I really wanted to support a local business for a family member's birthday, so I placed an order and paid extra to have the flowers delivered on Sunday, August 23. The order was confirmed, but I never received any communication about the arrangement, its status, or an estimated delivery time. I called several times throughout the day during the business's posted hours of 10 AM-3 PM, and no one answered. I also never received a call, message, or any type of follow-up. I spent a significant amount of money on the flowers and delivery fees, so I expected at minimum some communication regarding my order. It's extremely unfortunate to spend that much money with a local business and be left completely in the dark. I understand that things can happen, but the lack of communication and inability to reach anyone is very disappointing. I sincerely hope the business can improve its customer service and communication moving forward. read more

Purchased flowers for a friend's birthday here yesterday and they are absolutely gorgeous!!!! So so beautiful and just so much more than I even expected! I ordered online for pickup and received an email that they received the order and then they called me to let me know when the bouquet was ready. Just a wonderful experience and cannot wait to go there to get flowers again!! Definitely recommend them!!!! read more

My flowers looked old and it was way overpriced in my opinion. I paid $66 for a small bouquet

Karl is fantastic! The flowers came out beautiful and he was extremely kind to me. Despite the misfortunate event that happened next door he was still able to create a beautiful arrangement and deliver at a timely manner! 10000000% recommend! read more

Ava's Rainflorist - Heavens Gate (Premium) - Florists Near Me - Bronx, New York

As far as I'm concerned this Florist shop is Pelham Bays Area Premier Florist. Not once have I been disappointed with he arrangements they produce, F Pellerano / Pelham Bay Area Resident read more

The flower selection is beautiful and they always package and decorate the flowers so beautifully they are very considerate and nice to the needs of the customer. read more

Thank you Ava's for making my best friend's birthday flower delivery so special! I loved that online ordering was easy and straightforward. I picked the BubbleGum Bliss bouquet in a deluxe size and was initially nervous with how it would show up in real life - sometimes they end up being really small. I can confidently say that Ava's delivered on exactly what I ordered and size-wise was very fair and worth the price. Flowers did differ slightly from what was pictured, but I trusted that they would use the best of what they had fresh and available. They even added some butterfly and ribbon accents that I totally wasn't expecting but turned out great. My friend loved them! The card message was also printed beautifully without any errors and the delivery was prompt - a bit early in fact which was great. All in all - online ordering was quick and easy. Prices are very fair and quality of flowers was great. For anyone that may freak out when the combination of flowers isn't exactly what's pictured in the online photo, know that the substitutions made are equal and still representative of the theme you selected. read more

Ava's Rainflorist - Bubble Gum Bliss Deluxe Bouquet - Florists Near Me - Bronx, New York

Ava's has been such a reassuring reminder to support small and local businesses! In the past few months, I've needed to place floral arrangement orders for 2 funerals and 1 new mother and Karl came to the rescue for all my last minute needs. He is personable, professional, hardworking and trustworthy- all characteristics I admire in a business owner. He updated me with photos and truly appreciated a returning customer. I highly recommend Ava's for arrangements for big occasions or just a heartwarming gift for a friend or loved one! read more

Ava's Rainflorist - Florists Near Me - Bronx, New York

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I needed an arrangement for a friend's birthday and the owner, Carl, hooked it up! There was a pre-made arrangement available but I wanted more Lillies in there and Carl did just that. He even added Peonies and a peacock feather that my lady friend really loved. Highly recommend! read more

Second time I order from here and their CUSTOMER SERVICE is amazing! From the OWNER to the ASSISTANT BELLA. They are completely amazing. I'll continue coming here. Thank you Guys. read more

Karl and his staff created the most stunning centerpiece for my mother's very special birthday dinner. Exquisite! read more

Ava's Rainflorist - Florists Near Me - Bronx, New York

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Karl is truly a gem. He is very sensitive, compassionate, knowledgeable, and kind. My family is having to deal with the unexpected and tragic death of a close relative, and his warm words and special attention to detail truly made us feel a bit better. We have become lifelong customers and I will tell everyone who has flower needs to come here. read more

We are AirBnb hosts on City Island and a guest asked us to recommend a local florist to surprise his gf for her birthday. They ordered the flowers and they arrived on time and were just spectacular. Our guests were very pleased and were grateful we made such a good recommendation. Excellent value for the price. We will recommend them again and will order from them in the future. read more

Ava's Rainflorist - Beautiful birthday bouquet! - Florists Near Me - Bronx, New York

I was wrong, the piece had about 15 roses still anything but premium.

