I believe this was unfortunate miscommunication between provider and customer, but it's a critical…read moreone if you're filing an insurance claim. Sharing for awareness. My bank scheduled me for an inspection after a collision. I asked and confirmed that: 1) I would not pay anything for the inspection at time of pickup, and that 2) I would not have to repair my vehicle with the same company that completed the inspection. (I have a local mechanic I trust already.) Then I receive a form from Caliber Collision requiring (quote): AUTHORIZATION TO REPAIR. (Required field) I hereby authorize Caliber Collision to complete the necessary repairs to my vehicle. I understand that payment in full will be due upon release of the vehicle, including any supplement charges. AUTHORIZATION TO DISASSEMBLE. (Required field) I understand I may be charged for disassembly, reassembly and/or partially completed work, based on Caliber's normal hourly labor rate. POWER OF ATTORNEY. (Required field) I hereby appoint Caliber Collision and its authorized employees to be my attorney-in-fact to sign my name on any check or draft covering repairs to my vehicle and to negotiate any such check or draft. So to get inspected, you have to: 1) immediately pay for all work related to the inspection including vehicle disassembly, 2) pay to have the vehicle fully repaired on-site, and 3) grant Caliber Collision power of attorney. Oof. Just a heads up for anyone looking to have an insurance inspection done here.

As soon as I walked into Caliber, the receptionist was on top of her game. She greeted me…read moreinstantly in a very upbeat attitude. It was very refreshing. Brandon was my go to guy who kept me informed with text messages. When I picked up my finished vehicle, Brandon walked me to my car to inspect and make sure I was satisfied. The best customer service from Brandon and the reception that I've had in a long time. I will certainly recommend Caliber Collision to all of my friends, family members and acquaintances that need repair of any sort. Greatly appreciated!!

I just love the work Scott does on my car!! Scott and Jacky always makes me feel at home! The work…read moreis fast but very good and very good pricing! I would totally recommend them! Thank you again for always taking care of my car(baby)!!!!!!

From the owner: Sonnek's Body Shop, LLC, is a locally owned, independent and reputable auto body collision repair,…read moreand refinishing shop located in Mankato, MN. We provide exceptional service in Southern Minnesota. Our top priority is 100% customer satisfaction!! Our Body shop utilizes modern equipment and computer technology to assist us with the most efficient auto body repair and refinishing. We use a computerized color matching system to ensure a perfect paint color match for a quality job. Scott is the trained, certified, and highly skilled auto body technician with 45 + years of experience. We offer free walk-in estimates for your convenience, from 9 am- 4 pm, or by appointment.

I've had great work done a couple years ago when I was in an accident , and again I brought my car…read morein to be looked at after someone rear ended me; luckily there was no damage from the accident. I can't remember his name, but the amazing mechanic who evaluated my car offered to buff out some scratches from an unrelated incident, and it was so kind! Also, Troy takes such pride in what they do there! Lastly, I had accidentally booked at another location and the front desk staff was so helpful in getting my appointment switched!

There was a mix up in the location but Troy stayed on it and got it worked out. These are good…read morepeople

Jake and his crew did a fabulous job getting the dents out of my hood caused by using the Speedway…read morecar wash in Minnetonka at the corner of 101 and 7. The dents weren't easy to see in bright sunlight, but in my garage they were very obvious. Jake prepped the car and circled the multiple dents to show me what he found. They are all gone and looks amazing again. I couldn't give this company high enough praise!

My first time at Dentwerks was to remove a bad door dent in my aluminum bodied Tesla -- they did a…read morestunning job at a fraction of the bid from a competitor. My second trip was on our Volt. Someone backed into us crushing the rear corner of the plastic bumper. Dentwerks fixed in a few minutes, no need for running around for body work, painting etc. They just somehow popped it back into shape. I cannot say enough good about this company. Everything is good about these guys!

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

sent in photos for my issue and i have been looking everywhere and they won't take my car because…read moreit's 2 years older than 20 years old. We're not polite in the messages either.

Top quality work at very reasonable rates. They're knowledgeable, friendly and cheerful, from the…read moretechs who perform the services to the "front of the house" staff in the reception area. I've been their customer for years and have never been disappointed.

Had my front windshield replaced here - at a fair price - everything went well, everyone I came…read morein contact with was friendly, helpful and professional - can't ask for anything more - 5 star review. (I wish these people would do engine repair as well.) John Kosa

There are no words to express the Above And Beyond excellent service and customer support that you…read morerec from Lamettry's. I've been a loyal customer for years. There is simply no one better. Ask for Brandon the GM or Mike Ballou. For folks who love their cars this is the place to go whether it's a detail or bodywork! 10+!. Oh. I must not forget, pricing is very FAIR!

I had some damage to the wheel rim of my Range Rover and took it to Luther's for an estimate. The…read morequote was complicated and very expensive. A friend told me about LaMettry's so I tried them as a comparison. The process was slick - online at first, followed by a call with a very experienced person. They asked to see the car to give me the best quote, which was much more reasonable than expected. I worked with Chris in Minnetonka, and he was upbeat, knowledgable and can-do. He was creative about fixing a broken speaker screen inside the vehicle that otherwise required replacing the entire door. We had great communication throughout the process, and when I picked up the car, Chris had gone out of his way to touch up a variety of small dings and scratches with matching paint all over the exterior. I was thrilled and grateful. My experience was incredibly good and I recommend their services enthusiastically.

Chanhassen LaMettry's did me right! A lot of places are booked out really far in advance right now…read moredue to labor shortages and supply chain issues, so definitely be patient while booking out. My insurance tried providing me their approved shop list, but lo and behold, the list was out of date after calling around and I found out AFTER I had made the appointment. Well, I got a little tired of the run around and decided to go with a shop I knew did quality work. I started out at LaMettry's Inver Grove by my house for an estimate, and I was so happy that they would reach out within their network of shops to see if they could get me an earlier appointment. Now, Chanhassen isn't particularly close to where I live, but I figured it was worth getting the work done sooner. It was so nice to have them call and set up my rental car with my insurance and have it waiting for me when I dropped my car off! Everyone was so friendly, and even when my insurance was being difficult, Chad, the manager, helped me out and sent the paperwork in. I also really like that despite their parking lot being super full, my car was ready and done when they said it would be. Overall, super professional and great customer service!

When my Tesla was damaged in a collision accident and also damaged by the towing company, I chose…read moreLaMettry's for the repairs. There was a Tesla collision repair shop in the area, but I chose LaMettry's because they are a Tesla Approved Collision Center, they could start on the repair sooner, and I was able to make initial arrangements with a person rather than on-line. The car required structural repairs so it was transported to their Chanhassen shop and required three months to complete because of the double damage and parts availability. During that time Allen called me twice a week with updates. He also handled all contacts with both insurance companies. He handled coordination with the towing company insurance when I needed a rental car for a week. When I got the car back it was perfect. The new body panel gaps were uniform and symmetrical on both sides. The newly painted panels matched perfectly. Everything worked and the car was beautifully cleaned, detailed and delivered to my local LaMattry's shop for pickup. Thank you Allen. Highly recommended.