Was losing water in the pool. Asked for leak detection service on the pool plumbing. The boss came…read moreout, saw a leak at the skimmer and suggested fixing that rather than running all the system tests for half the quoted price. Will (and did) call them out again months later when the waterfall pipes were leaking.

These men are amazing and found my pool leak that many could not find they are so good and kind…read moreand they did the repair I can't say enough about how happy I am with this fabulous Company JC's Leak Detection

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

We love how our new saltwater pool looks and feels! Thank you Ron for your wonderful work! We're…read morelooking forward to installing the chiller next!

Mr. Davis helped us to build out our pool and it was a great experience... reasonably priced and…read morevery communicative from start to finish and even beyond, I'd recommend Ron and his team if you are looking for a new pool of to repair / renovate your current pool.

Outstanding service overall ! He was easy to reach and we had no issues in any of the process.read more

David is a truly humble and trustworthy gentleman. He goes above and beyond to make sure you not…read moreonly ARE taken care of, but also that you FEEL taken care of. He's great at what he does, and he sets a standard all companies should climb to.

I'm glad to have found Hi Tech Spa. We have a spa on a deck (not in ground). Not all companies will…read moreservice this kind of spa. He knows what he is doing. He is punctual and courteous.

I have been using Chuck with Hi tech for 3 years. He has been on time and given me the best service…read moreand solutions the entire time. I would recommend him to anyone needing spa service. He has never tried to up sell me. He has given me solutions that has saved me money and always been professional in everything he does. Owning a spa is much like a owning a boat. It seems like they always need something and this is not my first hot tub. He has always had fair prices and is knowledgeable. I can't believe someone would give him a 1 star rating. I rarely give five stars but this company deserves it. Thank you Chuck.

This project has been a nightmare, poor workmanship, a constant flow of non English speaking…read moreillegal workers entering our property when they were not scheduled. The deck had to be refinished 4 times and every time they created more problems to fix, they even painted my shrubs that were planted weeks after the deck was repainted the correct color. The owner is always trying to cheat a Jack up the bill. This project started in October and we still have a broken deck seam in Mid-July. Today we were informed that the wiring used for the heater and pump are not to code and need to be replaced immediately plus the conduit is not to code either, even the chlorine dispenser was installed cross threaded. Do not trust these people. We

My oh my! THE WORST CUSTOMER SERVICE AND UNETHICAL COMPANY (buyer beware)! Wise Pool installed…read morethe pool at my house (way before I moved in around 2012). I had a question about their hot tub installation. Here's what their answer was on the phone: "Your pool is no longer warrantied, we will not be able to answer any questions." I tried to explain I was willing to pay for the information, albeit a service call. He cut me off and stated "We no longer 'service' our pools." "We only do new installs." I had an emergency. It was their install. It was their design. He hung up on me after stating "good luck." Wow! He could care less about their former customers. Btw, some woman in the background stated "get his number." He did not, but surely he had caller I.D. His attitude was EFF OFF! What an asshole.

Professional, efficient, and reasonably priced.. I had the front and sides of my home pressure…read morewashed, along with my driveway and it looks great... 5 stars..

Sebastian started out very good. I treated him like part of the family. I even referred him to…read morepeople on next door. I paid him $120 monthly on the 10th as stated. He even asked me to pay one time before my due date and I did. All of the sudden his services started to decline. I was originally scheduled for Thursdays. I found myself always contacting him asking what day. He would say he came. No chlorine tabs in the pool, but he came. Wow!! What he didn't realize, I have a camera in my bedroom window, even though he could not see it. The icing on the cake was I told him my daughter was having her sweet 16 birthday party on Saturday 9/11 and he said he would be there on that Thursday. He lied. I can't continue to be lied to. As of this moment he owes me a refund for 2 weeks he did not show up. He has yet to call me, even to say he's sorry. Please beware...