Carl (Karl?) hooked up an absolutely beautiful bouquet last minute for me and I love it. The peacock feathers were everything! Nice touch with the dog house card lol The apartment smells amazing I live by the 2 florists on Tremont but the most impressive bouquets have always been from Ava's. read more

Great Bronx Florist! I would highly recommend Ava's Rainforest. We used them today for a funeral arraignment when the florist ion Tremont that we have used for years was unable to accommodate our request. Not only were they very pleasant and helpful on the phone the arrangement was truly beautiful. Added bonus - we received a text message including a heartfelt condolence message that included a photo of arraignment!! read more

I absolutely recommend Ava's to anyone! I ordered two flower arrangements, one for my dad and the other for my best friend. Each arrangement was beautifully and carefully made and each person LOVED them. I also really want to call out the outstanding customer service. My best friend was not home and they called her to schedule a delivery. I mean, how awesome. Honestly shop local and shop Ava's! read more

Ava's Rainflorist - Florists Near Me - Bronx, New York

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With just two hours to go before the first viewing, I learned of the passing of a co-worker's relative. We needed to get flowers there and going through the funeral home's online flower ordering service wouldn't have gotten them there in time for the first viewing, only the second. I did a quick map search and found Ava's Rainflorist was closest to the funeral home. Fingers crossed, I made the call. Karl answered, pleasantly, like he was happy to hear from me (sadly, a rarity in businesses these days, to sound pleased for the opportunity to get to assist someone). He took my number and actually called me back when he said he would, in a few minutes. He assured me he'd get the arrangement made, didn't charge me delivery since the funeral home was just up the block, and even texted me a picture of the flowers. ALL WITHIN 30 MINUTES. For any naysayers, I don't take this to mean for one second that they aren't busy, but rather that they know what it takes to provide excellent customer service and to guarantee future clients. Which I certainly will be. Thank you! read more

We had been shopping around for florist for my moms leap year bday party and immediately when we stepped foot in Karls shop we felt the connection. We called and he waited for us to arrive even though it was after he closed. He went above and beyond to make the perfect arrangement for us. My sister has a good eye and Karl met all of her "demands" and made sure she liked what she saw. I went back and did a video with my sister to show her the sample and Karl was still able to meet her needs virtually! We always stayed in touch and he really put an extra touch to our display. Everyone absolutely loved the flowers. We only ordered 7 displays and yet Karl made us feel like the only customer. We felt special and I appreciated that he valued the importance of my mom to us. Let me add the party was in The Bronx, but my family is from Queens and I live in Harlem. I will always go back to Karl for all of my floral needs, he is now family to us. The lighting on our displays doesn't do it justice. read more

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If you want flowers, go anywhere else. Not thrilled with how my order was treated. Story: It's my mother's birthday, so I bought a bouquet of flowers from these folks online. I was given the purchase order confirmation, but no confirmation tracking. Then the day of, there were never any updates or emails to confirm the order was going out. I called twice, one in the morning to get things moving. I was told that it would be going out in the afternoon. Then I called back at 5:50 pm and was told still waiting for their delivery truck to come back. The excuse, we are backlogged. So I asked for a confirmation to know where my order is and no one knew where. This place has no patience for anyone on the phone, the answer is they are always busy with too many deliveries and too much traffic. Manager called me back and apologized, but nothing changed. The order was there easy past the timeline. On a positive note, the flowers were beautiful.... read more

A beautiful boquete was made by this amazing place! The owner is caring and wants his costumers happy. He promised a beautiful buquette for my friend'a birthday and so he did! Would absolutely reccommend! read more

I ordered Flowers Wednesday morning for a one day wake on Friday afternoon. I was promised a delivery before 2pm and they arrived several hours late. In addition the Banner I paid an additional $10 for never accompanied the arrangement. And so much for "FREE" delivery when they sneak a hidden $25.00 Service Fee onto your bill. Don't waste your time and money with Ava's Flowers. read more

Just have to say this is the best florist I have ever been to. Quick, friendly, professional and know how to put an arrangement together for any occasion. Definitely won't be going to any other location. read more

Ava's Rainflorist - Florists Near Me - Bronx, New York

In addition to my last post, I found out they lied about delivery time. They told me 3:51, when in fact, they were delivered at 6:05.

