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    Locke & Ladder

    4.0 (4 reviews)
    Closed 8:30 am - 7:30 pm

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    Services - Locke & Ladder

    Skylight installation

    Siding installation

    Siding repair

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    Watergate Roofing

    Watergate Roofing

    4.6
    (17 reviews)

    Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

    Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

    OpenBox Roofing

    OpenBox Roofing

    5.0
    (2 reviews)

    Worked directly with the Owner Tom had a very seamless and transparent experience with Openbox…read morewould recommend to friends and family!

    In August 2023, our neighbor let me and my husband know that some of our shingles were damaged…read more With the roof being original to the house and close to 25 years old, we knew it was time to replace it. After doing some online research about shingles and the different manufacturers, I started contacting roofing companies, and fortunately OpenBox Roofing and Restoration was one of my calls. From my first contact through the completion of the roof installation, they were excellent! I called five companies, and of all of these OpenBox was the most responsive. Niles Hall was the project manager and he arrived the next day. After doing a thorough inspection of our roof, including climbing up to visually inspect it (two-story house), he sat down with us and explained what he found. With OpenBox being an Owens Corning Preferred contractor, he walked us through his recommendations, explained the roof replacement construction with visual illustrations, and left shingle samples. He even recommended a shingle color (Midnight Plum) that we decided to go with, and it looks terrific and neighbors have complimented us. Our lot offered some challenges in that we do not have a driveway, but Niles took ownership of the issues and figured out the logistics to make it work. (Note: The other roofing companies said it would be OUR problem to sort out.) He also took note of the extensive landscaping around our home and explained what his crew would do to prevent or minimize any damage to plants, and steps they would take after the roof was done to clean up any remaining roofing materials. After our meeting, we had a quote in hand before the end of the same day with different pricing options depending on the premium level of the shingles. OpenBox's pricing was very competitive compared to the other bids I received, while offering more. Also, they provided in writing the workmanship and shingle warranties that would be given by OpenBox and Owens Corning. Before committing to a vendor, I asked all of them to send me proof of insurance and bond, but only OpenBox came through. I worked with Megan Hughes who like Niles, stayed in contact with me and answered any questions that popped up. Niles and Megan made the whole process as worry-free as possible. We are very happy with the finished roof. If you are collecting bids for a roof replacement, I highly recommend including OpenBox as one of your calls.

    Locke & Ladder - roofing - Updated August 2026

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