Bonanza Bus Lines (now Peter Pan) have improved the years, they even renovated their depot. The…read morePeter Pan bus depot is one of the most pleasant bus stations ever, with clean bathrooms, high tech schedules, a ticketing desk (tho currently discontinued due to COVID-19 concerns). It has a clean, well-arranged waiting area. One can do people-watching of folks on the Shining Sea Bike Path&gaze upon Beebe Woods. Bonanza/Peter Pan is (was?) popular for its cheap fares among MBL students. It's about $35 to go just about anywhere- Logan Airport, New Jersey, Providence (Rhode Island), Provincetown, Woods Hole. In 2017, the bus station completed its remodel- https://www.capecod.com/newscenter/officials-celebrate-newly-renovated-falmouth-bus-station/ A real plus is that the Falmouth Bus Station, in addition to being clean&pleasant, has the Station Grill, offering sandwiches, Peet's Coffee, and ice cream.

Bonanza/Peter Pan deserves some uplifting to their Yelp average, so I want to note here that their…read morewifi service has become much more consistent over the past 1-2 years (the buses with the leather seats generally seem to be the best) and they have also belatedly vaulted in to the e-ticket age with fully functional smartphone capability and ticket readers. They do try to stay on schedule as much as possible, so it's worth being aware of their scheduled departure times, while also being willing to roll with the punches of timings, such as the possibility of arriving in Woods Hole -just- as a boat is leaving. (You'll be fine as long as it's not the LAST boat.)

My son takes this bus when he comes home from school from Boston. He catches it at the Mt…read more Pleasant stop. One time, the bus never even showed up. The bus left the Sycamore Street station and headed right straight to Boston. Didn't even stop and there were about 6 other people waiting there too. I only found out about this by calling dispatch. Who runs a bus company and avoids stops because they forget or don't feel like stopping? I sent an email the next day and have not heard back from them to this day. Poor customer service. The bus drivers can be cranky too. You better be able to lug your bags yourself under that bus, because there is no guarantee that he/she will help you with that. Since they are the only bus company in the city that goes to Boston, I guess we're stuck with this. I do hope the train comes to this area and then we can say bye bye to Dattco.

The bus is never on time. If the schedule says the bus comes for 7:10. It won't show up till at…read moreleast 7:20 sometimes later. The 9:10 am bus is super slow. Driver seems afraid to do 65-60mph. Hov lane is missed 99% of the time because we end up there late at 10:03-10:10. If the bus would show up on time then we would be in the hov lane in the morning. That's what $320 a month get you. Also you won't make it to work when one of the drivers calls out sick because dattco can't create a contingency plan. POOR!

Nice centrally located bus station. Diner inside the building for locals and morning commuters…read more Service to Boston. Local service is challenging and not direct. No direct service to Providence

Not costly to ride, gets you to points A and B, Clean and friendly. The door closes 6.read more

The drivers and staff are always professional, courteous nice ! On time departure never issue…read morealways look forward to my rides aboard Peter Pan! Like how the terminal/ bathroom is always clean, cafe always has some delicious food !!! So many destinations to visit !!!!

It was a smooth and quiet ride on a clean bus to Hyannis. There is a surcharge due to increased…read morefuel prices and that is expected. Wish I had more support getting to My destination. Got off at an earlier stop as the ticket printed stated that destination and connection. It would have been helpful if the driver announced all stops at the beginning, as the run did go to my final destination but ticket on line very misleading. Really pissed about this. Took a lot longer to get from a to b. Let's see if they respond to My email. No internet on this bus it is advertised but not available.

Arrived several minutes prior to the departure time, but the bus never arrived to sagamore circle…read morefor trip to Boston. Called customer service and they said they would get there in ten minutes. After 40 minutes of waiting, I gave up and had to make different, and more costly arrangements. Don't waste your time with this company and just call a car service.