The owner is so accompanying and friendly! I asked him for something very specific and outside of "the box"! I love shopping local and he makes it all the much better. read more

Ava's Rainflorist - Florists Near Me - Bronx, New York

I ordered an arrangement to be delivered for a celebration on Tuesday. It did not arrive. When I called to check I was told it was being sent out on Friday. That was not their decision to make. I paid for Tuesday delivery. Karl, the owner, should be made aware that after being on the phone for 48 minutes trying to get resolution I was offered a call back instead of waiting online. Promised between 10:30 and 11- I assumed the day I called. It's 11:15. Maybe in three days. There are many other options for ordering flowers, consider anyone else. read more

Let me start by saying EXCELLENT customer service!!!! I have used ava's several times and they never let me down!! Angel is just a sweet heart, and makes beautiful flower arrangements. She is the best!!! read more

Very helpful. Beautiful fresh flower arrangement done with exquisite taste. The owner sympathize with our situation and took care of all the details including the delivery. Great place and I will come back for all my flowers. Thanks!!!! read more

Avas flowers was the absolute worst experience I've ever had with a florist. 3 days late with delivery, delivered to wrong address, then the supposedly the upgraded plant was delivered upside down! Called my daughter and blamed me for giving them the wrong address! Business took no responsibility and still gave no reason for subpar service. Do not use this company! If I could give a minus star I would! read more

Great mom and pop shop feel. Great customer service and very helpful when you're a guy and just need a suggestion

My family ordered a bouquet for my grandfathers funeral to be done this morning at 9:00. When my sister went to pick up the order, it had never been placed. How could a florist forget to put together a bouquet for a funeral? The day is already hard enough. The staff there ended up throwing together a vase of roses within minutes since the funeral was this morning - and still charging my family the full cost. Unbelievable. What a terrible business. I will NEVER AGAIN recommend this florist to anyone. read more

Everyone who saw the flowers said they were beautiful! Great value. Excellent service from start to finish!

I needed an arrangement for a wake in Pelham Bay. I called Ava's and gave the owner a price range and my credit card. He promised he'd do a great job, and boy did he ever. When I saw the arrangement, I couldn't believe both the beauty and value of the arrangement. The family of the deceased were so appreciative, it really made a big presence in the viewing room. Based on my experience, I'd recommend using Ava's every time you need a local florist. Great job guys. read more

Made online purchase in advance of Valentine's Day to send flowers to parents in New York. After checking with my parents and waiting another day, I contacted this florist only to be told that the owner decided to drop online purchases due to business volume. Unfortunately I was never notified and my parents went without flowers. Very disappointing and not what I would call a smart business decision. read more

The Worse Florist in all the Bronx. It took me a while to write something about this business because the owner Karl is the most unprofessional Business owner I have ever encountered in all my years. My wedding was one of the best days of my life, everything seemed perfect, when walking down the aisle I noticed Karl forgot to put my runner down and when I asked him what happened to my runner he continued to tell me how it was the banquet managers fault at Beckwith pointe. When speaking to the Banquet manager he was very candid in saying how the owner of Ava's Rainflorest forgot to bring it and didn't care if it was put down or not, Karl Blatantly Lied to us. Moving on to walking into our reception, we had been back and forth to Ava's Rainforest a dozen times getting our center pieces correct and the way we wanted them for our special day and what happens the day of my wedding, I walk in to the room and our beautiful center pieces were nothing of what we arranged with Karl at Ava's Rainflorest, he stuffed the Vases that we did not pick out with him full of greenery, the vases were small when we picked tall grand Vases with beautiful flowers and feathers. After my wedding I had called Karl and asked why we didn't receive what we picked out and his answer was pretty much , what are you talking about, wasn't everything beautiful. At this point my blood is boiling with his cockiness. No Karl, it was beautiful, we picked out Tall Vases so people could see each other at our tables , instead I had people removing our centerpieces to the floor because Karl gave us what he wanted to give us, short vases that annoyed our guests and looked horrible on our tables, then the beautiful flowers we picked out were no where in site, he took us for a ride and I WILL NEVER USE THIS FLOREST AGAIN and since then I have had friends who have wanted to use him for weddings and parties and I'm happy to say I was able to show them video's and pictures of what I picked and what he ended up giving us, especially his smug text messages to me saying well your not getting a full refund back after he admittedly said in so many words It wasn't what I wanted but very similar to my order. Very far from the truth, it was nothing like what I ordered and every bride should have a beautiful white runner to walk down the aisle on. Please do yourself a favor, take it from me, do not do business with these people, they really cheated us out of a beautiful experience and as you know ladies, our centerpieces are one of the main attractions of our wedding. read more

I ordered the "You're An Angel" arrangement for my sister-in-law's retirement from teaching. Ordering from Avas online was easy and the beautiful arrangement was delivered when it was expected. I'd recommend them highly. read more

The best florist in the Pelham Bay area, the owner Karl is a great guy and always provides beautiful fresh flowers.