Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

These guys are nothing less than incredible! I'm so impressed and just have to share so people know…read morethey have an honest, trustworthy business available for their next used car purchase! The vehicles they have available are top-notch, high-quality and have been thoroughly inspected for any maintenance needs. We purchased a 2015 Toyota Highlander in March 2024. You would never know by its looks that it was not brand new, it's gorgeous! If they don't have something in stock that fits your needs, they will find what you're looking for. This is one place where YOU DO NOT HAVE TO FEAR THE "USED CAR SALESMAN"!

I have been taking my cars here since around the time Jim opened the place. 2006 Honda Pilot, 2007…read moreKia Sedona, 2010 Subaru Outback, 2015 Subaru Outback and a 2015 Buick Enclave). We had just received a shocking high repair estimate at another facility and happened to see a news segment about Ask Patty Certified shops, and so we found Jim - along with a strong recommendation from a woman we know. Many years later, we are loyal customers. The fact is, we can all be taken by a mechanic. How do we really know? Ask Patty is another layer of consumer protection. I have never experienced any of the shenanigans I have endured at so many other car places. Sure, Jim will tell you he can repair all that minor stuff like bulbs and air filters that anyone can easily do themselves, but what I rely on him for are the major repairs, not just maintenance. If my wife happens to be the one taking the car in, she has Jim do that minor stuff. Jim founded his shop after many years in the business, thus establishing his credibility. He is a straight shooter and will tell you what needs to be done and not done. He is no pressure to do repairs. I have never had an issue with a repair that required me to come back, it failed early, or I had to make a warranty claim on his shop's work. He has a coupon sheet that we have always used to keep our three cars going. He referred us to an inexpensive auto body dude who does repairs from his garage. Jim also has the free loaner vehicles. For quick stuff I connect to his WiFi and work there, chatting with him about all sorts of stuff. He has good coffee. He has an annual car show thing. I highly recommend Jim for a long term car mechanic relationship.

My front brakes were shot and Jim worked me in on short notice. Repaired the brakes and squeezed in…read morean oil change as well. Straightforward and no up-sell. Good experience without the repair shop stress. Definitely would recommend if you need repairs or maintenance done.

This dealership is amazing. My vehicle was mis…read morediagnosed and damaged from another dealership at Lupient Chevrolet. So this dealership was recommend to me by a co-worker. I brought my car in and they diagnos my car that the other dealership was incapable of doing. They also accidentally broke one of my spark plugs, and instead of just replacing it and not telling me they called right away and informed me that a tech has accidentally broke a spark plug so they went ahead and replaced all 5 at no cost at all. The staff is very friendly and Informative. The location of this dealership is easy to locate and navigate to and around. They have a lot of used and new cars at very competitive prices. I'd highly recommend this gm Chevy dealership to anyone in the twin cities area. And to stay away from lupient Chevrolet.

DO NOT got to this place if you expect to be treated decent. The "special" finance guy who can work…read more"miracles" David Jones is a scammer. Of course he can get you into any car! He is a manipulator and literally puts you into the highest mileage car and then laughs as you drive away. I had the car for literally 2 hours when I realized I have no A/C, no heat, the windshield wiper reservoir had a hole in it so the entire gallon of fluid was on my garage floor. Heavy smell of antifreeze...THANK GOD he sold me the $2800 extended warranty right? My husband and I drove to the dealership to express our concerns and he confronts us in the parking lot, cussing us out telling us he is getting pissed off having to deal with it. What did he expect? Take my car in to get it fixed....pick it up, get home and we notice another issue. Finally get told that the timing chain is stretched and about to snap. Thousands of dollars to repair. Message David because he just told me days ago to come back and he would refund me my down payment. Told him I want my money back. He send me a nasty messages, deletes it and then blocks me. GREAT CUSTOMER SERVICE. So I reach out to the General Manage George McGuire. What a peach he was! Starts yelling at me yelling me it's my fault that I am having problems. He sold it to me "AS IS" with an extended warranty. Even went as far as to say "Now you have a broken car. If you're driving home today and it breaks into 10 pieces, now you have a 10 piece broken car". And this guy is the actual owner. Way to stand behind your cars and help people. I should have known. The reviews on David, George and Shakopee Chevrolet are horrible. If you have had a bad experience, send me a message. I would love to work with you! Do yourself a favor......go elsewhere! If you are a single mom or anyone who cannot afford a bunch of problems, stay clear of this dealership

Bought a 1999 Toyota Camry with 120,000 miles on it and he gave me a good deal at 2,500 after…read moredriving it for awhile I found there to be a radiator leak the car was buy as you see it so he didn't have to help me fix the car but the owner of total auto sales still helped me anyways amazing used car dealership would recommend 100%

From the owner: Selling since 1978read more

My wife and I have taken our vehicles to Hagen Automotive since around 2018; oil changes,…read morecheck-ups, things like that. When my wife's 2015 vehicle ran into more serious issues we brought it to Hagen Automotive to diagnose. I feel they were very forthright about the problems and gave me options for repair without ever feeling pressured or overcharged. I can't recommend Hagen highly enough.

