Chanhassen LaMettry's did me right! A lot of places are booked out really far in advance right now…read moredue to labor shortages and supply chain issues, so definitely be patient while booking out. My insurance tried providing me their approved shop list, but lo and behold, the list was out of date after calling around and I found out AFTER I had made the appointment. Well, I got a little tired of the run around and decided to go with a shop I knew did quality work. I started out at LaMettry's Inver Grove by my house for an estimate, and I was so happy that they would reach out within their network of shops to see if they could get me an earlier appointment. Now, Chanhassen isn't particularly close to where I live, but I figured it was worth getting the work done sooner. It was so nice to have them call and set up my rental car with my insurance and have it waiting for me when I dropped my car off! Everyone was so friendly, and even when my insurance was being difficult, Chad, the manager, helped me out and sent the paperwork in. I also really like that despite their parking lot being super full, my car was ready and done when they said it would be. Overall, super professional and great customer service!

When my Tesla was damaged in a collision accident and also damaged by the towing company, I chose…read moreLaMettry's for the repairs. There was a Tesla collision repair shop in the area, but I chose LaMettry's because they are a Tesla Approved Collision Center, they could start on the repair sooner, and I was able to make initial arrangements with a person rather than on-line. The car required structural repairs so it was transported to their Chanhassen shop and required three months to complete because of the double damage and parts availability. During that time Allen called me twice a week with updates. He also handled all contacts with both insurance companies. He handled coordination with the towing company insurance when I needed a rental car for a week. When I got the car back it was perfect. The new body panel gaps were uniform and symmetrical on both sides. The newly painted panels matched perfectly. Everything worked and the car was beautifully cleaned, detailed and delivered to my local LaMattry's shop for pickup. Thank you Allen. Highly recommended.

Do not do business with a company that demands payment before the work is started. It may be great…read morework but this is not a customer first practice.

They repaired my damaged car and replaced the side view mirror with a defective one. No it has been…read moreclose to a month and I am driving around without a working side view mirror on passenger side and this is dangerous. Now the part is on backorder with no ETA. Poor quality control.

Safelite provided professional, efficient, and timely service. Scheduling was easy through their…read moreonline system, and the entire process was smooth. Highly recommend!

I had my windshield replaced, and the experience was excellent. Scheduling was easy I just did it…read moreonline. They also confirm your services through text. The staff was very friendly and gave clear instructions of where to leave our car to be serviced. I just went to the nearby shops while I waited. It was actually completed faster than expected. Everything was done perfectly. It was covered by my insurance and payment was a very easy process. Doesn't get any better than free. I recommend it.

Was referred to the The Windshield Guys through my insurance company for a cracked windshield…read moreneeding replacement. Brad was exceptional from start to finishing including assisting with claim submission, pushing through a slow insurance approval, coordinating time options for replacement and recommendations of local food while I waited for the work to be completed. He finished the work within 2 hours. A nice surprise was that he washed all my car windows which added even more value to his work. I went to his shop in the heart of winter but he is mobile and travels to you in warmer temperatures. Very kind guy, absolutely would work with Brad again.

From start to finish this was one of the most seamless and smooth transactions I've ever had. Brad…read morewas by my side while dealing with the insurance company which was also super helpful. I had a short window where I didn't need my truck.. he came to where I was and replaced the windshield and in about an hour I was ready to get back to work. I would HIGHLY recommend The Windshield Guys for all your windshield needs! I will definitely be calling Brad again for my other windshields!

I discovered a large crack along the bottom of my windshield near the wiper blades on a Thursday. I…read morehoped to get the windshield replaced before the weekend. I looked for glass repair near my home. The first 2 places I called could not service my car until the following week. I found Eglass online and was thrilled to see that they give a portion of each glass service to the Feed My Starving Children charity. I phoned them and they were very pleasant and accomodating. They sent a technician to my home the next morning. He replaced my windshield in my garage on an extremely cold day and a few hours later, I was out driving errands. I would highly recommend Eglass to anyone wanting fast, friendly, convenient and reliable service. I would most definately use Eglass again.

Friendly local service in the twin cities with significantly lower prices than their big chain…read morecompetitors. No glass disposal or on-site installation fees. I had to reschedule my appointment due to weather, and the staff was very accommodating. I was happy to give my business to a local company and save money at the same time. Highly recommend.

Service window 12pm - 4 pm. So made sure to take off work the end of the day to be present for…read moreservice. 4 pm rolls around and no repair man. Called at 4:15 to see where they were (phone automation was also awful), they connected with the driver and he said, "sorry running behind, be there in 10 min.". 1 hour later and 90 min outside of the service window I called again, and they could connect with the driver because the store was closed for the day. 10/10 would not recommend...

Absolutely abysmal. This was hands-down one of the most frustrating, incompetent service…read moreexperiences I've ever endured. I submitted a service request online, which required my VIN to even proceed. I entered it, scheduled the earliest available appointment--ten days out--and thought I was set. But no. That same day, I got a text asking for my VIN again. Fine. I sent it again. Then, just 36 hours before my appointment, I get a cryptic text: "Sorry you cancelled your appointment... click here to reschedule." I never cancelled anything. No explanation. No courtesy call. Just a passive-aggressive text telling me to start over. I called their 800 number, which was its own special kind of torture. Their phone system is a labyrinth of useless prompts designed to keep you from ever reaching a human. After more than ten minutes of button-mashing frustration, I finally got someone on the line. Her explanation? "We cancelled your appointment because we didn't have your VIN." Are you kidding me? I gave it to them twice. They couldn't be bothered to double-check or pick up the phone--they just nuked the appointment and expected me to wait another two weeks. This isn't just bad service. It's a masterclass in how to alienate customers with laziness, poor communication, and a total lack of accountability. Avoid at all costs.

Shout out to the GM, Drew, and the receptionist, Alex! They both took great care of me and my…read morevehicle when I stopped in there recently. When I just barely swiped the side of my garage door with my Mazda CX-30, the front tire plastic cladding took the brunt of the damage. Instead of charging me a bunch to fix it as I was half expecting, Drew offered to do what he could to buff out the small scratches on the paint (most came out) and then looked up a replacement plastic part from a local Mazda dealer that I could go pick up myself and he'd install at no charge. Took him 10 minutes to buff and 20 minutes to install the part. I can't tell you how impressed and relieved I was at the generosity and honesty they showed to a new customer that ended up being a simple fix. Thank you Caliber! You now have a new customer for life!

My wife scratched the side rear wheel well of my truck and I stopped in to get an estimate. The…read moremanager Drew came out to take a look, and said "There's no need to get an estimate, I'll fix it right now. The service provided by Drew and his staff, not only with a smile and positive attitude, was excellent! If I ever need service there is no doubt who I would take my vehicles to, and will recommend them to anyone who will listen! Thank you for making my blue truck shine like new!