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    The Windshield Guys

    4.0 (4 reviews)
    Closed • 8:00 am - 6:00 pm

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    Services - The Windshield Guys

    Auto window repair

    Auto window replacement

    Auto windshield repair

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    13 days ago

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    Victory Tire & Auto

    Victory Tire & Auto

    (11 reviews)

    We have had our cars serviced at Victory recently and here is what differentiates them…read more 1) Super nice and friendly people, drove me back home even though I was out side of their concierge radius 2) When motor oil prices went down, they passed the savings to me 3) When my windshield was cracked during COVID and the supply chain caused issues getting a replacement, they bent over backwards trying to find a replacement 4) Convenient location, able to walk to find a place to work for quick repairs or maintenance. 5) They always have 80s comedies on the TV, takes me back!

    Overtorqued and Overpriced. Same Labor Rates as Dealership…read moreat about $200 per Hour with Hit and Miss Repairs. NOT Happy. Went in for a full brake job on a 2010 Prius. I supplied pads and rotors for all 4 axles. Was informed that, in addition, both rear calipers needed replacement. Total bill was estimated at about $1800. I swallowed hard and said OK. Went in to pick up vehicle next day. Lug Nuts were over torqued on all 4 wheels forcing me to return vehicle. Promised all was good. One week later, replaced rear brake caliper was leaking and turning on multiple dash lights. Asked for a price reduction from their $1100 labor bill (for 5 hours work). I was told "You agreed to it." How about I agree to never let you touch my families' vehicles again and inform the public of your sloppy and overpriced service?! I requested to take my vehicle to an alternate shop of my choice to complete repairs at Victory's expense. Victory insisted that I return it to them. Questions about how my vehicle was repaired went unanswered / ignored. Two separate inquires from the Better Business Bureau (BBB) and Minnesota State Attorney General's office could not get them to admit their sloppy work. My position is that Victory Auto has failed to demonstrate a level of competency from their two prior errors that I can in good faith trust them to complete the repairs completely and safely. Hence my request for reimbursement and to take my vehicle to an alternate garage of my choice. You may think that I'm a whiny customer who is never satisfied. I don't believe that's true. I had an ongoing relationship with another garage that lasted over 30 years. That garage owner has since retired. In those 30 years, I NEVER had a single issue with a vehicle's repair quality. Since visiting Victory, I am two for two on Poor / Subpar service. First visit, they misdiagnosed an AC issue. I eventually solved it myself. Second and more serious visit, I am left with a vehicle that I have had to have another shop correct Victory's errors for an additional $400 prior to it being road worthy. I'm 63 years old. Been wrenching and working on cars since I was 13. I've never seen a more messed up Shop. AVOID!

    The Windshield Guys - windshieldinstallrepair - Updated October 2026

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