The install of new windshield. The tech got adhesive on their pants and sat down in drivers seat…read moresmeared into seat. Tech took my vehicle without my permission to try clean up mess. Truck smelled of harsh chemicals for a week! The seat is faded from the chemicals. General manager said would replace seat cover. part expected in couple days. Since it is over a month with no words or updates. I contacted the location and left 2 messages for a complaint and asking when it will get repaired. Getting the run around as they say manger is not available. Come on people! Be very careful in selecting this company to replace auto glass! In fact I would not trust bring my vehicle there for auto repairs! Very dissatisfied customer. Post

From the owner: Serving Apple Valley, MN and the surrounding cities, get expert auto glass repair brought to you by…read moreCaliber Auto Glass mobile auto glass replacement services that come with a National Limited Lifetime Warranty and recognized as one of Forbes' 2026 Best Large Employers. We can take care of chips, cracks, and perform windshield replacements as well as any auto glass replacement. We make it quick, easy, and handle all claim processing for you, too. Have driver-assistive safety features on your vehicle like Pedestrian Detection? We have top-of-the-line ADAS Calibration services to make sure those features are well-tuned and ready for the road.

Service window 12pm - 4 pm. So made sure to take off work the end of the day to be present for…read moreservice. 4 pm rolls around and no repair man. Called at 4:15 to see where they were (phone automation was also awful), they connected with the driver and he said, "sorry running behind, be there in 10 min.". 1 hour later and 90 min outside of the service window I called again, and they could connect with the driver because the store was closed for the day. 10/10 would not recommend...

Absolutely abysmal. This was hands-down one of the most frustrating, incompetent service…read moreexperiences I've ever endured. I submitted a service request online, which required my VIN to even proceed. I entered it, scheduled the earliest available appointment--ten days out--and thought I was set. But no. That same day, I got a text asking for my VIN again. Fine. I sent it again. Then, just 36 hours before my appointment, I get a cryptic text: "Sorry you cancelled your appointment... click here to reschedule." I never cancelled anything. No explanation. No courtesy call. Just a passive-aggressive text telling me to start over. I called their 800 number, which was its own special kind of torture. Their phone system is a labyrinth of useless prompts designed to keep you from ever reaching a human. After more than ten minutes of button-mashing frustration, I finally got someone on the line. Her explanation? "We cancelled your appointment because we didn't have your VIN." Are you kidding me? I gave it to them twice. They couldn't be bothered to double-check or pick up the phone--they just nuked the appointment and expected me to wait another two weeks. This isn't just bad service. It's a masterclass in how to alienate customers with laziness, poor communication, and a total lack of accountability. Avoid at all costs.

I've just recently brought in my new truck for an appraisal at the Lakeville location for a minor…read morescuff. I had read the good reviews on Yelp and so I was hopeful that I would have a good experience. The reviews were accurate! I wish I knew the name of the gentleman that helped me, but he was very friendly and was able to address the problem right away instead of making me schedule a service appointment. Of course, more serious damage would have required a scheduled repair, but I know now that if I ever need any kind of auto body work in the future I will bring my vehicle to LaMettry's.

Above and beyond service from LaMettry's team! Honest quote and super fast repair! They detailed…read moreand cleaned my car as an added bonus! Highly recommend

Thank you to Brad's team for repairing a derailed drive-side window of my Toyota Highlander. Brad…read moreaccommodated my repair request promptly, and his team executed a professional and clean job repair at a very competitive price. I highly recommend Brand Hanson's ProFinisher shop. Adelmo Monsalve, Ph.D.

Truck was in 3x.paint had runs clear coat had runs. Worst…read morecustomer service ever!!!! Brad the owner is a complete spineless loser! Refused to fix my truck rite even after I had 2 other shops tell me the work he did was unreal and needed to be redone! I will never say anything good. And don't pay a done before u look at your vehicle if your stupid enough to bring it to him

Amazing customer Service!…read more I brought in my 2024 Toyota Prius that had a couple small scratches in the clear coat that LaMettrys buffed out for FREE. They serviced me right on the spot and only took a few minutes. Special shout out to Del, Kegan, and his team! I couldn't be happier!

My new 2024 Honda Civic Type R in Championship White was brought here to resolve some paint issues…read more Told the dealer my concerns about potential joyriding, but it seems like the body shop didn't get the memo. Honestly, their work is excellent BUT for anyone who has a rarer and nicer than usual car, please have second thoughts about coming here. I had a few issues with how they treated my car and how they had a few hard pulls in my car without consent since the car was only in for paintwork. Every time i got my car back, there was always some issue caused by the shop. NOTE FOR THE SHOP: People are watching and they paid for these vehicles with their hard earned money. Please treat customer cars with more respect and don't joyride their vehicles