I had a great experience working with Millie Hindes at Watergate Roofing. She was professional,…read moreknowledgeable, straightforward, and took the time to thoroughly review my home inspection report and evaluate the condition of my roof. Millie provided an honest, detailed assessment explaining that the roof was in good condition for its age, with normal wear and tear. She also explained that some of the repairs being requested were not actually necessary based on the roof's age and the building codes in effect when it was originally installed. She even pointed out that making those unnecessary changes could potentially cause more harm than good. I truly appreciated her integrity, expertise, and willingness to provide an unbiased opinion instead of recommending unnecessary work. I highly recommend Emily to anyone looking for a trustworthy and knowledgeable roofing professional. Five stars for sure!

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

Peter was very nice and everything went smoothly and they finished at the end of the day. Peter…read morecame back a few days later and checked the work and the yard for nails. a little more than we wanted to spend but I think it will be a good investment.

They was very friendly and did a great job would give them a perfect 10..Definitely would use them…read moreagain

Great job they did for me. Quick service provided…read more Friendly people Intelligent decisions Easy to negotiate Punctual

Very fast response. I called on Friday regarding a leaky roof and Juan came over to check it out…read morethe same day. Due to the age of the roof and the cost of repairs we agreed a complete new roof and gutters were needed. He provided a written quote with a fair price and asked for 50% down. His crew showed up on Sunday, did the whole roof and came back Monday and finished up with the gutters. Excellent work and cleanup of the job site.

We had Bone Dry out to work on our chimney - tuck pointing, lining the interior, and installing a…read morestainless vent for our water heater. We're an hour away, and I had been trying to get local chimney sweeps and masons to come deal with our house for years. I'd get an estimate, and then no one would follow up. Bone Dry showed up when they said they would, did what they said they would do, were respectful to my house, property, and people, and cleaned up after they left. We had three different crews come through to address each phase of the work, and everyone was professional, friendly, and communicative. There were a couple of small bumps, but they handled them professionally and quickly. I was, all in all, very pleased with their performance. I'm a building professional myself, and very much appreciate what they do. They're good people, and did a very good job for me. Pricing was reasonable '(this stuff is expensive - brace yourself, but these guys don't overcharge) I'd hire them again without a second thought.

Have used them 3 times. Initially for a roof repair after straight line winds caused damage to our…read moreoriginal roof. Followed up a few years later by issues where moisture was entering our house through an access point and causing damage to our ceiling. They took partial blame for the situation and repaired things with partial charges. Most recently after a storm, they checked my roof and determined it was OK, but a rake board had come loose and the sales rep showed me a video verifying the need for repair. I consented. When they came to do the repair, it wound up being a simple 'nail back in place job', which was not what all I thought it would necessarily be. Combined with a single loose piece of siding that was also nailed back into place, I was charged $665 for a 10-15 minute job that required basically no materials. When I shared my concern that I felt the charge was excessive for the work performed, I was basically dismissed and charged the full amount. I realize I signed the contract, I simply didn't think the job warranted the full charge. I appreciate they got on a ladder and did work I wasn't comfortable or knowledgable enough to do, and felt a slightly lesser charge seemed to make sense for what they did. Guess I will look elsewhere for future jobs after the lack of understanding to work with me.

Asked for quote and he was here to assess and provided the quote. A bout a week later they were…read moreputting up our gutters. They put on the exact color, nice tight fit and looks great with our home! Way to go Lock & Ladder for excellent service!

Owner is extremely rude and impolite. If he can't be respectful, it's highly unlikely that he'll…read moretreat your business with respect as well. Given how many positive alternatives are in the area, you should avoid this company at all costs.

Most responsive Contractor I have ever used as a 35plus years homeowner. Great job, on time,…read more always communicating. Wants what is best for you! Cleanup after new roof installation very well done.

Dale was very professional and helpful with the rebooting and gutter repair. His prices were…read moreReasonable and came $10,000 under our budget. Our family will use his services again and will refer friend and family to him

A neighbor noticed that we had a small issue near the ridge vent on our roof. It looked like a few…read moreshingles had come loose or had been 'flipped' and folded over during some of the recent strong winds / storms. I was not looking forward to trying to get someone to do a small repair instead of a large job. After looking around, the reviews for House Mechanics made them seem like a good choice for a quote. Richard was easy to reach, understood what I needed and was able to give me a ballpark price after I sent him a picture of the issue. He arrived when he said he would, did great work, did it for the price he had estimated earlier AND cleaned everything up. I know, that's weird for most experiences like this...right? Highly recommended and now I've got a couple of other projects in mind that I think might be a good fit for him. Thanks!

Richard came out & got the job done. Went a little extra, which was all good…read more Would recommend.

I contracted Indianapolis Roofing for a roof project and paid them over $17,000 upfront. After…read morepayment, the project never moved forward. No materials arrived, no work began, and communication with the company eventually stopped. I did not receive my money back. I later learned through public records that there are multiple civil judgments and legal disputes connected to the operators of this business. Had I known this beforehand, I would have made a different decision. I hope sharing my experience helps others avoid the same situation. Please take the time to research the individuals and the business thoroughly before hiring.

I am sharing my personal experience in hopes it helps other homeowners…read more I hired Indianapolis Roofing / NKY Roofers, operated by Dylan West and Quanesha West, for a roofing project. I paid the company over $17,000 upfront with the expectation that work would begin shortly after. Unfortunately, after the payment was made: No materials were delivered, No work was started, And communication from the company eventually stopped. I did not receive a refund. Because of the significant financial loss, I looked further into the individuals and the business. In publicly available court records, I found multiple civil judgments, pending legal matters, and business-related disputes involving the operators and the company. Based on my direct experience, combined with what I discovered in public records, I personally would not feel comfortable hiring this company again. My goal in sharing this review is simply to help others make informed decisions and to encourage anyone considering this contractor to do a full background check first.