We are highly dissatisfied with Croixside Home Improvements. We DO NOT recommend using them for your kitchen. After the initial estimate with Mike, it has been disappointment after disappointment: -Delays in product orders. -Unreliable timeline (estimated 8-10 weeks resulted in total of 7 months.) -Subpar subcontractors essentially causing our kitchen to be redone twice. -Lack of communication/unprofessional with delayed responses to our concerns throughout the entire process. -Incorrect initial measurements causing reorders. -Reorder color was wrong and owner Mike being dishonest about this. -Did not honor his listed veterans discount. -Purposely vague contract which covered their flaws (we spoke with a lawyer multiple times about our issues that we unfortunately could do nothing about). It took 7 months from contract signing until completion. Seven months! Well the kitchen looks done, the process has been nothing but disheartening. Overall, AVOID THIS COMPANY. read more

We recently had eight windows replaced by Croixside. We live in a nearly 100 year old home, and ironically, it was the windows replaced in (we think) the early 1970s that were the most awful - drafty, poorly insulated and rickety. So we started with those, in our kids' rooms and two bathrooms. We also had one completely new window put in, where there was formerly just a tiny vent window. Mike from Croixside was very thorough and very informative when we had him visit to consult. He did not do an aggressive hard sell as several other companies did, or try to get us to do more than we can afford at this point in time. That alone made us strongly consider Croixside. But he was also helpful with financing information and very helpful in explaining what we could expect for timing, the job itself, and the windows' performance. Our timeline was more than met. Our windows arrived a little early, so we were actually bumped up a bit in the schedule. The installer was very nice, but also very work oriented, and completed the installation in the time we were told to expect. He left the job site very clean, was fine and friendly to our little old dog, and worked quickly and quietly. Some of the windows we were replacing were so awful that even with plastic shrink weatherproofing the draft would just pour in during the winter. It is wonderful to walk into a bathroom in November and not have a chilly draft! One of our kids had such an awful window he would get an occasional scrim of ice on the surface of his water glass overnight! Now his room is toasty. The windows look super appropriate to the house, and blend in incredibly well. They will be easy to clean, all from the inside, which is great as most of them are on the second floor. We will be calling Croixside again when we are ready to do more window replacement, and would recommend them enthusiastically for their good product and good work. read more

We were very pleased with the product, love our new windows! Mike is so pleasant and easy to deal with. Just one complaint, were told 4-6 weeks, it was 12. Now we are having some more work done by them. Have paid half but not getting done as promised, a little disappointed. Will add more upon completion. read more

Croixside installed new windows throughout our house, and wow what a difference it has made. They look amazing and are so much easier to use than the old ones. It's made our house seem brighter and now I don't have to worry about the old (probably) lead paint that was chipping off of the old ones. Mike was easy to work with and I feel that we came to a very reasonable price. The work was completed quickly once the windows arrived and there was very little disruption to my house. Finally, unlike other contractors I've worked with, Croixside did a wonderful job cleaning up after removing the old windows. Very satisfied. read more

Croixside installed 12 windows at my home this winter. Mike was very informative and gave us an incredibly fair price. Financing was easy, and Croixside was quick and efficient with our order and installation. Even in the dead of winter. The installation was very clean and the team was respectful of my home. My windows improved the look of our home significantly! And we have noticed a definite improvement in our need for heating/cooling. Looks great! Would definitely use again and would recommend! read more

Croixside replaced 7 windows on my house and did a great job. We were impressed by the attentiveness of the "windowman John" who did the work. My children were enamored with him, and his patience and kindness to them really impressed me. And the windows look great! We were dissatisfied with our screens, so owner Mike went to bat for us and got those replaced. Aside from looking great and being super easy to clean, open, and lock, we are excited to see what energy savings we will have in the winter! A good company, one that you'd want to work with. read more

Croixside replaced 7 windows, including one that was unique in size and nature, on our 1920's house. They did a great job helping us choose windows that would match the original interior while providing much needed installation and increased security. Mike was fantastic to work with, always upfront and honest with us and made payment plans simple and easy to understand. John did our installation and did a wonderful job, even creating custom trim for us when ours was rotted out. He was very patient with our (very) interested and energetic puppy and got work done quickly and beautifully. After the installation was complete, Mike came back over and made sure we understood all of the (fantastic) functionality of our new windows and played with the puppy. We love the results and are looking forward to a warm winter with our new windows! We plan to do more work with Croixside in the future. It's rare to find a company you feel so comfortable having in your home. They are simply wonderful. read more