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    Edkar Contractors

    5.0 (2 reviews)
    Closed • 7:00 am - 8:00 pm

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    7 years ago

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    7 years ago

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    People searched for Pool & Hot Tub Service 665 times last month within 25 miles of this business.

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    Exceptional Pool Care - Swimming time with family and friends is a fun way to stay active.

    Exceptional Pool Care

    (5 reviews)

    Kingwood

    Hello I have used…read moreJavier and Jordan for several years. They are reliable and good . and the price is right. we use the on a weekly basis. Minor or Major repairs are no problem for Javier. if you need Good/Reliable Pool care..... call Exceptional Pool Care

    I'll start out by saying I signed up with this company when the owner was still an AHS contractor…read moreand just starting out. The issue here is he has grown and a few things have fell short but we have been overlooking them until recently. He has hired "helpers" to clean the pools in most areas, I haven't seen him come out in months in return we have been receiving subpar cleanings, I have had to recently call them back out because his helper didn't get the air out of my system when he left and it continued to gurgle for over 24 hours! I will attach an email where his company sent out, our AGREED price was always $185.00 period! I noticed these last 2 months I'm paying over $200 now, he says well we sent an email out but NOWHERE in this email states he is starting to raise the price due to this new payment method, he knew what he was doing and snuck in this on the customers without their knowledge, I would have cancelled when they first changed if this would have been in the email. He was very DECEIVING by doing this. After a year of service he sends this message out, Good Afternoon Just heads up. We are making changes to the monthly pool service. Going forward the monthly pool service will based of a 4 week pool maintenance visit. For example this month had 5 visits and we are not charging for that 5th visits. 2/1, 2/8, 2/15, 2/22, 2/29 Oh so now you are charging per 4 weeks now moving forward, not monthly. SHADY! I called Javier and explained my issue with him, and his clerk says he's adamant about the extra charge. No problem, I don't have to hire you my pool is very easy to maintain and I have options. If you weren't SHADY and trying to sneak more money out of me in the first place I wouldn't have cancelled. I would AVOID this company, for over $200/month you can get someone that isn't a helper cleaning your pool!

    Spas Unlimited - Houston - Caldera Cantabria

    Spas Unlimited - Houston

    (34 reviews)

    $$

    The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

    I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

    Edkar Contractors - poolservice - Updated October 2026

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