Had to write a review about here because Jake and the rest of the team here is awesome. Referred…read moreseveral friends here and they were all extremely happy. The reasons are as follows. 1. Professionalism - this is a big deal to me. I went to another PDR place nearby and few other places to get a quote on a Z4 and a 335 I had. One of the more reputable places around spent more time complaining about other shops, particularly Jake's for the longest time. I took my car over there to see the difference, and the estimate that I was given was less than half of what the previous shop offered. I was skeptical at first because of the price difference, but WOW what he did to my cars was nothing short of a miracle. There were a few other bonus areas that were even added as he said it was easy to get to while he was fixing my car. Even after mentioning what the other shop had told me, Jake did NOT lose his cool and approached it like a professional should, with their work, not their mouths. 2. The work - awesome PDR. Sent friends that had quotes for thousands from body shops, get brought back to like-new states without huge bills or time out. He also let you know when you needed to take it to a conventional body shop for repairs that were too extensive. Honest guy with great skill and attention to detail. Really can't ask for much more from a car business.

Jake and his crew did a fabulous job getting the dents out of my hood caused by using the Speedway…read morecar wash in Minnetonka at the corner of 101 and 7. The dents weren't easy to see in bright sunlight, but in my garage they were very obvious. Jake prepped the car and circled the multiple dents to show me what he found. They are all gone and looks amazing again. I couldn't give this company high enough praise!

I hit a deer in Wisconsin just before Thanksgiving. I had slowed down but she jumped in front of…read moreus at the last minute. The airbags did not deploy and the car was drivable so I brought it when I got back. The evaluation and estimate was easy. I made an appointment and dropped the car off on 12/15. They found some additional damage beyond the estimate. The car was done on 12/28. The process of working my insurance company and the Body Shop was painless. The work appears to be excellent. I hope that I am not in another accident but if I am, I will bring my car to Master Collision again.

I have used Master Collision a few times over the years and they are always ready to help.read more

A no brainer. My car…read moregot rear ended pretty severely and took it to CarStar. They not only were knowledgeable about the damage but kept me up to date regularly. The result back looks like there was no damage at all. Itemized receipt of what was done. This will be my go to place for any body damage.

My vehicle had quite a bit of damage. They worked well with the insurance company and made sure all…read moreof the unseen details were handled. While they didn't get all of the small fragments of glass inside the car, that wasn't unexpected since it was in every little crevice. I'd use them again, in fact it was my second visit here.

I have lived half a mile from this business for the last eight years. I always kept an eye on their…read moreyelp reviews in case I need them. And that dreaded day came and they were on the list of the insurance. They were very responsive and they told me went to bring my car and they worked on it within the timeframe they set up. It happened I was overseas when they were done and they were nice enough to accommodate me and keep the car there for a week or so till I come back. It was repaired so well even my colleagues at work could not tell it was repaired. The paint quality and the finishing was perfect. They even cleaned it from the inside better than I do myself which was not expected but highly appreciate it. It's not a surprise they have five stars reviews and they are on the list of state farm insurance.

Joe Your accounting…read moreand business have a lot to learn about the client experience Multiple times I have had to drive over to get an answer that could have been avoided by informing me of the status of the vehicles that we have had in the shop. Lying and appeasing clients is the best way to lose trust. You have none. Accounting, WTF...How is it that 6 months after I pick up the vehicle, I get an invoice? I don't know how this is acceptable in any industry. This is not on the insurance company okaying the payment. They deposited the amount into my account on Jan 12. When you were billing me for the Volvo, you realized that you had not invoiced me for the F150, that is why you have not been paid yet. Figure this out! Worst Experience and will not recommend or return for any reason. Nate Mielke

Top quality work at very reasonable rates. They're knowledgeable, friendly and cheerful, from the…read moretechs who perform the services to the "front of the house" staff in the reception area. I've been their customer for years and have never been disappointed.

