Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

Trevor Paine knocked on my door. He was polite,…read moreprofessional, and never pushy. He took the time to explain everything clearly and answered all of my questions with patience and honesty. I never felt rushed or pressured into making a decision. Instead, I felt informed and confident about my options. What really stood out to me was his integrity. Trevor genuinely cares about helping homeowners save money and understand their energy choices, not just about making a sale. That made a huge difference for me because trust is very important when someone comes to your home. Even though I had concerns because of some company reviews I had seen online, working directly with Trevor changed my perspective completely. My experience with him was positive, professional, and stress-free from start to finish. If Trevor knocks on your door, don't hesitate to speak with him. He is honest, knowledgeable, and truly wants to help families make the best decision for their home. Also he has a person for Spanish /español I highly recommend working specifically with Trevor Paine. You can contact him directly at (619) 357-8040 for personalized and trustworthy service. Go Trevor!

So happy with my solar system from LGCY. We have had our system for a little over a year now and…read morehave had no issues, not only that but we have been paying a lot less than we were with Edison. Customer service has been nothing but helpful anytime I've had any questions!

Sam was a pleasure to work with. He educated us instead of selling us on solar. Of all the…read morecompanies I got quotes from, EPC spent the most time explaining. I have referred them to several friends and all happy with their solar systems. I've had our solar system running for almost 2 years and decided to provide a review after worked with Sam and the Green EPC team. Thanks Stacy & team.

I recently had some questions re; my True Up bill. Charlie was very prompt in responding. He…read moreanalyzed my bill, answered my questions, and provided me with several options to consider. I really appreciated the time he took with my concerns. I would definitely recommend this company.

The customer service I've experienced has been extremely disappointing. For the past 10 months,…read moreI've experienced repeated delays- appointment scheduled months out, only to be told at the time of service that another part needs to be ordered, which add several more months of waiting. Because I didn't purchase a performance guarantee package I'm expected to absorb all the cost despite these delays being entirely on the company side. It's clear the company is aware of these issues yet chooses not to address them. I find it unacceptable that they continue to operate this way, charging customers for services they fail to deliver.

We lived in SD (California). The following are the schedules (in 2022) for our Tesla Solar Panels…read more 5/6 ordered 5/15 Got design and request to redesign 6/10 Got updated design 7/19 Roof Assessment 7/26 Schedule to install but need to replace of roof 9/30 Reroof done and re-schedule for installation 10/14 installation done! 10/25 PTO Without the delay for re-design and re-roof, it should be completed within 2 months. During the process, we asked a lot of questions to project advisor. He answered each of my questions in 24 hrs and somethings few hours. The installations were good and professional for our project. It took only 6 days after the installation to get PTO. It was quite efficient. Overall, they did a very good job for our solar system and its cost is almost half of the other competitors. In terms of cost and quality, it would be the one of the best choices for a solar system.

Short Version:…read more Called for leak search, service was not thorough. Guthrie and Sons' technician told me he found a small leak in the coil unit, then told me the coil unit needed to be replaced, and recommended to replace the whole AC unit since my system is old. Turns out there was a major leak in the refrigerant line in the attic, and a small leak in the TXV valve, which were not identified in the original leak search. Another company replaced the TXV valve and the broken refrigerant line for half the price compared to the coil unit replacement suggested by Guthrie and Sons. Detailed Version: My AC stopped pumping cold air when I first turned on the AC unit this year. Turns out the refrigerant was all leaked out. Called Guthrie and Sons for a leak search (cost $527). Technician came out, pumped the lines to 300PSI and said he found a small leak at the coil unit. He told me the coil unit needs to be replaced, and recommended a full AC system upgrade since my system is very old. Luckily, I asked for another quote from West Coast. West Coast technician was unable to locate the leak in the coil unit and noticed the pressure was dropping very quickly and suspected there was a big leak elsewhere. Then the technician took the coil unit back to his shop for diagnostic and found there was a leak in the TXV valve. West Coast technician returned with the coil unit and located the big leak in attic and the technician took care of it and our system is working again. Since Guthrie and Sons technician did not found the real problem of the leak and charged me $500+ for the leak search, I called them and requested a compensation. However, they refused. I believe in second chance, but it is unfortunate that Guthrie and Sons did not try to make things right and admit the failure of their leak detection. Not to mention they tried to sell me a whole unit replacement which would cost a lot more while leaving the real problem unfixed. My recommendation is to avoid Guthrie and Sons, as they are not willing to take up their own mistakes, and try to up sell customers unnecessary products. Since West Coast did a great job, I would recommend West Coast instead.

