The team at Caliber Collision was amazing. Their focus on quality and fixing the car right was sooo…read morevaluable. I worked with Noah and team to fix my after market headlights on my TSX and they weee so knowledgeable on parts, the how-to and working with my schedule. It was really affordable too - just a great experience. A huge thanks to them for fixing a long standing electrical issue with my car

Shout out to the GM, Drew, and the receptionist, Alex! They both took great care of me and my…read morevehicle when I stopped in there recently. When I just barely swiped the side of my garage door with my Mazda CX-30, the front tire plastic cladding took the brunt of the damage. Instead of charging me a bunch to fix it as I was half expecting, Drew offered to do what he could to buff out the small scratches on the paint (most came out) and then looked up a replacement plastic part from a local Mazda dealer that I could go pick up myself and he'd install at no charge. Took him 10 minutes to buff and 20 minutes to install the part. I can't tell you how impressed and relieved I was at the generosity and honesty they showed to a new customer that ended up being a simple fix. Thank you Caliber! You now have a new customer for life!

There are no words to express the Above And Beyond excellent service and customer support that you…read morerec from Lamettry's. I've been a loyal customer for years. There is simply no one better. Ask for Brandon the GM or Mike Ballou. For folks who love their cars this is the place to go whether it's a detail or bodywork! 10+!. Oh. I must not forget, pricing is very FAIR!

I had some damage to the wheel rim of my Range Rover and took it to Luther's for an estimate. The…read morequote was complicated and very expensive. A friend told me about LaMettry's so I tried them as a comparison. The process was slick - online at first, followed by a call with a very experienced person. They asked to see the car to give me the best quote, which was much more reasonable than expected. I worked with Chris in Minnetonka, and he was upbeat, knowledgable and can-do. He was creative about fixing a broken speaker screen inside the vehicle that otherwise required replacing the entire door. We had great communication throughout the process, and when I picked up the car, Chris had gone out of his way to touch up a variety of small dings and scratches with matching paint all over the exterior. I was thrilled and grateful. My experience was incredibly good and I recommend their services enthusiastically.

After I posted the description below, within 3 hours I recieved a call from a manager at LaMettry…read moreapologizing and acknowledging that they have a number of new employees due to growth. He was very gracious on the phone and I greatly appreciated their follow-up. It is always a good sign when companies are monitoring and responding to customer service issues on Yelp! ---------------- Totally a hassle with communication! Broken system. I thought this would be a smooth and easy process; after all the Carousel Audi dealership was the one that referred me after my wife's car was rear ended on a freeway exit ramp. It started out fine, meeting Chris from La Mettry at the Audi dealership where he is stationed most days from 9-3. Once they were able to track him down he was able to take the car and write up an estimate. A few days later once the insurance company claim came through, I got a call from a low end call center with someone who's first language was not English, to scheduled a drop off date. They also agreed to arrange a rental car that I wold pick up at LaMettry's On Thursday prior to the Monday appointment, there was a voice mail from Aaron at LaMettry's saying that one part had to come from Germany so we needed to reschedule. No problem, stuff happens, I thought. As I was unable to reach Aaron, I was able to reach Chris after several attempts who confirmed a delay and promised to inform the rental agency and get back to me when the part was available. Monday I had a voice mail late in the afternoon saying the part had arrived and we could get on the schedule for Tuesday if we wanted, just one day later than the original schedule. I tried several times to reach Chris to confirm but was again not able to reach him live so left a voice mail around 4:30. At 5:30 pm on Monday I got a call from the rental car company asking if I was still meeting up with them to drop off the car. No one from LaMettry's had gotten word to them about the schedule change. First thing Tuesday, I tried again to call Chris to determine if I was to drop off the car that morning or not. Again after several rings, it went to his voice mail. I called the main number and the phone was answered promptly and the receptionist asked if I wanted to be transferred to his direct line-I said "no, he never answers his phone." She was able to get him on the line and he confirmed that I could bring the car in whenever was convenient. I said that I would be there in 15 minutes since I live nearby. I arrived 12 minutes later but the receptionist couldn't find the paperwork for the repair. Word had gotten to the rental car agency and the agent was waiting and got me a car fairly promptly once LaMettry's reprinted everything. I'm hoping their repair work exceeds their ability to communicate and coordinate with customers. I guess if a big chunk of your money is coming from insurance companies paying the bill (in our case over $1600 for a scratched plastic bumper and bent tail pipe) maybe it's not so critical how you deal with the claimants.