Highly recommed taking your car to Jim & Colin. Honest service you can trust! Took my car in for…read morea repair and oil change I thought would cost $250-$300. Colin took the time to diagnose the problem and shared an alternate solution. The thorough review and assessment + the oil change came to $83.80. While I'll need more service on my 12 year old Ford Explorer in the future, I'll have 100% confidence bringing my vehicle back to Hagen Automotive. Clear communication, quality service and fair prices. THANK YOU!

Trash, they will sell you a broke down used car... yes they repaired my car the first time but the…read moreuseless mechanic didn't bother to fix the right side, when ball joints are fixed your supposed to do both sides along with and alignment. These people are useless now I'm In 1900$ out of my pocket to pay for the right side to be finished Already have an attorney general and better business bureau case pending, please don't buy from here, it's broke down German crap and so is the owner, he strong armed to take my reviews down, I trusted him, nope going back up, he thinks some tires that needed to be replaced are going to cover the problems this fool put tires on my car that wont work for my cars weight, all class and zero knowledge Here's pics of what's wrong with my car

There is not any high-sales pressure at this place. The area has nice, quiet, curvy roads around…read morethe dealership for a safe test drive and is close to the highway for higher-speed test drives. Danny, the finance specialist, saw to it that some minor cosmetic trim and a sticky trunk latch were fixed as a courtesy before we even inked the deal. Ideal Auto Imports gave a fair trade-in value for my 2006 Audi TTS Quattro, knowing it needed some refurbishing/repair. It was better than what the local Audi dealership was willing to offer. As a lady who was attached to and loved her last Audi TT, the staff made my husband and me comfortable in finding my new, updated gem of an Audi TT. Thank you!

I had been wanting another car since i sold my e350 last summer. But things fell through and i…read moreended up buying a chevy trailblazer i hated the 2 weeks i had it.let me tell you guys this dealership and its crew in sales are on their job. F les consultant was Sean Kelleyriendly welcoming sales team . My sales consultant was Sean Kelley, I am so greatful and appreciative of the magic and rabbits and birds he pulled out of a magic hat for my car. The Lexus LS 460 is my dream car and has been since it came out. Eazy trade for my truck, and he did the impossible for me by getting me financed. so east i recommend you stop at Apple used autos before you go through all the B.S. that dealerships usually do. Sean said i was approved no B.S. , no smoke and mirrors. Apple Used Autos is number 1! THANKS SEAN!!!!!

Very stereotypical car buying experience. The car salesman was very nice and low pressure but as…read moresoon as I got in contact with the finance guy I was pushed into adding the easy care. He did not really explain anything and if I asked a question he made me feel stupid for asking it. I felt like I was falling into a scam and honestly should have walked. I ended up cancelling the easy care after the guy tried to talk me into it by saying he's been in the car industry for longer than I've been alive. Nice work ass hole you're really moving up in the world. The most recent update is there ended up being curb rash on three of the tires that I'm fairly certain they covered up initially or regardless didn't mention anything about it. I hate that this is still the car buying experience for consumers. I would just be weary and firm with them. I love my car and had a good experience with the salesman but they need to reevaluate the boomer finance guy.

I want to give a big shout out to Logans Repair in Chaska. I went to TGK Auto Repair, and they…read morecompletely dropped the ball on the repairs. Charged me for things that didn't needed to be done. I posted on Facebook and I was referred many times to take my car to Logans, I did and I was beyond impressed with them. I actually got 12 emails telling me about the quality work they do! They kept me informed daily as to what was being done. When I picked up my car, they explained to me what was done, what did not need to be done. I highly recommend Logans Repair for all your car needs.

This was the nicest experience ever had with major car repair! Aaron & Jen both terrific. Prices…read moreare very good with turn around time worked within my needs. They are Honest and caring.