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    Waterwavespools

    3.5 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Waterwavespools

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    6 More Services

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Waterwavespools Photos

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    5 years ago

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    5 years ago

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    GM Outdoor Living, Pool & Spa - Custom Pool & Spa

    GM Outdoor Living, Pool & Spa

    (7 reviews)

    UPDATE AND ANSWERING THE OWNER'S REPLY:…read more The tech in question was in the 11000 block of Cypresswood @ Lakewood Forest Drive. The day was Sunday February 23rd 12:13pm to 12:20pm when the reckless and dangerous behavior happened. We couldn't get a good look at the tech but his skin color was very light and we only saw a small portion of his left side of the face; he then rolled up his very dark window and was speeding around and around trying to lose us when he realized we were trying to get info and a good look at his face. That's all we have for you. Whoever was on the call or lives in the area is the culprit - look at our posted photos, you can see the TICL#1278 and there's damage around the wheel well. FOR THE REST OF THE PUBLIC, HERE IS MY ORIGINAL REVIEW OF WHAT HAPPENED: My wife and I were just leaving church today to have lunch at a restaurant around the corner from where a very unpleasant, unprofessional and dangerous act happened with one their service techs at the corner of Cypresswood @ Lakewood Forest (see photo). The speed limit is 30 mph and there was a lot of vehicles on Cypresswood but everyone was courteous and safe while navigating the streets that had cars parked on the curb, blocking the right lanes. All drivers were fine except this guy who works for this company, as the left lane's traffic was merging one at a time, this company's tech raced approximately 60-70 mph to beat the merge and swerved right in front of us barely missing our vehicle and the parked car by mere inches. I had to brake hard and I naturally laid on the horn - he brake checked us, causing us to have brake hard again, then opened the side window to stick his middle finger out and scream at us. He almost hit a young lady who was trying to walk around that parked car and caused a wreck by being impatient and he had the audacity to yell and make obscene gestures at us?!?! The tech then drove in circles doing about 5 high speed u-turns when he realized we were taking photos and video of his his bad behavior and then eventually left the neighborhood at 70+ mph when he realized we wanted to get a photo of his face. C'mon guys......you need to do better and not hire horrible acting people like that guy who caused all of this - to any potential customers of this company, do you want to trust your property to these guys or even let them near your family? I wouldn't and neither should you.

    We had GM outdoor living install a putting green and some landscaping surrounding it back in…read moreFebruary. They installed three pine trees right before a massive freeze. I was concerned that the trees would not make it, and I was assured that they were under warranty. My impression is that the company was desperate for money and needed to get it done that day. One of the trees is completely dead and I've been asking for 60 days or longer for them to replace the tree. It looks terrible. Not to mention the putting green is not even it it's all wrinkled. We reported this to our general contractor multiple times and GM outdoor living refuses to do anything about it. We're so discouraged about the whole situation. We don't even bother using the putting green, it's a mess. I do not recommend this company as their customer service absolutely sucks and so does their workmanship.

    Waterwavespools - poolcleaners - Updated May 2026

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