The woman on the phone and the guy who replaced my windshield were both exceptionally nice and…read moreknowledgeable! I didn't have to do a thing insurance-wise and everything was done exactly as they said. I would highly recommend them.

AMAZING SERVICE! Not only were the staff friendly and put me in a good mood with jokes they were…read moreable to get my window replaced in less than an hour even with having the wrong window and getting the right now and the gentleman who did my car fixed my frame and vacuumed the glass off my floor!!! I had such a great experience and will recomment and go back there myself. GREAT PRICE, GREAT SERVICE, GREAT PEOPLE!

Glasstastic and Dan the owner are THE BEST!! Always great customer service and topnotch work!! I…read moream a client and as an insurance agent I trust them to do a great job for my clients too!

Dan was super friendly and fixed my window quickly for a VERY reasonable price. These guys will be…read moremy first and only source for glass repair in the future. Very impressed. Thanks a bunch Glasstastic!

I was rear ended and needed my car repaired, and was referred to Fix Auto by a friend who works in…read morethe collision repair industry. From initial scheduling to final pick up, I was very impressed with the service and communication by the Fix Auto team! Tony called to give me updates through the process, and their text updates made tracking progress easy. My car looks like-new, and the paint color for my new trunk is a perfect match to the vehicle. The Fix team worked well with the insurance company for billing, and the entire process was simple. I highly recommend this shop and would definitely use them again, if needed!

A small area on my car began to fail where Fix Auto Collision had repaired it in the past. I…read morebrought the car back in to have it looked at for evaluation. The manager at this location would not honor the Fix Auto Collision written warranty that states this particular repair was covered. My follow up emails to the manager were disregarded and not answered. Honesty, integrity and reputation doesn't seem to be covered by their warranty either.

This place was supposed to give me an estimate for an insurance claim…read more I spoke to a very nice lady on the phone that had me all squared away and on their calendar, with drop off the day before. Unfortunately things took a negative turn when I arrived to do the drop of. The woman behind the counter was super rude, said I wasn't on the calendar and that they would never allow drop off the day before. She treated me like a complete idiot and took no ownership for their lapse in communication. After pressing a bit harder she did find some hand written notes from my phone call the week prior, but she didn't lighten up much at all. I walked out of there and will be taking my business elsewhere.

A+++++ Service from start to finish. Friendly,…read more knowledgeable, skilled. Quality was excellent and very fast.

I had a great experience with Mike and his guys. They replaced the rear bumper on my F150 and it…read morelooks amazing. The initial quote for the work was almost $300 cheaper than any of the competing shops I inquired with and they had the parts in within just a few days. Mike was friendly, personable and accommodating with my busy schedule. I would highly recommend this shop, trustworthy, professional and excellent quality of work.

My rear bumper was smashed in a parking lot and they fixed it like new. Great service from Mike and…read morehis team, especially in dealing with someone else's insurance company. Although I hope I don't need any auto body work soon (who does?), I know exactly where I would go to get it taken care of.

I requested the complete package along with adding on the engine bay detail. Value and price…read moreexceeded my expectations. Plus there are a few nice restaurants within walking distance while you wait. I would highly recommend this place hands down baby!!!

Stan did an amazing job on my wife's CRV. We were looking to get the car detailed and ready to…read moresell. He made it look better than the day we bought it from the dealer a few years ago! Very competitive pricing. We did the full package which included interior, exterior, engine bay, and clay bar/wax. I would highly recommend this place! Thanks Stan! Zac & Jenny.

Amanuel has the title of "Master Technician" for a reason! My windshield was cracked when a semi…read morehit a rock on the road and it hit my windshield. They go me in right away and despite a delay on my appointment was still way sooner than the competition and far more convenient. He was super friendly and got it done way sooner than we expected. My appointment was 10am-2pm (not a normal appointment time but they squeezed me in due to my windshield being delayed but weather happens) and he finished at 10:50, quick and easy! He was cracking jokes and gave me his card in case anything happens too. Super nice guy and I will be coming back but hopefully not for a while!

I had a cracked windshield and was sent over to Safelite Auto Glass in Maple Grove by my insurance…read morecompany. I asked if there were any other options.. they said NO, Safelite is the best. They were right. Tim Anderson and his crew were fast and professional. They estimated the job at 3 hours and were done in less than two. Friendly staff, explained everything and handled all of the paperwork. Hats off to TIM and the folks at Safelite Auto Glass. I highly recommend them!

AVOID THIS SHOP AT COSTS. I got my car towed here by AAA, they dropped it in front of the garage…read moredoors then they threatened to tow it because where AAA dropped it off at. Ridiculous. They then told me for a week "we will have an update by the end of the day," "we will have an update in the morning" "we will have an update after the weekend." So I called Monday at 8:30, they said, "we will have an update in an hour" so I called back at 10:00, 1.5 hours later, and they still hadn't looked at it they told me it was the next car which was complete bs givin what they had told me the last week. So I chewed the guy out on the phone and told him and the shop to get fuckin bent and I'm getting it towed to a new place. When I got there to get it towed, they had completely snapped my key off and it is stuck in the ignition. So no wonder they hadn't worked on it they couldn't even turn it to neutral to move into shop. They never told me either, they consistently lied to me just feeding me bullshit I am so frustrated with this place and I rarely write reviews. So I hope this saves somebody the trouble off accidentally getting towed to or making an appointment at this hell hole.

I go to this location all the time and Nate always gives me the best advice about my car and the…read moreservice is amazing. The never try to convince me to do extra work on my car they give me a advice on what needs to be done and tells me which one I can hold off on and what really needs to be fix which really helps because car fixing is very expensive and big part of why I go there is it's explained to me in terms I can understand thank you so much for taking care of my Acura that's my baby

Jeff and all other staff members at Caliber Collision were great. They did an amazing job with my…read morerepair. Jeff is very knowledgeable and helpful, customer service receptionist is very friendly and professional. I am very happy with their service.

I got in a fender bender and my insurance company required me to get an estimate from one of their…read moreverified shops even if I ultimately chose to go with a different one of my choice. They asked me to go to Caliber for this estimate. I will say honestly that when I took my car in, I didn't really intend to go with Caliber for the repairs. I was just checking the box for my insurance company. But I found their team to be so easy to work with and so good at customer service that I just gave them the go-ahead to do the repair. Joe was the representative I worked with, and I have nothing but positive things to say. He was very nice, and he took his time walking me through the damage to my car, what would need to be done, etc. I'm the type of customer that tends to ask a TON of questions. Joe answered every question I asked and he frequently called me in response to an emailed question to ensure I had all the information I wanted and didn't have any follow-up questions. He kept me completely updated on the status of my vehicle every step of the way. When I picked the car up, he took me on a final walk around, explained everything that was done, made sure I was happy and answered all of my final questions. I was very impressed. As for the repairs, my car looks brand new and drives perfectly. When I realized there was going to be paint work, I actually had them add on work to repair a scuff that had happened prior to the accident, which I paid for out of pocket. Their estimate on that repair was comparable and even slightly lower than the one I received from the dealership previously. You can't tell my car was even in an accident and the paint was matched exactly. Also, an honorable mention to Veronica at the front desk, who was a pleasure to work with on scheduling, paperwork, payment, etc. She was awesome enough to call me back when they had a cancellation and moved my repair up by like a week, which was a super pleasant surprise. And, when I picked my car up, she was very diligent to make sure the paperwork was correct, and she triple checked that I was charged the right amount (which was tricky because it was my deductible, the repair the insurance paid for and the repair that I paid out of pocket). I'd highly recommend Caliber if you need similar repairs to your vehicle.