Haas showed respect and great care in their overall service. They not only worked with insurance on…read moremy behalf but when my insurance tried to insist on all new parts, Haas notified me of a state law allowing buyers to use after market parts in excellent condition. They did the work in a timely manner and for a very reasonable price. I won't hesitate to use them again!

Paper on the seat, a cover over the wheel, and nothing greasy on the door handle when I got back…read morein. It's an eleven year old car and it still got that treatment.

We went to Latuff Brothers to fix the hail damage on our car. What can I say! These guys are…read moreamazing. They run a tight and efficient shop, yet make you feel that they have all the time in the world for you. They finished exactly when they said they would. They not only did a PERFECT job on the hail damage, they cleaned our whole car inside and out. They organised our rental, both for pick-up and drop-off. They gave the best estimate, and they stuck to excatly their estimate. I couldn't give higher praise. Oh, and check out the photo on their counter. It is hilarious. Fantastic service, fantastic quality and fantastic value.

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

I recently needed the windshield on my car replaced. After attempting to schedule with a large…read morecompany I discovered there was no way to speak with a person who could answer my questions. After completing all documents, I found out I would have to take my vehicle to a shop, but no availability. So called River City. Bryce had the work authorized by my insurance provider and scheduled the work. Within 3 days, my vehicle had a new windshield, new wipers, and recalibration, all done in front of my home. Everything looks great and all is functional. Would use River City again and absolutely recommend them!! Thanks, Bryce!!

Bryce, the owner, was able to get me in on short notice to repair a chip in the middle of my…read morewindshield. I have never had chip repair done previously and he was able to explain what it was and wasn't going to do for me. The chip went from very visible to almost non existent. I attended a zoom call in his comfortable lobby/waiting area while he did the work and away I went. He was also about 50% less than a safe lite quote from the 800 number. I'd always rather support a local business vs a large chain and I will be going back to see River City next time I have an auto glass need.

Recently Brad Meyer, the Account Executive for the Fridley Location, stopped by our agency to…read moreprovide information on Ultimate Auto Glass's services. He noticed a crack on the glass of one of my own vehicles, and not only did he provide information, but went above and beyond to see that my vehicle was serviced in the most efficient manor and didn't take time out of my busy day. I can't say enough about his courtesy and care. Ultimate and Brad did a great job!

From the owner: Ultimate Auto Glass & Electronics is your #1 choice for high-quality Auto Glass Repair,…read moreReplacement, Calibrations, and Automotive OEM Electronics services. Ultimate's distinguished difference is our OEM recalibration access where most Auto Glass providers use aftermarket tools for calibration. Our technicians are AGSC qualified and I-CAR certified averaging 20+ years of experience. We proudly offer mobile and in-shop service with a lifetime warranty on parts and workmanship.

I had my windshield replaced recently, actually twice......the first time I brought my car in they…read moreused an aftermarket windshield. However with the fancy sensors and cameras on a Volvo they were not able to calibrate so I had to bring my car back after they ordered an OEM windshield from Volvo. Of course this was all on Safelite, so nothing extra on my part, except taking another whole day to have this done. FYI, windshield replacement took about 3-4 hours.

DO NOT GO HERE RUN IN ANY OTHER DIRECTION…read moreafter scheduling originally a service at my home, they canceled because of the weather and I had to drive to their horrible office. First of all, I had to get this done in the AM to be able to get done other things. I was not prepared to LEAVE my home when they called saying I had to come in instead of a home service so I had not eaten anything and could only grab a protein drink and get on the road. In the video they send "please prepare for your appointment" it says this is a 30 to 60 minute JOB INCLUDING SETTING OF THE GLUE. THIS TOOK over 2.5 HOURS! I was livid. I would have ubered home and back if I had known or had someone pick me up?! Let alone all the glass shards all over my dash and MISSING ANTENNA THEY HAVE TO REPLACE. This place was disgusting in the waiting room and it was early AM. Do they ever clean it? Did we not just have a pandemic? Uncomfortable armed chairs provided terrible positioning to relax or do my morning stretches. Sun shining in on gross beige walls and now grey salt covered floors. Bathroom was out of date too but at least seemed clean and not many ladies on site to use it anyways. Just avoid this location at all costs. If they are assigned to you, cancel your appointment and go to another location or a different shop. UPDATE ONE THEY CAME OUT WITH NO ANTENNA SAYING THEY THOUGHT MINE JUST NEEDED TO BE SCREWED BACK ON? how incompetent are these people. Your reply is BS. "service at no cost" the cost is my time for a 4 hour window to be AVAILABLE TO FIX UR MISTAKES

I had a service done by butler auto glass. The job was done fine. However, the service person told…read moreme that he only accepts cash or vernmo, but he will send me a receipt upon job is done. I gave them my email address but got no receipt. I called to ask for a receipt. They told me first that they will send me a receipt in a week. After a week, I asked again and now they told me that they can only send me a work order but no receipt. I think their business practice is rather shaky.

