Where do I start? Toyota recommended their collision center. Another repair shop did work on the…read morecar and missed the black moldings. So i didn't want to go there anymore.. toyota said, "lemetrys is very good." I called and was told appointments were a month out and waited for an appointment. September 2023. My family went to an appointment and got the estimate, and Matt sent an estimate off to the insurance. My insurance didn't answer, so I pushed my insurance, and they responded to Matt approving it. I heard nothing from Matt. I called to follow up. The lady told me that Matt would get back to me. Nothing. Then, I waited a month ...forgot about it... called back, trying to see what the heck.. 2 months later. No answer, no response from Matt. I was told that they would call... Waited again.. I had to chase the guy down and told the girl that answered the phone that it was ridiculous. Matt finally called me back and had mentioned via telephone that he'll go ahead with it and emailed me, out of no where he told me in email that he talked to the manager (attached) and basiclly not worth the fix. I was so upset that I called to speak to Matts manager. The manager stated that Matt probably thought it'll be better to put money in my pockets.I dont want the money. That's why it's a claim. He also mentioned that Matt's done it before upsetting customers. By not understanding, I'm assuming? I said if my repairs are not meeting dollar amount in minmum, they should have told me months ago and not say yes then say no to me 3 months later. He told me that it wasn't because the repair was "too little." He said they would fix it and order the part, and he would personally call me when part gets in.

We had a broken tail light from a backing up accident less than 1 mph. We preordered the tail light…read more30 days before bringing the car in to be repaired. So far it has been in the shop for a week to receive a "blueprint" for repair. We were told it will be likely another week to wait for additional insurance ok for additional cost. Also told painting is backed up and that may add time. So far we are over $2,000. I will update on how long this takes. Reminder this is a broken tail light at under 1 mph.

I had some minor paint work that needed to be done on the passenger door and long scratch down to…read morethe metal with a dent on the driver front fender of my 2017 Mazda 6. I got several estimates, and even though LaMettry's was not the cheapest it seemed the most professional and was close to the cheapest--which was important since I was not going through insurance. The estimate process itself was very quick, professional and clear. I brought the car in on a Wednesday and got it back the next Tuesday and the work was beautifully done. My car is a red tri-color that the other places I got estimates from said was very difficult to paint evenly. They nailed it--and the final bill was right inline with the estimate. I definitely recommend bringing any work you need done here! Thanks a million!!

The team at LeMettry's is great! We brought our vehicle here for repair after a collision 3+ years…read moreago. One of the sensor panels they replaced just started to come loose recently. We stopped in to get an estimate today, but Greg and his team just fixed the panel in 10 minutes at no additional charge.

River City Auto Glass checked all the boxes for service, quality and cost. The power window of our…read moreolder model Kia failed. I called River City and spoke with owner Bryce at length and in detail about the problem. He worked with me on an economical solution and repaired the window in our driveway. A+ and 5 stars for River City Auto Glass!

On Tuesday afternoon I closed the back door of my car and the entire rear window shattered and…read morecollapsed into the back seat area of the car. I got home without much difficulty but with all the rain in the forecast I was not going to have a car until the window was repaired. I connected with a number of major Auto Glass repair locations near Woodbury MN and quickly learned they were scheduling service 2+ weeks in the future. I looked for fully qualified service providers on Yelp and Bryce from River City Auto Glass responded to my inquiry within minutes. He confirmed my situation, found the replacement glass, worked with my insurance and scheduled time the next day to repair my vehicle at my home. He got me back on the road within 24 hours! Bryce is skilled, professional and pleasant to work with. He gets the job done and will be my "Auto Glass guy" every time I need that service. I recommend you call on Bryce when you need an "Auto Glass guy".

Amazing customer Service!…read more I brought in my 2024 Toyota Prius that had a couple small scratches in the clear coat that LaMettrys buffed out for FREE. They serviced me right on the spot and only took a few minutes. Special shout out to Del, Kegan, and his team! I couldn't be happier!

