Worked with Luke Hansen, worst experience of my life! Be careful. My agent sent this company out…read morefor a damaged roof. He quickly said the damage was significant, and made the insurance claim sound like a slam dunk. I signed up with Buildtec that day (big mistake for me). State Farm denied the claim and Luke said he would work to get everything resolved. After he said that, Luke and Buildtec ghosted me. After weeks of no communication, Luke finally told me we were waiting on an "acknowledgement" that was not in fact pending with State Farm (I checked). After doing my own research, I told Luke to request a second inspection, which he agreed with me on, but then never acted. Luke then told me we needed to tell State Farm Claims the "magic words." Obviously, he didn't know the "magic words" since again, nothing happened. My sense was that State Farm Claims knew Luke didn't know what he was doing so they made the smart decision to kick it back on Buildtec, knowing that they had no answers. I finally started to receive excuses from Luke once I repeatedly complained to my referring insurance agency. The whole ordeal was embarrassing from a professional level. I'm shocked I never heard from Adam (the owner) to apologize for this mess. That wouldn't fix the mistakes but would have gone a long way in showing that Buildtec cared about its customers. I also had multiple other contractors out to look at my roof. They had a very different opinion than Luke (not to mention his estimate was beyond ridiculous, although I understand the game). The only thing I got out of this was having to politely chuckle at Luke's joke to the claims department when we filed the claim "Hanson spelled the right way [wait for their response], s-o-n." I should have known at that point that he had no idea what he was doing. Don't fall into the trap like I did.

Luke is a want to be used car salesman. He's full of himself. They're crew was efficient but lazy…read more They dropped full bundles of shingles on the roof from shoulder height, causing damage to our ceiling and ceiling lights. If you want a horrible day, hire them.

We got our exterior windows cleaned today and they are absolutely sparkling!…read more I appreciated how the team followed up, since some time passed between when I first asked for a quote and when I booked. They stayed top of mind and that's what ended up making the difference! The team member arrived behind the provided schedule, but wasn't a problem. Their details noted that nobody needed to be home so I was working in the basement, and didn't hear them ring the doorbell. I didn't realize they needed to come in to take the screens off! It appeared the person didn't get my phone number, so poor guy had to wait until I noticed the ring camera notification to be let in. It would be great to have the onsite team member get our contact info. He was quick, efficient and professional - and the windows look amazing! We were long overdue and now are excited to be able to clearly see out. Makes the house feel so clean!

This company has been doing my lights for a few years. Service isn't always great but it is…read moreadequate and Ive had lights for the holidays. They have traditionally been more cost effective than some competitors. This year they started the job and came back with a price hike to finish the job which was nearly a thousand more to do the job. They are no longer cost effective. When I balked at the change of life quote (remember they have been doing it for a few years) they immediately sent me invoices for work to date in email and text and followed it up just days later with a second invoice. I guess billing is more important than customer service. Had they only been as diligent with customer service I might not be writing this

Jordan and his team worked with a group of us in a new development, this is only my review and not…read morethe group. Other then uncertainty on when the work would be done since it was scheduled in spring (very weather dependent) everything else was great. Explanation of materials used and installation process was very good. Color match is spot on and they worked to meet my requirements on where I wanted it run along with downspout locations. Also will be back to do adjustments once landscaping is on. Have recommended to others already.

From the owner: Waterboy Gutters, MN Gutter Installation Company, is an owner-operated local company in the…read moreMinneapolis/St Paul, Twin Cities metro, dedicated to offering a full range of gutter services near your location.

I got my roof replaced late May 2025. These folks were patient listened to me and went the extra…read moremile. Done in 7 hours. Professional and look at all details. Eric Hofer is outstanding. I recommend them everytime I can.

Years ago I hired Roofs R Us to replace my dad's roof and add gutter covers. They did an excellent…read morejob. But the company changed hands since then. So when we needed new roofing, siding, gutters, gutter covers, facia and soffits I obtained several quotes. Erik didn't hesitate to come out to Farmington and quote the project. We had some "slick" salespeople and we had a guy that wouldn't give me a quote (he really didn't like women was my opinion) and would only deal with the insurance company. Erik was professional, honest and not "slick." The price was fair. My test is always the "warm and fuzzies." After a few meetings with Erik, he had my business. Then came the problems. Every color combo for all of the above items had items out of stock, discontinued or something. Erik made a lot of phone calls and several vendor trips. I have no idea how many combos we went through - probably 15 or so. Finally we found a combo that could be put together. YEAH!!!! Erik was patient through all of the "I hate neutrals" moments and several trips of holding colors against the house in different light. Roof install went well and then we had to wait 2 weeks for the siding. The siding installation was completed and they came back and fixed a couple of small items and we were done before Thanksgiving. Erik was around almost daily and even picked up extra FOD on his own. They installed our new lights and Ring cams too. Erik was easily reachable and kept on top of the project and kept me up to date. Very impressed. They were within $7 of the original quote (I think permit fees changed). Very happy and thankful that I selected Erik and Roofs R Us.

