I had a hard time finding a limo to do a one way transfer for a wedding; we needed a limo to bring…read morethe guys to the venue and then the girls. Most companies won't do a transfer for a wedding and we had no need for four hours of limo service since the ceremony and reception were in the same location. A Formal offered three hours of service (the shortest window I could find) and at a reasonable rate. Tom (the owner/driver) was easy to book with over the phone, quick to respond to emails and provided a smooth ride in a beautiful Lincoln crossover limo. However, his customer service skills left much to be desired. He came across as aggravated the last few times we spoke on the phone and actually had me in tears after one call (the services were already paid for at this point). His attitude during my drop off at the venue was terrible and this was during the point of the day when I was the most nervous. The car doesn't have an interior light or mirror (I guess I was supposed to know this) so if you need to do any makeup touch ups, you have to rely on a bridesmaid to hold her phone flashlight and use your front facing phone camera.

I called around to check availability for senior prom for my daughter. I found A-Formal on the…read moreGoogle search engine and it had a couple reviews of happy customers. I had seen their limos around previously. Upon calling I spoke to Tom who was friendly and accommodating. His original phone call quoted me and I hung up with all the info I needed to check with parents and get a deposit. When I called back a few minor details had changed, and as expected so did the cost (we added 2 people and half an hour). I gave a deposit and was told cash could be paid on the night of the prom. We had rented the town car for 9 people. Prices were competitive and reasonable. Upon arriving at our meeting spot a few parents had already said our driver was waiting asking for me. I was greeted with professionalism and courtesy and provided both my contract and receipts for both transactions. The contract was simple and easy to understand and the driver was excellent. He texted me when the kids arrived at the venue and when they were back for the night safely at after prom. This was huge to me considering the car was full of mostly minors. I was very happy to know all the kids arrived safely. Bonus: because the had a bigger car availabe (a Thursday night) the kids were excited to see the SUV pull up. I believe this seats 16 (sorry if I'm wrong) and the kids were super excited for the "upgrade" and the nicer car and more room. Parents were a bit jealous, too!! Excellent service, great communication, kids loved the driver and everyone had fun. We will be using them again.

Ramsay reached out via text the day before my flight, letting me know he would be picking me up…read more Even though my flight was early, he was already there waiting for me. The car smelled like everything had been recently cleaned, very nice. The overall experience was 10/10 and I'd recommend Long's to anybody looking for transportation from the Cape.

I can always count on Longs Taxi & Airport. Good drivers, kept in great connection even after our…read moreflight was delayed.