Can I go any lower than 1-star? It's been almost two weeks since my experience here, but after…read morereviewing my credit card statements for the past month, I'm reminded of my terrible experience here. First, the desk attendant might as well not exist because if you ask him/her a question, they don't bother to help you. For example, I asked them if my bus was running late and the only response I received was an immediate and default "yes". C'mon, really? There's a computer in front of you and you can't even bother to check? After believing that the bus is on time, I wait outside in the near zero degree weather and, after FORTY-FIVE minutes past the scheduled arrival, it arrives. On time...right. My next complaint is probably for Greyhound as an entity. The drivers I worked with this past month were all incompetent, apathetic, and power-tripping. People were smoking cigarettes on the bus and the driver did nothing. People drank to a stupor in the back and filled the restroom with putrid vomit and the driver did nothing. Oh, and if the driver is running late, can you have them not take it out on the customers? Just because you're behind schedule doesn't mean you get to freak out on your customers.

I can see this place being a real aggravating experience if I was to pick someone up mid-day. My…read moreoverall impression of the place was that it wasn't too bad. I picked someone up about ten minutes later than they should've arrived. Still, that wasn't too long of a wait. 4 stars

When I first booked this bus, I was a little nervous because it was cheaper than Peter Pan, and…read moreusually the cheaper options aren't always the best. But honestly, my experience was amazing. I'm 19 years old and was traveling alone from Philly to Hyannis, and I'm still not very confident with traveling on my own. What really made this experience so good was the driver. Everyone I interacted with was friendly and kind, but the driver especially stood out. He was a bald man with glasses and a big beard, and he was genuinely one of the sweetest and most caring people I've met while traveling. He was patient with everyone, calm, respectful, and made sure people were okay throughout the ride. That kind of hospitality is honestly hard to find nowadays. Usually traveling stresses me out a lot, but for the first time I actually felt relaxed and comfortable during the trip. He made the whole experience feel safe and easy, and I'm really thankful for that. So thank you again to him and the company for such a great experience.

We have been usingP&B for probably 10 years.\nWe fly with our 8LB papillon dog. All of a sudden,…read morethey would not let us take the dog on the bus.\n The driver was very rude, left stranded at louggin airport 730 at night. I am 78 years old. My wife is 77, the driver did not care at all. He said if we didn't like it call the office.\n He said, my name is Bob. What a jerk. And yes, we had tickets. I will never useP&B EVER AGAIN.PS NOT ALL THE DRIVERS LIKE HIM. MOST OF THEM, A VERY FRIENDLY AND NICE TO YOU, BUT NOT BOB.

Just had another good ride on RIPTA. The bus arrived on time and the driver was courteous and…read morefriendly. The driver kept to the speed limit and it was an overall good ride. The Wave APP is the easiest way to pay for fares and the Transit APP is the easiest way to check on arrivals and timetables.

They don't manage scheduling and you almost always miss your transfer and have to wait a entire…read morehour every trip.

We had a positive experience with Gary's transport service. I called him a few days in advance to…read moreschedule a ride. He checked his schedule and let us know he could make the pick up. I had made a few calls looking for a car service and the fees are quite high. I have been left in awkward situations by car share app service in the past and wanted to be sure we had a ride this trip. Gary's fee was more reasonable than the other companies I contacted and he seemed conscientious on the phone. Morning of our pick up Gary sent a text about 15 minutes before hand to let us know he was on his way. He pulled up and sent another text. He has a comfortable, clean vehicle with a good amount of space for bags. He's friendly and polite and we had a nice, easy going conversation during our 30 minute ride. We paid via Venmo, he helped with the bags and had a friendly good-bye, Gary wishing us good travels. We would definitely use Gary's car service again. Good communication throughout and you are talking directly to the owner-operator, he arrived on time, is a safe driver and provided excellent service.

Everything! Highly…read morerecommend Gary's' transportation Services. He is personable and intelligent. I felt safe with him and will use his car service again. Best' Laurie Rhea

Getting across the channel to an island from an island is one way to get there. If you don't go…read morethe long way along the south shore in a 4 wheeler then the ferry is the way to go. The staff makes sure that you enjoy the five minutes across between Edgartown and Chappy. The Captain is always attentive getting you from one side to the other on time There is a parking lot on the Chappy side where you can park and spend the day in town.