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    Rhode Island Public Transit Authority

    1.8 (58 reviews)
    Open 5:30 am - 12:30 AM (Next day)

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    I do not recommend this business because they hit my friends car while she at work and broke and snapped off her drivers side mirror and scratched her car and the RIPTA supervisor told my friend that since it was "minimal damage" that they most likely would not pay for it.

    RIPTA Bus

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    1 year ago

    Helpful 5
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    1 month ago

    They don't manage scheduling and you almost always miss your transfer and have to wait a entire hour every trip.

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    9 months ago

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    9 months ago

    Don't take the 67 bus for mansions. It's a scam. They charge full parking. The drivers are not helpful and every mansion has free parking.

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    9 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    19 years ago

    Helpful 1
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    4 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    15 years ago

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    8 years ago

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    16 years ago

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    15 years ago

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    13 years ago

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    11 years ago

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    17 years ago

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    11 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    5 years ago

    They want you to go to smith st or downtown where you going to to get a day pass

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    18 years ago

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    19 years ago

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    5 years ago

    The buses are horrible they are never on time and they have the bus drivers use a ripta bus that says " not in service"

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    Page 1 of 2

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    Review Highlights - Rhode Island Public Transit Authority

    When we finished walking the grounds, we waited for a trolley going back to town, and lucky us: Kathy R was driving again!

    Mentioned in 3 reviews

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    Greyhound Station At Kennedy Plaza

    Greyhound Station At Kennedy Plaza

    2.2(6 reviews)
    2.2 miDownCity

    Can I go any lower than 1-star? It's been almost two weeks since my experience here, but after…read morereviewing my credit card statements for the past month, I'm reminded of my terrible experience here. First, the desk attendant might as well not exist because if you ask him/her a question, they don't bother to help you. For example, I asked them if my bus was running late and the only response I received was an immediate and default "yes". C'mon, really? There's a computer in front of you and you can't even bother to check? After believing that the bus is on time, I wait outside in the near zero degree weather and, after FORTY-FIVE minutes past the scheduled arrival, it arrives. On time...right. My next complaint is probably for Greyhound as an entity. The drivers I worked with this past month were all incompetent, apathetic, and power-tripping. People were smoking cigarettes on the bus and the driver did nothing. People drank to a stupor in the back and filled the restroom with putrid vomit and the driver did nothing. Oh, and if the driver is running late, can you have them not take it out on the customers? Just because you're behind schedule doesn't mean you get to freak out on your customers.

    I can see this place being a real aggravating experience if I was to pick someone up mid-day. My…read moreoverall impression of the place was that it wasn't too bad. I picked someone up about ten minutes later than they should've arrived. Still, that wasn't too long of a wait. 4 stars

    Rachel's Big City Transportation

    Rachel's Big City Transportation

    4.9(101 reviews)
    10.7 mi

    We have used Rachel's Big City Transportation several times to get to/from Logan Airport and to the…read moreBoston Cruise terminal. Each and every trip has been awesome. Beginning and ending a vacation can be stressful. But it doesn't have to be. Rachel's team is a well oiled machine. They pick you up and drop you off in your driveway. You get communications before you arrive at Logan, where they will pick you up, a picture of the vehicle and driver name. You can't imagine how wonderful it is to get off a plane, grab your luggage and just step outside the terminal to find a member of Rachel's team waiting for you. If you are thinking of doing it yourself here is a reason why you should not. We ran into a family on our vacation that drove to Logan and find the parking garages full. They had to valet their car without knowing where it was going. When they arrive at Logan after their flight, they have to go to the parking garage and find a valet. And then wait for the valet to go and get their car and bring it to them. Is that how you want your vacation to begin or end? You can trust Rachel and her team to take all that worry and stress away.

    Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

    Photos
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    Cadillac SRX

    Rachel's Big City Transportation - Mercedes Metris Minivan seats up to 6 passengers.

    Mercedes Metris Minivan seats up to 6 passengers.

    Rachel's Big City Transportation - Mercedes ML350 Crossover seats up to 3-4 passengers.

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    Mercedes ML350 Crossover seats up to 3-4 passengers.

    Rhode Island Public Transit Authority - publictransport - Updated May 2026

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