I ordered a delivery on Saturday to be delivered on Mother's Day which was not fulllfulled. I called several times on multiple days no answer. Finally someone picked up Monday morning but was told that the manager would call back and never did. I was not granted a refund or store credit and now I see they put the order as delivered. Horrible business!!!!!! read more

I placed my order online for an assortment with same day pickup. I selected my time slot for pick-up. Once my order was placed, I called the store front. To make sure that it would be available on time. I was so that it would be. Once I arrive at the store, I noticed someone delivering fruit. I had to wait 30 minutes after my scheduled pick up time because apparently, I was then informed that they had no fruit and had to wait for a delivery. I was very frustrated that I wasn't informed that information on the phone because I would have cancelled my order if that was the case. These people are young immature, unprofessional unlock communication skills. It's impolite to play with people's time! read more

I got my 2 co-teachers to pitch in for a small arrangement to gift to one of our Directors who's expecting. Our selection was twofold: Thanking her for being such an incredibly supportive and awesome boss PLUS Congratulating her on her pregnancy. We could've gone for a regular flower arrangement from anywhere in Throggs Neck, but decided on Edible located on Williambridge Rd in the Pelham Pkwy area of The Bronx. Placing my order online was more practical than in-person. Before my students started school one day, I took the opportunity to plug in my basic+card info and ordered. A Friday delivery confirmation received on my end- except, I didn't include a time slot and knew I was f*cked because the arrangement needed to be delivered before school got out. Frantically spoke to Vincent(?) late morning and explained to her I may have missed the 'Delivery Time' option on the website. "Lemme see what I can do....I can put the delivery for 2:30 arrival"- was all she said. My boss received her dozen Chocolate (some like in a red+Chocolate) covered Strawberries wayyy BEFORE the said time. Thank YOU! Not only did my boss love her arrangement but she enjoyed the fresh taste of the chocolate covered strawberries! read more

Edible Arrangements - Pops Of Chocolate: (Gifted My Boss 'It's A Girl' Chocolate Covered Strawberries) - Gift Shops Near Me - Bronx, New York

Made an order through the phone today, cause I was struggling doing it online. The girl over the phone that helped me, was super helpful and she was able to get it delivered on time!! read more

I prepped myself by reading most of the reviews to see what I might be in for pro-wise and con-wise. I called ahead to get details on what's offered and for their hours. The young lady who answered the phone was very polite and advised that I can order on line and have it delivered or come into the store. I chose to go into the store. I arrived at the store five days before my item was needed and the young lady at the counter was very informative as she answered all my concerns. I explicitly expressed that I 'do not' want any unripened fruit in my order as all items should be fresh and edible as the name implies. On the day of pick up, I received a phone call from a very nice gentleman who explained one particular fruit wasn't ripe enough and he didn't want to include it. He then gave me three different options to choose from. Long story short, my Edible Arrangement was ready at the exact time they said it would be and included the succulent juicy fruit I asked for. All in all it turned out to be a huge hit. TIP: To lessen the possibility of disappointments order in house and pick up the item yourself, if you can. read more

Edible Arrangements - Gift Shops Near Me - Bronx, New York

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I ordered an arrangement on line early in the am, for 4:30 pick up. Got there at 4:30. This had to be the most un organized outfit I have seen. People were wtg an hour, who came back 2 times. Finally my turn, the girl who seemed very overwhelmed, she said another 30 mins. I had already been waiting almost 30 mins. I then asked a guy how to get my money refunded, because I couldn't wait any longer. He said they are wrapping it up. He said not sure why she said that. read more

I was receiving a surprise bouquet apparently didn't know the driver called 2 hours before delivery saying it would be delivered 9:30am/10am ..... to not even deliver on time and ruined a surprise read more

The staff at this establishment was super nice and knowledgeable about what I wanted Place was well kept. I would recommend this place to anyone. read more

Got a Birthday Arrangement for my mom & she loved it! Couldnt make it to see her but this did the job Thanks to the driver Jose because when he got to her Job she wasn't there anymore but it was so nice of him to offer right away to bring the arrangement to her house the good thing it wasn't that far from each other. Thank You Jose!! I really appreciated!! If Jose goes to you give him tip for me cause i wasnt there to do it read more

Edible Arrangements - Got a Birthday Arrangement for my mom & she loved it! Couldnt make it to see her but this did the job - Gift Shops Near Me - Bronx, New York

Worst experience . I ordered a 75 dollar basket and ordered it early in the am . The purpose was to get it delivered before I got home. I wanted to surprise someone before I got there . I get out at 5 and when I tell you I'm walking in before the package . What was the purpose of getting it delivered ?!?! And paying that fee ? I called throughout the day for updates and all I kept getting I had was a runaround . Just buy your own fruit and dip them save your money lesson learned . read more

