Todd and his crew took excellent care of my brother when his 2017 SUV unexpectedly had engine…read moreproblems on the road. J&R arranged for a tow, and did an exacting diagnosis. I highly recommend this business. Renee J.

I have tried different garages for fixing my vehicles. It is very difficult finding a mechanic that…read moreyou can trust to fix your vehicle. You can trust J&R Complete Auto Repair.

These guys are the best. Coldest day of the year and I stoped by for a low-tire. They popped out,…read morecheck and filled ALL tires immediately and wouldn't accept any $$. Meanwhile, their shop was full of people with tire issues due to the cold. Amazing service

I've had problems every time I have brought my truck here. I went in for new brake pads and rotors…read moreand they tried to add on a couple hundred dollars for something they didn't do. The brakes squeaked for a couple weeks and when I went back in they refused to reevaluate the brakes because it was raining. I also had new tires installed here and they tried to add over $400 onto my bill. They were balanced incorrectly and when I brought my truck back to have the wheels rebalanced, nothing changed. They unplugged my dashcam both times I went in and they left my l truck unlocked with the window down overnight. I don't leave reviews often, but the service here is pretty bad.

Second time they've serviced my vehicle. I got my 2011 Kia Soul from CarHop about a year ago and…read morehave needed in-warranty service-- once for a power steering issue and this most recent time we found out the engine just up and quit. As long as they had the parts they needed, they were expedient and communicative. I honestly couldn't recommend Victory enough!

Overtorqued and Overpriced. Same Labor Rates as Dealership…read moreat about $200 per Hour with Hit and Miss Repairs. NOT Happy. Went in for a full brake job on a 2010 Prius. I supplied pads and rotors for all 4 axles. Was informed that, in addition, both rear calipers needed replacement. Total bill was estimated at about $1800. I swallowed hard and said OK. Went in to pick up vehicle next day. Lug Nuts were over torqued on all 4 wheels forcing me to return vehicle. Promised all was good. One week later, replaced rear brake caliper was leaking and turning on multiple dash lights. Asked for a price reduction from their $1100 labor bill (for 5 hours work). I was told "You agreed to it." How about I agree to never let you touch my families' vehicles again and inform the public of your sloppy and overpriced service?! I requested to take my vehicle to an alternate shop of my choice to complete repairs at Victory's expense. Victory insisted that I return it to them. Questions about how my vehicle was repaired went unanswered / ignored. Two separate inquires from the Better Business Bureau (BBB) and Minnesota State Attorney General's office could not get them to admit their sloppy work. My position is that Victory Auto has failed to demonstrate a level of competency from their two prior errors that I can in good faith trust them to complete the repairs completely and safely. Hence my request for reimbursement and to take my vehicle to an alternate garage of my choice. You may think that I'm a whiny customer who is never satisfied. I don't believe that's true. I had an ongoing relationship with another garage that lasted over 30 years. That garage owner has since retired. In those 30 years, I NEVER had a single issue with a vehicle's repair quality. Since visiting Victory, I am two for two on Poor / Subpar service. First visit, they misdiagnosed an AC issue. I eventually solved it myself. Second and more serious visit, I am left with a vehicle that I have had to have another shop correct Victory's errors for an additional $400 prior to it being road worthy. I'm 63 years old. Been wrenching and working on cars since I was 13. I've never seen a more messed up Shop. AVOID!

I can't say enough about how good the service was here! It seemed like everyone at the shop was…read moreinvolved in the routine maintenance I had done, and eager to help. Shuttle service was included, and the prices were very reasonable. You don't find service like this very much these days. I'll definitely be returning, and recommending the place to friends and family.

Mark/Coltan/Matt/Garrett and the team always do an amazing job and truly have your best interest in…read moremind. When Valvoline messed up on my cars oil change they not only fixed the mistakes but also topped off the oil that leaked. Great guys, Great Value, great service.

My wife and I have taken our vehicles to Hagen Automotive since around 2018; oil changes,…read morecheck-ups, things like that. When my wife's 2015 vehicle ran into more serious issues we brought it to Hagen Automotive to diagnose. I feel they were very forthright about the problems and gave me options for repair without ever feeling pressured or overcharged. I can't recommend Hagen highly enough.

Highly recommed taking your car to Jim & Colin. Honest service you can trust! Took my car in for…read morea repair and oil change I thought would cost $250-$300. Colin took the time to diagnose the problem and shared an alternate solution. The thorough review and assessment + the oil change came to $83.80. While I'll need more service on my 12 year old Ford Explorer in the future, I'll have 100% confidence bringing my vehicle back to Hagen Automotive. Clear communication, quality service and fair prices. THANK YOU!

Awesome and reasonable did an oil change and thorough inspection.. going back for a brake job next…read moreweek !! thx for the great work Matthew Ruddy

We go here for all of our car service needs. They do provide a shuttle service for a fee. No…read morecomplaints.

Randy the owner is so accommodating. He's understanding of my needs and that I drive a 10 year old…read morecar only a few miles a day. He never does anything unnecessary and is fair and honest. His whole family is involved in the business and are good, stand up Minnesota people!!!! BTW, randy and son are classic car buffs.... Just ask them

First ..they are sooo nice.. Make you feel very comfortable. Jordan explained everything so I…read morecould understand.

Nick and the Automotive Unlimited team make having your car repair experience easy. They are…read moretrustworthy, friendly, and get the job done right.