Hi, we need to move out of our house in Pemberton Heights before October 31st. To a storage. our contractor, Mr. Blake Burgon suggested that we should use your company to move and store our furniture as he had used your company himself and was very satisfied with your services. We must move out the furniture for the the contractor to start the renovation on November 1St. Could you please send me some information such as, if you have storages available to rent? How large? How much a month? Location? What kind of ventilation? Etc. Do you have movers? How many men? How much? Etc.? what kind of other services if any you provide? We have few memorable's that should be handled carefully. We also have a Sleep Country adjustable bed. Do you move this kind of bed or should I ask Sleep Country to send their own movers to move the bed? My phone number is 604-986-3765 Most of our stuff are professionally packed. We have two bedroom furnitures which need to be packed and moved with us to the new apartment nearby. The rest goes to the storage. Thank you, Guity Shafizadeh 604-986-3765 read more

I hired Edgemont for a move to Calgary, based on Melanie's quote and a recommendation from my real estate agent. She estimated about $3000 which was about what they finally charged. What she didn't tell me was that that was only their charge, and that it did not include their associate's charge, so that when the truck arrived in Calgary I was presented with another bill for about $10,500. A very deceptive scam, so if you use them, be careful. read more

I have used Edgemont moving a number of times over the last 20 years. Recently in the spring of 2022 and again this week. The service was exceptional each time. The movers are on time, polite, professional, and everything is moving quickly and carefully. Highly recommended. read more

Huge shout out to Edgemont Moving, David, Meaghan and Ali for helping out "Shelter to Home" move into our new home. Everything was seamless from our initial conversations to arrange the move, to the follow up and confirmation of the date and time to the actual move itself. I have always trusted David and his crew, after using their services personally a number of times in the past, when it came to who would help our Charity move, that was simple. It was not a huge move for them but we appreciated that they had time to fit us into their schedule and make it happen. I have always and will always highly recommend Edgemont Moving to anyone !! Jacqui K. ~ Shelter to Home, North Vancouver read more

Pro: didn't break anything and came and went on schedule. Con: so very expensive and charging for their trips to/from our residences feels like nickel and diming. One of their guys just glared at me...weird. read more

Moving from a home of 32 years is never easy. Moving from one Island to another makes things more complex (ferries, timing) and Covid adds a whole new dimension. But Edgemont Movers made it painless. It started with an in-home estimate which was very helpful. As the move date approached, Ali and the rest of the office staff provided great support. While my kids and I did a lot of the pre-pack ourselves, their advance crew did a great job packing up my kitchen and clothes closets and took extra-special care wrapping and preparing my treasures (furniture, art, antiques) for the journey. The next day their moving crew packed up and moved it all - including a specimen Jade, a 10 foot cactus and a Benji) safely to my new home. The final bill was just under their projection with no hidden costs nor extra time charges. Thank You Edgemont Movers. You have my unqualified endorsement! read more

DO NOT USE THIS COMPANY!!!! Where do I even begin with describing the damage to property, destruction of furniture and then terrible service? Today is 6 weeks since our move date and nothing has been resolved, Their solution to all the damage to both our homes was to send a handy man to fix what he can. We just asked him to leave because of his attitude and inability to address all the issues. Here is a summary: Damages: -both door frames in the old house and new one -scraped chunks out of our concrete floor since they tried to drag a safe rather than lift or put it on a blanket first -chipped off chunks of wood from the staircase of the new house which is newly renovated -damaged the bannister (nearly 2 inches scrapped off) and the ceiling above the bannister -scrap marks from the dolly being dragged on our hard wood floors in the front foyer -broke a bed frame that came from Informed Living -broke a high-end metal hammock frame that we had to pay to be welded back -left lots and lots of black hand marks all over our cream colour living room furniture -black scratch and scrap marks on walls in the new house destruction: -destroyed two wooden end tables from CB2 (why would you put the end tables at the bottom of the heap in the truck). They got crushed and then went missing, which resulted in us being given a hard time about these destroyed and missing end tables. Bad service: -took almost 2 weeks before anyone contacted us back -then they acted surprised that the movers never told them about it -sent a furniture fixer to fix all the things that were wrong with the house but when he got here, he said he only would do the stairs and floors....maybe. This fixer told us we were lucky that he was even there. He then gave us shit for cleaning the damages to the best of our ability (told us that even just water made it worst and tried to blame the scraps on us!) and should have left it to moving company to send someone. Really? Live with dirty and skid marks all over our house for 6 weeks? And honestly, we had our cleaning person come fix much of their damage and never asked for the cost of that. The fixer was so obnoxious that we asked him very politely to leave. -our door entrances, driveway damage, wall damages, and other issues have not been addressed -refusing to pay for the cost of replacing the dressers...they continue to tell us that they could not find the dressers, then they only found one dresser, and if they pay us, it will be at a depreciated price -when we called them out about their lack of responding, the challenges with replacing the destroyed dressers, the lack of follow up with all the other damages and the simple fact that this has been absolutely frustrating.....their response was that the other woman who works here is on mat leave and she cannot do it all herself. Basically, my partner and I are people who have moved frequently. We use to always use another company, before they were sold, and never had any issues. We used this company because the reviews for this company looked good online but it has been a nightmare. Edgemont Moving says they have insurance but from what we have experienced, once the damage is done, good luck with getting it fixed by them. Their moving staff were really nice guys but they had no idea what they were doing. No leadership or communication amongst them. My partner had to show them how to move the safe so they would not scratch the floors. Bad service all around. Nightmare experience. We paid top dollar hoping for quality service and we got none of that and the frustrations continue and nothing has been resolved 6 weeks later. read more