Had my front windshield replaced here - at a fair price - everything went well, everyone I came…read morein contact with was friendly, helpful and professional - can't ask for anything more - 5 star review. (I wish these people would do engine repair as well.) John Kosa

I had a vehicle serviced for a small scratch. I was quoted 2K for that work. I then got insurance…read moreinvolved and the cost dropped by 1K. I would not go to Caliber Collision without insurance to negotiate lowest price. Their workmanship was good and timely. Service was great and I was kept connected to the process. In fact, I would have given them (5 stars) had they given me best pricing up front. Their overall ranking is the lowest service, quality, and value: Service = 5 stars Quality = 5 stars Value = 1 star (bad quoting)

Troy at Caliber Collision did a wonderful job with my collision claim. Made everything painless and…read morethe process was very smooth. Gave updates as the process went along. Very happy with the completed work and service!!!

We went to Latuff Brothers to fix the hail damage on our car. What can I say! These guys are…read moreamazing. They run a tight and efficient shop, yet make you feel that they have all the time in the world for you. They finished exactly when they said they would. They not only did a PERFECT job on the hail damage, they cleaned our whole car inside and out. They organised our rental, both for pick-up and drop-off. They gave the best estimate, and they stuck to excatly their estimate. I couldn't give higher praise. Oh, and check out the photo on their counter. It is hilarious. Fantastic service, fantastic quality and fantastic value.

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

I got in a fender bender and my insurance company required me to get an estimate from one of their…read moreverified shops even if I ultimately chose to go with a different one of my choice. They asked me to go to Caliber for this estimate. I will say honestly that when I took my car in, I didn't really intend to go with Caliber for the repairs. I was just checking the box for my insurance company. But I found their team to be so easy to work with and so good at customer service that I just gave them the go-ahead to do the repair. Joe was the representative I worked with, and I have nothing but positive things to say. He was very nice, and he took his time walking me through the damage to my car, what would need to be done, etc. I'm the type of customer that tends to ask a TON of questions. Joe answered every question I asked and he frequently called me in response to an emailed question to ensure I had all the information I wanted and didn't have any follow-up questions. He kept me completely updated on the status of my vehicle every step of the way. When I picked the car up, he took me on a final walk around, explained everything that was done, made sure I was happy and answered all of my final questions. I was very impressed. As for the repairs, my car looks brand new and drives perfectly. When I realized there was going to be paint work, I actually had them add on work to repair a scuff that had happened prior to the accident, which I paid for out of pocket. Their estimate on that repair was comparable and even slightly lower than the one I received from the dealership previously. You can't tell my car was even in an accident and the paint was matched exactly. Also, an honorable mention to Veronica at the front desk, who was a pleasure to work with on scheduling, paperwork, payment, etc. She was awesome enough to call me back when they had a cancellation and moved my repair up by like a week, which was a super pleasant surprise. And, when I picked my car up, she was very diligent to make sure the paperwork was correct, and she triple checked that I was charged the right amount (which was tricky because it was my deductible, the repair the insurance paid for and the repair that I paid out of pocket). I'd highly recommend Caliber if you need similar repairs to your vehicle.

Jeff and all other staff members at Caliber Collision were great. They did an amazing job with my…read morerepair. Jeff is very knowledgeable and helpful, customer service receptionist is very friendly and professional. I am very happy with their service.

Poor service, uncomfortable atmosphere. I would much rather spend my money with a competitor.read more

Fast service, quality work and a fair price -- a while ago, my wife decided to trade some paint…read morewith the parking structure. A few weeks later, I was not-so-gently reminded that I STILL hadn't brought her car in to be fixed. So while she was out of town for a few days, I dropped it off with Jeff, and two days later had the vehicle back in the garage, fixed right and looking great. At the time of this review, she either hasn't noticed or is working on a complex "thank you". I wish I had known about Jeff and Cody and AMB when I had my sailboat - I might still have it.