Second visit. First collision damage was many years ago. Icy snowstorm first damage. This time I…read moreargued with a low brick planter. Bricks win. Outstanding job then and now. They work with your insurance company and win! But I hope I won't be back.

Thank you to Brad's team for repairing a derailed drive-side window of my Toyota Highlander. Brad…read moreaccommodated my repair request promptly, and his team executed a professional and clean job repair at a very competitive price. I highly recommend Brand Hanson's ProFinisher shop. Adelmo Monsalve, Ph.D.

Truck was in 3x.paint had runs clear coat had runs. Worst…read morecustomer service ever!!!! Brad the owner is a complete spineless loser! Refused to fix my truck rite even after I had 2 other shops tell me the work he did was unreal and needed to be redone! I will never say anything good. And don't pay a done before u look at your vehicle if your stupid enough to bring it to him

Top quality work at very reasonable rates. They're knowledgeable, friendly and cheerful, from the…read moretechs who perform the services to the "front of the house" staff in the reception area. I've been their customer for years and have never been disappointed.

Had my front windshield replaced here - at a fair price - everything went well, everyone I came…read morein contact with was friendly, helpful and professional - can't ask for anything more - 5 star review. (I wish these people would do engine repair as well.) John Kosa

The best service I've ever experienced. 1. The estimate…read morematched the final price. 2. They booked a rental with Enterprise for me. 3. The repair was flawless 4. They were washed and vacuumed my car. 5. Nice and knowledgeable people.

Quote while I waited...great Quote was 20% lower than three…read moreothers I got On time exactly to predicted schedule Final price reduced by $200 after sensor (quoted) but was not needed. Looks great!

Bergin Auto has been incredible within my horrible situation! Not only did they do a beautiful job…read morerepairing my car but they talked with this awful insurance guy (NEVER GET INVOLVED WITH AUTO OWNERS!!) and tried to get him to believe that part of this accident was not my fault. Everyone at Bergin has been so sweet, I'm thankful I had them through this situation! Hopefully I won't have to go back but if another accident happens they will always be the first place I go to and recommend to everyone!

I had the worst experience of my auto business life trying to get this company to own up to the…read moredefective parts they installed in my Ford Escape. The defective part directly led to a $3000 additional repair bill. Please be very careful when dealing with these people, they have no ethical approach to business in my opinion. Robert C

I called to see if I can get some muffler work done, I know it's a body shop but just thought I…read morewould ask, Scott was patient and went out of his way to put me in touch with a good exhaust guy. Would imagine your vehicle is in great hands with someone like this gentleman.

I scratched the side panel of my seven-year-old SUV. I completed estimates at some heavily…read moreadvertised body shops southwest of the Twin Cities. I was shocked to hear that 'major work' was needed, including repainting all side panels and removing and replacing the trim portions. Shops wanted two weeks or more to complete the repair. .. over the top for the damage I could see. I went to Scott's Auto Body for a third opinion after reading many good reviews online. Scott looked over the damage and was honest and straightforward with advice for repair. No upcharging. No unneeded work. I quickly received an estimate and a thorough explanation of the proposed job at a fair price. The job was completed in less than three days, and my SUV looks perfect. Thanks, Scott! everyone I've found the best auto body shop in the area.

Creative has been doing excellent work on my vehicles over many years. I first was going there in…read more1996 when they were in a different location. They are really good at communicating, delivering on time, have excellent quality work and have the best prices in town. This local business is family owned. Definitely would highly recommend Creative Auto Services. They are trustworthy, honest, and good people.

This is the worst experience I have had purchasing and servicing a vehicle. The vehicle they sold…read moreme had the transmission blow out on it within a week. I had it reviewed by a different mechanic, and the Creative Auto told me to tow it to their shop to review it. The tow alone cost over $300, and once they receive it, they told me their "discount" price. Their "discount price" cost more than the full price of the mechanic that originally diagnosed it. What a joke. They won't even buy it back to help us out. We buy multiple vehicles every year for our business, and I was really hoping we had found a good spot to continue doing business. If they can't tell that a transmission is going out on a vehicle they are selling, they can't be trusted to professionally sell or service them.