Called to be picked up downtown, driver never showed up. Called him to see how long he would be and…read morehe answered "Oh, I didn't think you'd actually be there!" And hung up. Truly abysmal service... not sure how he stays in business doing things like that.

I have no clue where are this hate is coming from! Roger's Taxi is the best taxi on the whole…read moreisland, the drivers are so nice and kind, every cab is spotless, and always a quick and safe trip from point A to point B. Will be saving their phone number for next time!!!

Used this service to bring me to providence airport and back home. Arrived on time both at my house…read moreand at the airport to bring me back. Picked me up right on time at 3:30am to get me to providence. Both drivers were kind and drove professionally. Picked me up from providence to bring me home around 10:30pm and waited for me to get my luggage which took a little longer than expected which I was grateful for my drivers patience.

Information regarding upcoming trip was excellent. I felt very confident that my trip would be…read moreexactly what was ordered. The driver was punctual and let me know he was there. The ride was smooth and the car spotless.

On time, excellent driver, no issues. Easy to schedule and reliable too. Would take them againread more

We use this Company to help get an elderly woman from Orleans to Logan Airport in Boston to and…read morefrom. The whole process was excellent. From the office staff to the drivers we couldn't have asked for better service. Their rates were extremely reasonable as well. We highly recommend them without hesitation.

If I could give this car service a minus I would . After arriving late without a toddler seat I…read moregave them ours, with a promise that they would return it! This was Aug 2nd, and many calls later it's September 25th and still no seat. Had to go out and buy a new one! Allen the "manager" has repeatedly promised to deliver , but just delivers empty promises. I feel sorry for his staff who has to cover for his totally unprofessional behavior! Waiting for a refund....

I cannot say enough about how wonderful Elite Car Service is! The folks answering the phones are…read morehelpful and courteous - so professional. Most importantly, the drivers are absolutely outstanding: kind, thoughtful, excellent drivers, on time every time I've engaged them. I recently used this service for a special situation: a family member with a medical condition and Elite could not have been more helpful. Thank you, Elite!

Needed a ride from Cape Cod Hospital to North Truro. Mike was reliable; told me when he would be…read moreavailable and when I called back to say I was discharged he was on his way. It was now dark and rainy. I felt safe driving with him. He was my lucky charm. I highly recommend him for reliability, courtesy and safety.

I've been riding with Mike for years, and have always had a great experience. Safe and reliable…read moreservice. Fully endorse. - Dayton H.

I had a hard time finding a limo to do a one way transfer for a wedding; we needed a limo to bring…read morethe guys to the venue and then the girls. Most companies won't do a transfer for a wedding and we had no need for four hours of limo service since the ceremony and reception were in the same location. A Formal offered three hours of service (the shortest window I could find) and at a reasonable rate. Tom (the owner/driver) was easy to book with over the phone, quick to respond to emails and provided a smooth ride in a beautiful Lincoln crossover limo. However, his customer service skills left much to be desired. He came across as aggravated the last few times we spoke on the phone and actually had me in tears after one call (the services were already paid for at this point). His attitude during my drop off at the venue was terrible and this was during the point of the day when I was the most nervous. The car doesn't have an interior light or mirror (I guess I was supposed to know this) so if you need to do any makeup touch ups, you have to rely on a bridesmaid to hold her phone flashlight and use your front facing phone camera.

I called around to check availability for senior prom for my daughter. I found A-Formal on the…read moreGoogle search engine and it had a couple reviews of happy customers. I had seen their limos around previously. Upon calling I spoke to Tom who was friendly and accommodating. His original phone call quoted me and I hung up with all the info I needed to check with parents and get a deposit. When I called back a few minor details had changed, and as expected so did the cost (we added 2 people and half an hour). I gave a deposit and was told cash could be paid on the night of the prom. We had rented the town car for 9 people. Prices were competitive and reasonable. Upon arriving at our meeting spot a few parents had already said our driver was waiting asking for me. I was greeted with professionalism and courtesy and provided both my contract and receipts for both transactions. The contract was simple and easy to understand and the driver was excellent. He texted me when the kids arrived at the venue and when they were back for the night safely at after prom. This was huge to me considering the car was full of mostly minors. I was very happy to know all the kids arrived safely. Bonus: because the had a bigger car availabe (a Thursday night) the kids were excited to see the SUV pull up. I believe this seats 16 (sorry if I'm wrong) and the kids were super excited for the "upgrade" and the nicer car and more room. Parents were a bit jealous, too!! Excellent service, great communication, kids loved the driver and everyone had fun. We will be using them again.

Absolutely amazing vehicle and service. Will beat any price hands down. Needed a ride for a nice…read moreeve out to Providence for dinner with our friends. Didn't want to have to worry about driving and enjoying wine with dinner. Aiden was great to deal with for setting up what we needed. Rob was an amazing driver.. Loved talking to him and getting to know him. So professional at each of our pick ups.. Communication at dinner when we ran a little late and drop off at each of our destinations. Will absolutely use them alll the time!! Call them and thank me later!!

From the owner: Platinum Limousine, Inc. is a family-owned and operated transportation service based in Middletown,…read moreoffering luxury car service, high-class black car rides, VIP treatment, Sprinter van options, and private chauffeur solutions. Rob started in the limousine industry learning the trade, brought his son Aidan into the business, and together they built a service designed around dependability and care. Whether it's Newport, Middletown, Portsmouth or long-distance trips across New England and beyond, you'll find clean vehicles and professional service no matter where you're headed.

I needed a ride with passenger to TF Green, I had a friend give me Quality's card. ,I called on…read moreshort notice .Joe the owner said not to worry he had multiple vehicle's and would get me there on time. I got e-mail confirmation, and. He came himself early. Trunk open and he got the bags.Very nice professional. Clean and neat vehicle. It was a pleasant surprise and I have used him twice since. With the same great results. Its nice to see a young person starting a business the old fashion way with service. Price was very competitive Give them a try.

Called to get a quote, and the kid on the phone gave me some prices. I was asking specific…read morequestions about car services, hours, etc. to get a full picture of what everything will cost. At one point the person on the phone laughed and told me my question was ridiculous. I said there was no need to laugh, and he could either answer my questions or we could get off the phone. He said "I think I'll choose getting off the phone" and hung up on me. No thanks. I'll take my services that are going to be around $1500 (it's a wedding) elsewhere.