Shout out to the GM, Drew, and the receptionist, Alex! They both took great care of me and my…read morevehicle when I stopped in there recently. When I just barely swiped the side of my garage door with my Mazda CX-30, the front tire plastic cladding took the brunt of the damage. Instead of charging me a bunch to fix it as I was half expecting, Drew offered to do what he could to buff out the small scratches on the paint (most came out) and then looked up a replacement plastic part from a local Mazda dealer that I could go pick up myself and he'd install at no charge. Took him 10 minutes to buff and 20 minutes to install the part. I can't tell you how impressed and relieved I was at the generosity and honesty they showed to a new customer that ended up being a simple fix. Thank you Caliber! You now have a new customer for life!

My wife scratched the side rear wheel well of my truck and I stopped in to get an estimate. The…read moremanager Drew came out to take a look, and said "There's no need to get an estimate, I'll fix it right now. The service provided by Drew and his staff, not only with a smile and positive attitude, was excellent! If I ever need service there is no doubt who I would take my vehicles to, and will recommend them to anyone who will listen! Thank you for making my blue truck shine like new!

There are no words to express the Above And Beyond excellent service and customer support that you…read morerec from Lamettry's. I've been a loyal customer for years. There is simply no one better. Ask for Brandon the GM or Mike Ballou. For folks who love their cars this is the place to go whether it's a detail or bodywork! 10+!. Oh. I must not forget, pricing is very FAIR!

I had some damage to the wheel rim of my Range Rover and took it to Luther's for an estimate. The…read morequote was complicated and very expensive. A friend told me about LaMettry's so I tried them as a comparison. The process was slick - online at first, followed by a call with a very experienced person. They asked to see the car to give me the best quote, which was much more reasonable than expected. I worked with Chris in Minnetonka, and he was upbeat, knowledgable and can-do. He was creative about fixing a broken speaker screen inside the vehicle that otherwise required replacing the entire door. We had great communication throughout the process, and when I picked up the car, Chris had gone out of his way to touch up a variety of small dings and scratches with matching paint all over the exterior. I was thrilled and grateful. My experience was incredibly good and I recommend their services enthusiastically.

Second visit. First collision damage was many years ago. Icy snowstorm first damage. This time I…read moreargued with a low brick planter. Bricks win. Outstanding job then and now. They work with your insurance company and win! But I hope I won't be back.

They incorrectly diagnosed what was a simple fix on my gas cap door. I had to order the part ahead…read moreof time, waited more than a month until they could get the part in and schedule a time to fix it, and then on the day of repair they proceed to tell me they had originally misdiagnosed the issue and that I'd have to start from scratch and order a new, more expensive part, including a more costly repair job because of increased labor time. When I refused and said I wanted a complete refund of the money I'd already paid for the original part, the rep told me he'd have to consult with their accounting department to process the refund. No effort on their part to make it right by offering to pay the difference for the new part, discount the repair job, or even immediately credit my bank account for the incorrect part (they had no issues charging me immediately when I paid for the part funny enough)...nothing but a shrug and a vague promise that I'd get a call from them "in a few days" to process my refund. And guess what? I haven't heard from them since. The motto at the top of their invoices reads, "Every customer leaves with a smile." Certainly was NOT the experience I had. My advice? Take your vehicle to a trusted national brand like Caliber and don't waste your time with a local shop that is sloppy, poorly managed and values their bottom line over customer satisfaction.

Thank you to Brad's team for repairing a derailed drive-side window of my Toyota Highlander. Brad…read moreaccommodated my repair request promptly, and his team executed a professional and clean job repair at a very competitive price. I highly recommend Brand Hanson's ProFinisher shop. Adelmo Monsalve, Ph.D.

Truck was in 3x.paint had runs clear coat had runs. Worst…read morecustomer service ever!!!! Brad the owner is a complete spineless loser! Refused to fix my truck rite even after I had 2 other shops tell me the work he did was unreal and needed to be redone! I will never say anything good. And don't pay a done before u look at your vehicle if your stupid enough to bring it to him

Top quality work at very reasonable rates. They're knowledgeable, friendly and cheerful, from the…read moretechs who perform the services to the "front of the house" staff in the reception area. I've been their customer for years and have never been disappointed.

Had my front windshield replaced here - at a fair price - everything went well, everyone I came…read morein contact with was friendly, helpful and professional - can't ask for anything more - 5 star review. (I wish these people would do engine repair as well.) John Kosa

The best service I've ever experienced. 1. The estimate…read morematched the final price. 2. They booked a rental with Enterprise for me. 3. The repair was flawless 4. They were washed and vacuumed my car. 5. Nice and knowledgeable people.

Quote while I waited...great Quote was 20% lower than three…read moreothers I got On time exactly to predicted schedule Final price reduced by $200 after sensor (quoted) but was not needed. Looks great!

Bergin Auto has been incredible within my horrible situation! Not only did they do a beautiful job…read morerepairing my car but they talked with this awful insurance guy (NEVER GET INVOLVED WITH AUTO OWNERS!!) and tried to get him to believe that part of this accident was not my fault. Everyone at Bergin has been so sweet, I'm thankful I had them through this situation! Hopefully I won't have to go back but if another accident happens they will always be the first place I go to and recommend to everyone!

I had the worst experience of my auto business life trying to get this company to own up to the…read moredefective parts they installed in my Ford Escape. The defective part directly led to a $3000 additional repair bill. Please be very careful when dealing with these people, they have no ethical approach to business in my opinion. Robert C

I called to see if I can get some muffler work done, I know it's a body shop but just thought I…read morewould ask, Scott was patient and went out of his way to put me in touch with a good exhaust guy. Would imagine your vehicle is in great hands with someone like this gentleman.

I scratched the side panel of my seven-year-old SUV. I completed estimates at some heavily…read moreadvertised body shops southwest of the Twin Cities. I was shocked to hear that 'major work' was needed, including repainting all side panels and removing and replacing the trim portions. Shops wanted two weeks or more to complete the repair. .. over the top for the damage I could see. I went to Scott's Auto Body for a third opinion after reading many good reviews online. Scott looked over the damage and was honest and straightforward with advice for repair. No upcharging. No unneeded work. I quickly received an estimate and a thorough explanation of the proposed job at a fair price. The job was completed in less than three days, and my SUV looks perfect. Thanks, Scott! everyone I've found the best auto body shop in the area.

Creative Auto Service does it all - body work and traditional auto service repairs. I got 3 bids to…read morereplace my damaged Ram 2500 tailgate. After getting a bid from owner Tom at less than half the price of the other 2, I decided to do the work without using insurance. Tom reused undamaged parts where he could and his work was of outstanding quality and beautifully done. This was one of the best auto body shop experiences I've had, and it's a family owned business. Highly recommended!

Good performance from the bigenning team working hard working people team players and overall good…read moreservice to the community of this area we have need more people like this