This has to be the worst edible arrangements location. Two times family members placed orders for me through this location and the first time I never even got the order. They claimed they came to my house (they did) but they never knocked. They only placed a card on my door saying they stopped by. Never got the order redelivered. They claimed they would come the next day and they didn't show up. My husband who was out of town was rightfully upset so he requested a refund after 3 days online and that was a hassle. The second time was a order from my sister for my bday a few days ago. They came, knocked, was gone by the time I opened the door. No card no nothing left. Then the driver said on the order my sister put the wrong address. Then a hour later I get a text saying they tried to deliver and to call the store. I call the store and the very unfriendly rep stated the driver was done for the day and would try the next day. I verified my address was indeed correct, and I requested the driver call me when on the way so I can be downstairs to get to the door faster and she said she noted it. Now the next day has come still nothing. I call the store again and once again was greeted with attitude. I was told the order was in route and she will tell the driver to call me. 5pm has come and gone and still nothing. No call, no order.... Then my very upset sister said she would call the next day to ask for a refund. Then about 6:10 pm I get a knock on the door and this driver could of practically threw the order at me and rushed off. Now.... I took one good look at this order I called my sister and told her I hope she ask for a partial refund bc this order was SLOPPY. The chocolate was smeared all over the plastic covering, the strawberries were sweating bad, the pineapple looked old. So disappointed. The first order was a get well order from being in the hospital (the one that never got delivered), and the second order was a birthday order. Never again. Stay clear of this location. The staff lacks basic customer service skills, the drivers do not deliver like they are suppose to and just overall this location needs to get it together
-Let's see if they have this review deleted like the other negative reviews smh read more