Second time they've serviced my vehicle. I got my 2011 Kia Soul from CarHop about a year ago and…read morehave needed in-warranty service-- once for a power steering issue and this most recent time we found out the engine just up and quit. As long as they had the parts they needed, they were expedient and communicative. I honestly couldn't recommend Victory enough!

Overtorqued and Overpriced. Same Labor Rates as Dealership…read moreat about $200 per Hour with Hit and Miss Repairs. NOT Happy. Went in for a full brake job on a 2010 Prius. I supplied pads and rotors for all 4 axles. Was informed that, in addition, both rear calipers needed replacement. Total bill was estimated at about $1800. I swallowed hard and said OK. Went in to pick up vehicle next day. Lug Nuts were over torqued on all 4 wheels forcing me to return vehicle. Promised all was good. One week later, replaced rear brake caliper was leaking and turning on multiple dash lights. Asked for a price reduction from their $1100 labor bill (for 5 hours work). I was told "You agreed to it." How about I agree to never let you touch my families' vehicles again and inform the public of your sloppy and overpriced service?! I requested to take my vehicle to an alternate shop of my choice to complete repairs at Victory's expense. Victory insisted that I return it to them. Questions about how my vehicle was repaired went unanswered / ignored. Two separate inquires from the Better Business Bureau (BBB) and Minnesota State Attorney General's office could not get them to admit their sloppy work. My position is that Victory Auto has failed to demonstrate a level of competency from their two prior errors that I can in good faith trust them to complete the repairs completely and safely. Hence my request for reimbursement and to take my vehicle to an alternate garage of my choice. You may think that I'm a whiny customer who is never satisfied. I don't believe that's true. I had an ongoing relationship with another garage that lasted over 30 years. That garage owner has since retired. In those 30 years, I NEVER had a single issue with a vehicle's repair quality. Since visiting Victory, I am two for two on Poor / Subpar service. First visit, they misdiagnosed an AC issue. I eventually solved it myself. Second and more serious visit, I am left with a vehicle that I have had to have another shop correct Victory's errors for an additional $400 prior to it being road worthy. I'm 63 years old. Been wrenching and working on cars since I was 13. I've never seen a more messed up Shop. AVOID!

Glasstastic and Dan the owner are THE BEST!! Always great customer service and topnotch work!! I…read moream a client and as an insurance agent I trust them to do a great job for my clients too!

Dan was super friendly and fixed my window quickly for a VERY reasonable price. These guys will be…read moremy first and only source for glass repair in the future. Very impressed. Thanks a bunch Glasstastic!

These guys are really good…read more I have been waiting for a long time to get a new windshield in my collector truck. I finally decided to use Glass Masters Mn. They gave me a free quote that was a really good price and came to my house to install the glass. They took really good care of my truck during the install and the glass is perfect. Friendly customer service and professional installers. I would reccomend them to anyone needing auto glass in a collector or daily driver.

These guys do great work! As a retired Auto body technician I can tell the average consumer a few…read morethings about this industry. 1st off never go to safe lite! Unless you want your car to rust and your windshield to leak! the average safe lite technician has less than 6 months of training. After having a terrible experience with safe lite. I called Glass Masters and Robert showed up within 24 hours. After we got to talking it turns out that he is a certified body Tech and he's also certified with the autoglass safety council. He actually primed the bonding area And perfectly centered the windshield. This company is very professional, punctual and they do great work! I will never go anywhere else! Thank you for the 5 star experience!

Had an unfortunate experience at this location that is easily chalked up to an incredibly inept and…read moreunprofessional team. The receptionist was less than straightforward and lacked the honestly one looks for when seeking repairs. I would strongly encourage looking elsewhere if you need to repair a vehicle worth more than $40K.

I came in for an estimate without an appointment, and was helped within minutes. I was also walked…read morethrough a written estimate and the their process for working with insurance

I discovered a large crack along the bottom of my windshield near the wiper blades on a Thursday. I…read morehoped to get the windshield replaced before the weekend. I looked for glass repair near my home. The first 2 places I called could not service my car until the following week. I found Eglass online and was thrilled to see that they give a portion of each glass service to the Feed My Starving Children charity. I phoned them and they were very pleasant and accomodating. They sent a technician to my home the next morning. He replaced my windshield in my garage on an extremely cold day and a few hours later, I was out driving errands. I would highly recommend Eglass to anyone wanting fast, friendly, convenient and reliable service. I would most definately use Eglass again.

Friendly local service in the twin cities with significantly lower prices than their big chain…read morecompetitors. No glass disposal or on-site installation fees. I had to reschedule my appointment due to weather, and the staff was very accommodating. I was happy to give my business to a local company and save money at the same time. Highly recommend.

We needed a simple window repair. Ben, at Glass Doctor was awesome. More than $50 UNDER estimate!…read moreReplaced old window with better quality glass in 15 minutes. Glass Doctor came in at 30-40% cheaper than other bids. They will be my future glass repair company!

There was a big glitch with the original installation (installer broke the new double-pane glass),…read morebut the company made sure we received new glass in a reasonable amount of time. They gave me updates via phone calls to make sure we knew the process and to apologize for the mishap. The total price was good as well

Was referred to the The Windshield Guys through my insurance company for a cracked windshield…read moreneeding replacement. Brad was exceptional from start to finishing including assisting with claim submission, pushing through a slow insurance approval, coordinating time options for replacement and recommendations of local food while I waited for the work to be completed. He finished the work within 2 hours. A nice surprise was that he washed all my car windows which added even more value to his work. I went to his shop in the heart of winter but he is mobile and travels to you in warmer temperatures. Very kind guy, absolutely would work with Brad again.

From start to finish this was one of the most seamless and smooth transactions I've ever had. Brad…read morewas by my side while dealing with the insurance company which was also super helpful. I had a short window where I didn't need my truck.. he came to where I was and replaced the windshield and in about an hour I was ready to get back to work. I would HIGHLY recommend The Windshield Guys for all your windshield needs! I will definitely be calling Brad again for my other windshields!