Other places told us that we needed to buy a new furnace and replace our old one. They said they…read morecouldn't locate a part and therefore need to spend 6-7K on a new furnace. It's a Good thing we let Guthrie and Sons look at our system. Vlad was our technician and he was awesome explaining what the problem was and what needed to be done. He also was able to locate the part that the other company said they couldn't find really easy. Vlad was also respectful putting on shoe covers before entering the house. I'll be loyal to Guthrie and Sons from now on and won't hesitate to refer them. Awesome service and they saved me a lot of money! Thanks to honest technicians like Vlad!

Very honest and fair, and very good at making the repair and knowledgeable about the whole process…read moreand SolarEdge inverter. Great service at a great price. Highly recommended. Lost my solar installer call Alltech Solar to the rescue and for a great price made the repair and solar up and running full strength once again. Will use anytime my solar messes up. Fast

Chase and his Alltech team removed old p.v. system and installed rooftop panisonic panels w…read moremicroinverters in 2020. price was competitive -- best of 3 bids. very clean job, Chase responded to questions promptly, system worked as expected and still working well 6yrs later.

We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

Not sure what's going on with this business, everything seemed great on initial calls. But there…read morewere multiple broken commitments to complete work. I've been strung along for over 4 months waiting on a relatively simple job and nothing has been done. I've gotten more support from the parts manufacture than ZeroHome. I can't do anything since I transferred the maintenance system to ZeroHome which means I'm stuck until I can find a new contractor to complete the work. I can no longer recommend this business.

Knowledgeable and offers to work on what you need. No B/S. Very kind person. Highly recommendread more

I just got my solar installed by Aloha Solar Power, and I am absolutely over the moon with their…read morecustomer service. I have to say, I can be a very particular person; I want things done a certain way, specifically when it comes to aesthetics. I really like things to blend in, so when I saw them installing the mounts, I quickly asked Gilberto if we could paint them to match. Without hesitation, he said, "Of course we can," and got it done immediately. What they did next was truly over the top. The team noticed some parts of my roof needed quick maintenance and, without me even asking, they fixed them! They even painted a roof vent that wasn't related to the solar panels just so everything would match perfectly. Kasha and Gilberto did an amazing job, but their customer service is what has me recommending this company to everyone. Even the owner, Gabe, really impressed me. I am so glad I went with them. Thank you, team--this was hands down the BEST VALUE out there!

Gabe came recommended from another solar company that did not service residential customers (only…read morebusinesses), and was pleasantly surprised at the responsiveness, attention to detail, clear communications and explanations, and above all else professionalism and courtesy. In the sea of many solar companies who are just trying to turn out installs, Gabe took the time to share his experience, knowledge, and advice. This is a rare situation and one that warrants this write-up. Do yourself a favor before booking any solar company, check the reviews. Many negative complaints stem from the lack of follow-up or follow-thru with commitments after the sale. Getting the panels installed isn't the issue. The issue is getting them services afterwards. For the value, Aloha Solar Power is by far, the best choice for my panels.

We recently had our solar installation completed by Jon and his team at Semper Solaris, and we…read morecouldn't be happier with the experience! From start to finish, Jon was friendly, knowledgeable, and courteous. He was incredibly responsive to all of our questions and never made us feel like any concern was too small. What really set Jon apart was his communication throughout the entire process. He kept us informed every step of the way so we always knew what to expect -- no surprises, no uncertainty. That kind of transparency made the whole experience stress-free. The installation itself was done with care and professionalism, and the results speak for themselves. We're truly pleased with the quality of the work. If you're considering solar, I highly recommend reaching out to Jonathan Kibler and the team at Semper Solaris. You'll be in great hands!

I would like to take a moment to recognize and thank Cherice Hess, Corporate Accounts Executive at…read moreSemper Solaris, for her outstanding support and professionalism. She assisted me with troubleshooting my Powerwall issue and was there every step of the way from start to finish. Cherice consistently kept in contact with me, provided clear updates, and made sure that all concerns were fully addressed and resolved. Her communication was excellent, and she demonstrated a strong commitment to customer satisfaction throughout the entire process. It is rare to find someone who truly takes ownership of an issue and follows through until everything is completed properly. Cherice did exactly that. I truly appreciate her dedication, responsiveness, and professionalism. Thank you for the excellent service!