I just ordered the unicorn strawberries yesterday to arrive in Brooklyn today. I received an email saying it was delivered so I deleted the email. Can't track it. But when I call my nearest store no one answers. I'm so upset that the delivery was $24.95 for $34.99 chocolate strawberries that never arrived. I'm so disappointed!! Patricia Gill read more

I will NEVER order from this store again!!! I had placed an order for a treat platter days in advance to be delivered on 5/9, as a gift to my mom....The platter was never delivered on 5/9 and when I contact the store this morning to inquire about the order, they confirmed it was never delivered and wasn't sure why????....the item finally arrived late in the afternoon today, and looking at the platter which is very small... definitely not worth $80...I wouldn't recommend this store for delivery especially on special occasions...to be honest, if I didn't call the store this morning they wouldn't have remembered my order, this is unacceptable and poor customer service. read more

Edible Arrangements - strawberries, bananas, and chocolate covered strawberries - Gift Shops Near Me - Bronx, New York

Delivery person was to lazy to deliver a box of chocolate to hospital office. They called my girlfriend and had her come downstair to pick up Valentine's Day chocolate box. SMH Edible Arrangement, never answer their phone calls. Chocolate box was good tho. read more

while in the bronx in morris park i went to edible arrangements to order a fruit basket for my slacker female worker and to be honest i munched on more fruit pieces then all my slackers combined . i ordered in person as i was able to order the exact basket on the site and it was freshly delivered 3 hours later. if you are not big into the crafty fruit stuff you can order chocolate goodies, cookies , etc. i also ordered a dozen caramel dipped strawberries which came in a shining artsy box and my lord these folks showed more energy in 5 minutes of eating then in 8 hours of work. will cost more then a cheap bland box of whitmans samplers but its worth it for some tasty sweet edible gift . read more

I had planned a surprise for my wife on a special birthday. This establishment went beyond anything that I have ever expected. The arrangement was delivered as promised, but because of the fact that I had asked them to go the extra mile on it, the owner, Jose came back to the house the following day with a box of chocolate covered strawberries to ask us about his service and if everything had been done to the tee! I myself am a businessman where service is at the heart of everything we do, and I so appreciated Jose showing us how much he really cared. Please know that this establishment will go the distance as they stand behind all their services! Shania took care of everything from the phone order to the last minute detail. You guys are the best! read more

I enjoy receiving gift from edible arrangements and sending them as well. Beautiful and nothing goes to waste.

Great service and friendly environment. The service is pleasant and friendly. Awesome edibles and quick service. Awesomeness

Will never order from this location again. Granted I ordered a bouquet for Mother's Day and they warn you about delivery times, but calling me at 11pm to say your on your way is unacceptable! My mother was tucked in her bed in her 10th dream by then. I called the location all day and either got a busy signal or on hold for 45 minutes with no answer. If you know you are going to deliver that late a call should have been made earlier to notify me. I was given the option to redeliver the next day, but i wanted to come in to give them a piece of my mind. Long story short, couldnt make it there but couldnt get in contacy with them to deliver because again no one answered the phone. My mother had to go get her own bouquet. She was happy nonetheless but when she shared her fruit the melons w er e hard and not sweet at all. I hold this company to the highest regard when it comes to freshness and quality of their fruit but I was extremely let down. I would not spend 100 plus dollars if i wasnt positive that each piece of fruit would taste like heaven. Again im extremely let down. Only reason they got one star is because i have to give a star and they also refunded me $15. read more

They followed every instruction I gave and the fruit came out delicious.. According to my Mom haha. Great job. Currently placing an order for my Boyfriends Mom :) read more

Just received my order from this location. So disappointed. The fruit is all over the bag as if driver was racing and item banged from side to side. Charged me $8.00 for covering 3 strawberrys with chocolate. Will never purchase any edible arrangements again. This store is an embarrassment to this company. Be warned! I should have checked the reviews. read more

