Just awful. I go to park here with a disabled placard and a…read morewoman comes bounding out, knocking on my window telling me that I can't use my placard in the handicap spot across from the visitors center as it's just for the visitors center - or basically whoever she feels is worthy to park in a federally recognized space. I should have just called the police as im legally allowed to park in any handicap spot in the country, but I let this bully intimidate me and I just parked around the corner. She started talking to me and when I told her I didn't want to engage, she yelled that she was glad I was leaving. Im not sure if this treatment was because I was with a muslim or she just enjoys trying to take away peoples rights, or watch them hobble for a laugh, but it was outrageous.

I called Kevin to arrange a very early airport run for the following morning. The fare quote was…read morereasonable given the hour. Right after the call, he texted me to confirm and looped in the awesome Darcie, who drove us. I needed to make a small change to the booking, which I handled over text. Both Kevin and Darcie were super responsive, with great communication throughout. Darcie arrived early to pick us up, and we had a great chat on the way to the airport. We'll definitely call them for future trips and highly recommend their service.

Kevin was fantastic. Reasonable rates and easy to reach and schedule. Can't recommend him enough!read more

The driver was on his cellphone the entire drive on a personal FaceTime call. He was having an…read moreargument with the person he was speaking to and was a distracted and unsafe driver. Additionally it was overpriced. Absolutely do not recommend.

Do not use. Taxi company is the worst I have ever used. Did not show up at the Taxi line at the…read moreHotel and had to have concierge call. Driver was parked in parking lot, no sign, did not tell bellman he was there. I had to have the hotel call and found out driver was sitting in parking lot and did not tell bellman he was there waiting for me. It added 20 minutes to my ride to the airport. Certainly would rather be at the beach for the 20 minutes instead of wasted time getting nervous that I would miss my flight. My credit card was charged more than I signed for. I called and was denigrated by "TOM" who said he was manager. Also said he would refund the overdcharge and did not. Called back and again was denigrated and no refund. No need for this. Truly intent is to rip off tourists. Plus, people from same hotel used Uber and paid half of what I was quoted BEFORE the added on amount that they unscrupulously charged me for.

Working with Darlene was an absolute pleasure. She took the time to really understand what we…read moreenjoy--and what we don't--and used that insight to create a trip that was truly perfect for us. From Martha's Vineyard to New Hampshire and Vermont, every detail was thoughtfully planned and tailored to our preferences. Her knowledge, responsiveness, and attention to detail made the entire process stress-free and enjoyable. Thanks to her, we had an amazing time and discovered places we might never have found on our own. I highly recommend Darlene to anyone looking for a travel agent who genuinely listens and goes above and beyond to craft an unforgettable experience.

I was looking to take my son to Martha's Vineyard for a couple of days during our New England trip…read more Not knowing anything about the lay of the land or things to do other than a tour of Jaws, I reached out to Martha's Vineyard Concierge VIP for some help. Darlene, owner of the business, was the most knowledgeable about the whole island. She found us the perfect place to stay, where to eat, and arranged our day activities. She checked in the whole time we were there to make sure everything was going to our liking. Not only did she plan MV stay but she ended up making all of our New England trip reservations. I can't say enough great things about Darlene. I will definitely use her in the future. Thanks Darlene!

Our drivers, John Parkinson and his sister Kathryn, were outstanding local guides. Superb manners,…read moreknowledge of local history and dedication to customer service stand out among these local residents. Thank you both for your caring, professional approach!

What a nightmare! We do not recommend this service. They're promoted on the island as providing…read moreluxury car transportation so we called them to get from the ferry to our destination. The first time their reply came so late so we called another day. The owner Ralf keeps referring to his wife but on a simple request as to if they could provide the transfer replied the following to my niece accusing her of being a scam. What kind of thinking do these people have? Minds in the gutter is all we could think. We thought we'd arm any good faith customers looking for a luxury transportation on the island that this is their level of thinking and way of treating (potential) customers.

Needed a ride from the ferry in oak Bluffs to a house in Vineyard Haven on Martha's Vineyard…read more Called ahead of time, before boarding the ferry in Woods Hole. The vehicle was at the sidewalk, waiting to take my daughter and me back to the house in Vineyard Haven. No issues at all - the process was painless. The driver was polite and obviously knew his way around the island.

Ed and his team are uniformly nice and efficient. None of the filth one sees in other Island…read more taxis. They have pleasant and informed drivers who take you where you want to go without 5 intermediate stops and know where they are going c which summer drivers often don't. When called they show up on time. I have had nothing but great experience with Cottage City.

The worst taxi service I've encountered. Incredibly rude drivers and management. Do yourself a…read morefavor and avoid them.

Both of our drivers, Frank and Ricci, were on time, drove safely, and got us to the airport and…read morehome to Orleans in an efficient manner. Thank you Long's.

Used this service to bring me to providence airport and back home. Arrived on time both at my house…read moreand at the airport to bring me back. Picked me up right on time at 3:30am to get me to providence. Both drivers were kind and drove professionally. Picked me up from providence to bring me home around 10:30pm and waited for me to get my luggage which took a little longer than expected which I was grateful for my drivers patience.