A horrible experience! Two movers showed up to move my apartment and everything seemed good as they began moving things down to their truck . I then realized that no one was staying down with the truck and anyone walking by could nab my stuff from the wide open Of course, I ended up having a $250 leather stool, from a set of four stools, not showing up on the other end of the move and kicking myself for not bringing up my concern in the moment. I called the dispatch and explained the situation, the male dispatch replied " this has never happened before and I trust my men wouldn't have left the truck unattended. Il offer you $50 for the missing chair." I explained that I was appalled by the lack of accountability and customer service and he just said " take it or leave it". I can't believe this business is still afloat... especially after seeing all the negative reviews. read more

I used this company last year to move from North Van to New West. The service was impeccable and very professional. The Movers were on time and efficient. My TV got broken in the move but the company followed-up and quickly replaced it. I definitely recommend their services and I also appreciated the fact they came to do an in-house estimate -most moving companies don't-. read more

I called for an estimate and was told I would receive a quote within 24 hours. Three weeks later nothing!!! I get a phone call asking if I still need them to move me. No thanks I went with someone who has customer service and actually wanted my business!! read more

Edgemont moved us last month and they were wonderful all the way through. I was a little nervous at the beginning because you always hear bad stories about moving experiences but I was really impressed with Edgemont. Pauline came to our house to give us an estimate and she was warm and professional and very thorough. She gave good packing and moving tips I would never have thought of. The movers who came were friendly and worked really hard the whole day - that is not an easy job! One of our tables was slightly damaged during the move but the lead mover told us right away, and they sent a repair man to our house two days later to fix it. I would definitely reccommend Edgemont to anyone in the area. We like supporting local businesses and this is a good one. read more

I want to thank you for the amazing service that you and Edgemont provided for my daughter's move from Burnaby to her new apartment in Coquitlam. She was blown away with the service and professionalism of her entire move. From your personal attendance for the estimate to the loan of the boxes to the friendliness and courtesy of the actual movers. And the best part.....under estimate! I have never encountered that before on any move where I knew the details. Most sincere thanks and compliments on a job not just well done, but excellently accomplished. Cheers, Barry read more

The movers were good, however, they charged me $2000.00 over the estimate!!!!!! And I have still never received a bill!!! The dispatcher was unfriendly and the owner would not answer our emails to give us a detailed bill. They didn't because they couldn't justify the overcharge. I will NEVER use them again. read more

I moved with them in October. I guess I should have read these reviews first. The estimate I got was about 5 hours - actual time 7.5. They sent 2 movers instead of 3 that they normally do - helps to have 1 watch the truck to ensure you stuff doesn't get stolen! That's what one of the movers told me. And it wasn't cheap, either. And still felt like a lot of work for me - as I was moving boxes up from my storage and my dad was helping to take things apart to speed up the process. One of the movers seemed to need a break after every item was brought in - so he would tell a story about some move he'd done before. I figure if he'd told less stories, it would have taken less time = less cost to me. The first impression also was not good - the movers walked into my place and immediately onto the carpet without any regard for my carpets and how dirty his shoes might be! I would've thought that would be second nature for a mover to at least ask or consider if that was okay. Then after the move, when I followed up to ask for an explanation for some of the above items - no response at all from the company. Thus prompting me to spread the word, to hope someone else chooses a different company and has a better, more efficient and cheaper experience. read more

Extremely disappointed with this company. I moved with them last year and was quite please with the service. This year was same move (two bedroom to two bedroom) with similar load of furniture. This year they sent three movers as opposed to two. One appeared to be injured and didn't do any heavy lifting. Another was very young and inexperienced and the third was not very strong. This year the move took nearly three hours longer with three movers and the move was a shorter distance. They broke my dresser because they didn't take the drawers out and tilted it on its edge and decided that after a failed attempt at getting my sofa up the stairs it was a good time to go to A&W for a second break of the day rather than phoning me. At the time of payment I felt bullied into paying the full amount and even though I phoned the supervisor was brushed off. Will attempt to phone again to reconcile but overall it was the worst moving day I have ever experienced. read more