I'm on the phone HOLDING for this very establishment. This location ought to try harder to avoid the name change of INedible arrangements! My daughter who got her first job working in a hospital took her hard earned money (HARD EARNED I TELL YOU) to buy a Mother's Day bouquet for me. The arrangement was composed of grapes, pineapples, and strawberries. These nasty people chose to dip rotting strawberries in chocolate and present the others naked. The naked fruit also seemed tainted but you could squint and nibble. They were NOT high grade fruit as one might expect from a business whose singular purpose is fruit arrangements! Almost done and I'm still holding (15:15 mins). So perhaps Lauren won't be gettin a refund this time around, but maybe she'll learn some valuable lessons: 1) use Yelp; 2) if Yelpers are on twi ends of the spectrum (all 1s and 5s) chances are good that the 5s are fake! I'm thankful that my kid wanted to bring me something joyful on Mother's Day, something I could share with our family, but I'm totally pissed that these people saw a "sweet young thing" and took advantage! I'm writing the company then going to an "urban" farmers market...good day! P.S. still no answer... They answered after 24 minutes with an apology explaining that their printer "hard" broke in the back (I know not what the hell that means). He offered a replacement which would I could pick up within the hour. Why would I trust them to prepare something going into my mouth? On my feet, maybe, but not in my mouth for goodness sake. I flat out told him I'd prefer he refund her money. A refund could only be offered by someone else who would be there on Monday. I get it, but I thought about inedible arrangements already for almost a week...poof be gone! Still writing that Corp letter tho... read more

I placed an order on the 12th to be delivered on the 13th for a birthday. Today is the 14th and it hasn't been delivered. I called the store all day on the 13th and no one answered. Finally, they answered today only to tell me that they don't know whether my order was delivered or what happened and they're not willing to check because they're too busy. Avoid this store at all costs if you don't want waste your money and end up with a headache. read more

I placed an order Thursday night for delivery today and I'm still waiting. Called twice and the girl on the phone told me its what the drivers pick up for their route. I asked so who route goes approximately 6 blocks straight down from where you guys are located???? Definitely ruining my surprise, bc they will be leaving the house shortly. Now imma have to fight abt a refund. Ridiculous! read more

The Edible arrangements on Williamsbridge Rd, Bx has very nice & polite staff. Although there was a slight error with my order, my daughter was still pleased with her arrangement. My order was ready on time as well. read more

Had a pleasant experience at this location! Very excellent customer service. Maria paid attention to my concerns and needs and answered all of my questions. Best part of all the arrangements were beautiful and delicious! read more

Love this place! Great service every time. Fruit cups made fresh for you (if you're willing to wait a short time. Trust me it's worth it!). And they have happy hour BOGO. What more do you need?? read more

Think twice before ordering from this location. I ordered an arrangement for next day delivery (10 minutes walk from the location). I expected that since it was being sent to a business on Friday, that it would arrive at a reasonable time. At 3:30pm the arrangement had not arrived. It seems that their policy is to make deliveries to businesses sometime before 5pm. I now know that 4:59 is acceptable as "before" 5 pm. Needless to say, not everyone in the lab is still there at 4:59 on a Friday. If you have no other choice of locations, make sure that you give absolutely explicit instructions for required delivery time. Otherwise, your gift could be ripening over the weekend. read more

Just tried the strawberry pineapple banana smoothie, it was amazing, costumer service is great.

Love it fruits are always fresh!!!! Have great discounts from 3 to 5 Mondays thru Fridays buy one get one free selected items

First, I would like to say how beautiful my arrangement came when delivered. The driver was extremely sweet! The fruits were so good, everyone enjoyed them. Great staff. I will be ordering again from them very soon! Thank you for my wonderful experience. I highly recommend. read more

I bought a fruit arrangement for my friend and the fruit was very fresh and deliciious. The prices can get a little high depending on what kind of arrangement you want, if you want the fruit dipped in chocolate, what size, add-ons like balloons and teddy bears...it all adds up people. But you get what you are paying for. I would definitely order from them again, and when you place your order over the phone they are very friendly and helpful. 5 stars for edible arrangements! read more

I absolutely love this edible arrangements, the workers here are kind, sweet, and patient. There is only two locations I go to, 2021 Williamsbridge is one of them! Love it here read more

Shania representative was very friendly and helpful. Love edible arrangements my favorite site 2021 Williamsbridge road

Love this edible Arrangements, always having the perfect gifts and arrangements. You guys should definitely check this place out

People are helpful and kind best place to go to in nyc i enjoy the fruits my kids love to go there all the time

Deeeicious!!! Fresh fruit and tasty chocolate! Courteous and very helpful service in the store!!

For me, customer service is everything! This facility represents just that. I had an awesome experience. The workers in this facility are so welcoming and eager to help out. I would recommend this spot. read more

Placing the order online was super easy. It was ready ahead of scheduled time which made picking up a breeze. Staff was also friendly. Didn't know the store was so close by. Will definitely use them again. read more

Samantha processed my order quickly, hope it will be delivered by the requested time!

Very nice and clean establishment. With excellent customer service. They do not rush you at all, and my order was ready at the time they said it would be. They help you out to make the right pick and they do not rush you. read more