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    Exceptional Pool Care

    4.2 (5 reviews)
    Open 9:00 am - 7:00 pm

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    Services - Exceptional Pool Care

    Pool chemical testing and balancing

    Pool draining

    Exceptional Pool Care Photos

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    Recommended Reviews - Exceptional Pool Care

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    11 months ago

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    2 years ago

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    4 years ago

    This is the best pool company: always professional, prompt, and thorough. My pool always looks clean and ready for enjoyment.

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    4 years ago

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    9 years ago

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    Spas Unlimited - Houston - Caldera Cantabria

    Spas Unlimited - Houston

    (34 reviews)

    $$

    The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

    I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

    Wise Pool Company

    Wise Pool Company

    (3 reviews)

    This project has been a nightmare, poor workmanship, a constant flow of non English speaking…read moreillegal workers entering our property when they were not scheduled. The deck had to be refinished 4 times and every time they created more problems to fix, they even painted my shrubs that were planted weeks after the deck was repainted the correct color. The owner is always trying to cheat a Jack up the bill. This project started in October and we still have a broken deck seam in Mid-July. Today we were informed that the wiring used for the heater and pump are not to code and need to be replaced immediately plus the conduit is not to code either, even the chlorine dispenser was installed cross threaded. Do not trust these people. We

    My oh my! THE WORST CUSTOMER SERVICE AND UNETHICAL COMPANY (buyer beware)! Wise Pool installed…read morethe pool at my house (way before I moved in around 2012). I had a question about their hot tub installation. Here's what their answer was on the phone: "Your pool is no longer warrantied, we will not be able to answer any questions." I tried to explain I was willing to pay for the information, albeit a service call. He cut me off and stated "We no longer 'service' our pools." "We only do new installs." I had an emergency. It was their install. It was their design. He hung up on me after stating "good luck." Wow! He could care less about their former customers. Btw, some woman in the background stated "get his number." He did not, but surely he had caller I.D. His attitude was EFF OFF! What an asshole.

    Exceptional Pool Care - poolservice - Updated September 2026

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