. Looking ahead, Armatage Windows is expanding its eco-friendly product line and introducing innovative smart window technology. Our investment in advanced installation techniques and sustainable materials reflects our dedication to environmental responsibility and customer value. With a growing team of certified professionals and a state-of-the-art showroom opening in 2024, we're positioned to remain at the forefront of residential window solutions in the Upper Midwest.