Absolutely horrible experience. We needed a rear glass window replaced in a car. First they told…read moreus they could replace it same day. Then they didn't call us back for 2 days and at that point claimed they could find the window. After waiting 5 days they finally called and said they had the window, but of course it was the wrong one. At that point we "fired" them. Horrible communication and business practices. I wasn't going to stick around and see how terrible their workmanship was.

Two things come to mind here:…read more 'Amazing service' and 'Carrie is awesome'! One of the only places in the cities that was open on a Saturday. Two idiot young criminals tried breaking into my car and smashed the back side window out. On a vehicle that is a popular target, that window was extremely difficult to find. Safelite Auto Glass wanted nearly $1K for it--which is insane--and more than a week to get it replaced. Only1 could do it for less than half that cost. Carrie from Only1 helped me keep my sanity. I wasn't sure I wanted to file a claim with my auto insurance because I hadn't looked at the fine print for auto glass replacement (deductible or no?), and I didn't know if anyone could even find a window before temps dipped down to the single digits in the next few days. Carrie got my insurance on the phone with us on a three-way and we both tried to work out the details but my insurance was sending us over the hill and through the woods with no clear answer. Through all of this, Carrie was always positive, bright and upbeat. She was kind, caring and aware of my hellish overnight work schedule. By chance, Carrie was able to get a replacement for my side window within a day or two, once my insurance got their ducks in a row. They put me down for an appointment pretty much the day after and then my vehicle's window was replaced--good as new! The shop was very easy to find and I had no trouble finding a spot to park. Indoors, the shop was clean, warm and office-like. Carrie's desk was right at the front so we were finally able to meet after that adventure with my insurance. My hubs had tagged along and we were directed to the waiting room after handing my vehicle keys over to an older gentleman who worked in the shop. The waiting room had a large screen TV, several chairs, and an area with refreshments (well-stocked mini-fridge, coffee maker, hand sanitizer, etc). Everything was very clean and spaced out so you weren't sitting right next to anyone. There were two older gentlemen in the waiting room having a nice chat (despite the slight language/cultural barrier) about the news on TV--you don't often see this in waiting rooms anymore, too many folks on their phones nowadays. When the coffee maker had a slight hiccup (one of the older guys tried to get coffee), everyone in the room came forward to help. Man! What kind of place draws kind strangers in as customers??? I think my hubs and I waited about an hour and a half. I was able to catch part of the heart-pounding Japan vs Spain FIFA game--oof, that was intense! Spain was leading 1-0. Went home not knowing who would win though I was rooting for Samurai Blue. All the broken glass had been vacuumed up. New window rolled up and down without issue. Even the shade was working again (it wouldn't pull up before because of the broken glass). It was SO nice to be able to drive without a loud plastic bag rippling in the wind and not losing precious heat in this weather. My sincerest thanks to Only1 Auto Glass and Carrie! Also, as a kind of footnote: My hubs, who is incredibly discerning about service, was quite impressed/happy with this business (it helps that their mini-fridge stocked his favorite drink (a rarity) and their coffee maker also made hot chocolate). And Japan beat Spain 2-1 in an incredible victory--raaaaaaahhhhhh!!

I had my windshield replaced at Only 1 Auto Glass after my insurance company recommended them, and…read morethe experience was excellent from start to finish. Scheduling the appointment was quick and easy, and my service was completed on Friday, April 17, 2026. The technician, Gary, went above and beyond by calling to let me know an earlier time slot had opened up--which worked even better for my schedule. He and his associate were both friendly, professional, and took the time to clearly explain the process before getting started. The installation itself took about 40 minutes, and the results were great. Everything looks perfect, and the whole experience was smooth and stress-free. I would highly recommend Only 1 Auto Glass to anyone needing windshield replacement.

They were scheduled for service, I updated my address and confirmed with dispatch twice. Technician…read morestill went to original address. When I informed him where I was, still went to wrong address.

They can get any glass needed set up your appointment and they get it done fast and clean. My…read morevehicle looked better than I took it in. Very professional.