My new 2024 Honda Civic Type R in Championship White was brought here to resolve some paint issues…read more Told the dealer my concerns about potential joyriding, but it seems like the body shop didn't get the memo. Honestly, their work is excellent BUT for anyone who has a rarer and nicer than usual car, please have second thoughts about coming here. I had a few issues with how they treated my car and how they had a few hard pulls in my car without consent since the car was only in for paintwork. Every time i got my car back, there was always some issue caused by the shop. NOTE FOR THE SHOP: People are watching and they paid for these vehicles with their hard earned money. Please treat customer cars with more respect and don't joyride their vehicles

My car needed $10,000 in front end repairs following a collision. I was referred to Windy's…read moreCollision Center by the other party and by my insurance agent. I could not be more pleased the business and the quality of their repairs. I would give them five stars in every category. They were pleasant to deal with. The repairs exceeded my expectations. They completed the job quickly, and detailed both the inside and outside of the car before I picked it up. I would give Windy's my highest recommendation.

I have a high end luxury vehicle that unfortunately has been hit twice in the past year & a half. I…read morebrought it to Windy's both times. This is a family owned business. John is the owner and his brother Jim also works there. These two brothers provide the most outstanding customer service. I can't say enough positive things about them! Not only do you get friendly service when you bring your vehicle to Windy's but the quality is second to none! My vehicle looks brand new once again! I recently had a minor issue with one of the trim pieces and they fixed it, no questions asked. I can't even begin to tell you how appreciative I am of the help Jim & John provided. Hopefully I won't need more auto body work done again, but if I do, I will certainly return to Windy's.

I am having what must be the longest, most ridiculously infuriating experience with Progressive…read moreInsurance and somehow one silver lining prevails: Heppner's Auto Body. Heppner's does direct repair for Progressive making it the perfect local option for me after a neighbor rammed into my parked vehicle. I submitted a claim, made an appointment and was eventually able to drop my car off (shoutout to Heppner's for hopping on a three way call with the aforementioned villains). Through a tough situation, Heppner's made the process shockingly easy. They kept me in the loop consistently and always kept to the dates they stated they'd call. My vehicle was returned looking brand new inside and out. The checkout process was great. The customer service was great. They truly went above and beyond. We had one small miscommunication and they were extremely apologetic (it really wasn't a big deal). Honestly, Heppner's blew me out of the water with their service and professionalism. I can't say much about value (I filed a claim), but I can say I'm happy to have my car back and I highly recommend Heppner's for repair services!

I went in for a quote on my windshield the staff was not friendly downtown Saint Paul , they gave…read moreme a card and told me to just call and get a quote over the phone when it could have been done right then . then I proceeded to call the number and no answer I called again the men said it would give me a call but never did so , I feel like they were treating me unfair based of my year and model truck my 07 . a car is a car money should just be money but it's my money is no good here for my first time trying to do things for my truck myself I was let down and felt mistreated thanks for the experience

My service at Youngstedts Collision Center in Chanhassen was outstanding. JR Rodelius is…read moreknowledgeable and experienced. He helped me understand the the damages, make good recommendations, and verify the necessary steps with my car. JR called with new information, as needed, and returned all my calls promptly each step of the way. I also appreciate Briana's supportive manner on the phone. I am grateful for the excellent service I received at Youngstedts Collision Center. Having no prior experience with getting rear-ended, JR and Youngstedts Collision helped clear up all my uncertainties.

Had a horrible experience with Youngstedts. Worked with the assistant manager who quoted me 7 - 10…read moredays for the work to be completed, they ended up taking 21 days to complete the repairs. The assistant manager not once reached out proactively to let me know about their delays. The repairs were done sub par. Overall customer service was horrible and quality of work below standards.

I got my window based in and my car broken into yesterday which was a real tough situation to deal…read morewith. However, after finding discount auto glass my troubles were over. They ordered the part the day I called them to come in today and were able to get everything fixed and ready to go. It was incredible service, great value and overall couldn't have been kinder to interact with. Bottom line is if you want your window fixed fast, well done and on a budget you'll come here!

I have to say... today I was defeated after calling multiple places looking for reasonable power…read morewindow repair until I called this company. Not only were they able to get me in within 30 minutes, but they also fixed my issue and did not try to upcharge me or have me fix more than needed. Highly recommend when you need window work! After multiple phone calls, they were by far the most reasonable!! Thank you Discount Auto Glass!