Tom and Nancy were exceptional. They listened well, helped us achieve our vision, and were…read morerespectful of our budget and timeframe. We could not be happier with our kitchen, and would recommend them to anyone looking to completely redo or update their kitchen. Give them a call - you will not be disappointed!

From the owner: A refreshed kitchen or bathroom can bring a new level of pleasure and functionality to your home…read more Blue Ribbon Homes specializes in customized designs and fine finishes that will turn your dream into reality.

I reached out for service to my chimney, in Minneapolis. I can't actually speak poorly about the…read moreconstruction work this company provides, because I didn't get that far. I had some odd interactions with the reception staff. I called to schedule an estimate, and as we were setting up a time, she asked me about whether my "husband" would be there. It was really startling (I'm an out lesbian). I chose to handle it with humor, so I laughed and answered, "Hon, I don't have a husband." I got the impression she disliked that. I thought about just canceling the estimate, as I wouldn't want to work with a company that might be unfriendly to LGBTQ customers. But I figured it was just an estimate, and I could see if I got a good vibe from the person who actually arrived. The estimate was scheduled yesterday at 11:30am. I'm not a morning person, and will generally sleep till 10am or later. But my phone rang before 8:30am, which was not ideal! It turned out to be a receptionist from Lindus construction. I said something about the time (and to be fair, probably sounded pretty grumpy), and she basically began arguing, saying that they were open (so I guess I should be on the same timetable?), and that she hadn't specifically been told not to call me before 9am. The reason she was calling was that they wanted to reschedule due to weather, which was fine, but I figured, you know -- this company might be kind of right-wing/ not queer-friendly, and certainly doesn't seem to be sleep friendly, and those are two things I cherish (LGBTQ people, and sleep). So I just canceled. Adding an additional note in response to the reply from Bridget C. First, thanks for reading and for the rapid response! Second, your note did indicate that I had "misconstrued" your receptionist's statement about my imagined "husband". I actually stated facts, and then recognized the possibility that those facts could potentially indicate a lack of LGBTQ friendly consciousness at Lindus Construction. It might be fair to say that I misconstrued something if I had gone from just a mere possibility to a vehement declaration (e.g. saying something like "Clearly, this company hates all LGBTQ people!"). But under the circumstances, my critical feedback seems pretty mild, quite plausible, and doesn't seem to mistake or "misconstrue" what actually occurred. Sorry if it seems like I'm nitpicking, but I think that accuracy in this instance matters. With that said, thanks for talking to your staff about this issue! Third, I agree wholeheartedly that Minnesota culture reflects our experiences of winter! But that's not quite the issue here. The storm you reference happened between Saturday night and Sunday. It was pretty predictable that there would be snow on the roof on the Tuesday after, and snow was also forecast for Tuesday since the weekend. So it certainly would have been fine and possible, if your staff wanted to reschedule a Tuesday 11:30am appointment to just call anytime Monday afternoon, or to call Tuesday morning, but not quite so early (i.e. at 10am or later). The call yesterday morning, before 8:30am, wasn't actually dictated by the weather. One value we do have in Minnesota is that compared to many states, we sometimes put a lot more value on caring for people, for neighbors, for community members. So take my critical feedback in that spirit? Minnesota includes many elders and people with disabilities, and a lot of us need more time in the morning to rest and to take care of our health, our hearts, our sore limbs, our digestive systems, our over-taxed adrenal systems, and to just to allow us to rise gently. So if you were open to changing your business culture (because it is corporate culture, not Minnesota culture that generates the norm that incorrectly assumes everyone should be up at 8am) -- it would be pretty simple, when having your reception staff do intake with new customers, to just ask, "If we need to call you, what hours are you generally available?", and then to take note of and honor the response. Doing so would be a great way to attract more loyalty from some of the many Minnesotans who are aging and disabled, and again, there are plenty of us. Thanks again for the reply, and take care!

Was trying to get additional gutters installed since this company apparently installed gutters on…read moremy house before I had bought it but there was a small section that still needed gutters. The sales rep came out and looked at my house and said he would get back to me. After several days of not hearing back I had to contact them again. The quote was way too high for what I needed done so I gave them my budget to see what they could do, bt then they just ghosted me. In summary, poor value, poor customer service.

i have very good comments to share about carrson's services in cleaning my gutters. he was timely…read morewith the appointment, prepared to work consistently until the job was completed. carrson removed the old screens on 76 feet of gutters, cleaned them completely, then installed the new replacement screens as i requested. his charges were very reasonable and the end result was excellent. he is a humble and friendly young man; it was a very pleasant experience to have carrson clean gutters fully that had not been cleaned in 25+ years! i highly recommend radical rooftops for your roof and gutter cleaning needs! .

From the owner: I operate a local gutter cleaning business that also offers Christmas light services. Our team will…read moreclean your gutters, install your Christmas lights, and safely take them down, ensuring that you can enjoy the holidays without any hassle.