I had my windshield replaced at Only 1 Auto Glass after my insurance company recommended them, and the experience was excellent from start to finish. Scheduling the appointment was quick and easy, and my service was completed on Friday, April 17, 2026. The technician, Gary, went above and beyond by calling to let me know an earlier time slot had opened up--which worked even better for my schedule. He and his associate were both friendly, professional, and took the time to clearly explain the process before getting started. The installation itself took about 40 minutes, and the results were great. Everything looks perfect, and the whole experience was smooth and stress-free. I would highly recommend Only 1 Auto Glass to anyone needing windshield replacement. read more

I went to this company when I had an unfortunate crack in my windshield that kept on growing. The experience was seamless from start to finish. Once the job was complete they reminded me not to use a car wash for 24 hours and everything would be fine. My car windshield looks fantastic and I highly recommend this business. read more

They were fast, professional, and very courteous! I highly recommend you give them a try. My repair was for a small chip, they gave me my options and delivered and what they said they would do. I had a very good customer experience! read more

I have had chips repaired over the years w/out incidents. This is the first time a company failed. Very frustrated and disappointed of this company. The chip was at the bottom and left me a crack what appears to be unrelated in the middle of the windshield. They advised there were no guarantees and to replace it for under $900. No thanks! read more

Recommended by my insurance agent for a windshield chip repair. Called them and they were immediately responsive, and the best part was how they went directly to the insurance claim folks and helped me to get that done. And they were there the next day and the repair was quick and flawless. Quite happy with the experience. read more

My 2 week road trip lead to 3 windshield dings. My insurance covered it but the competition was slow to schedule. I called Only 1 because they had previously done a chip repair for free years ago. They were quick to schedule me and offered to come to me or I could go to them. I chose the latter. I went to the location in Golden Valley and was promptly greeted my the tech. He advised it would take about and hour. I sat in the lobby which had a tv, chairs, coffee and mini fridge with soda. I arrived at 12:40 and they were done at 1:04. I was advised not to get a car wash for 24hrs and off. No need to sign anything. Bonus points for putting my seat back for me before handing off they keys. Wonderful experience and will always use them in the future. read more

Phony people, Phony service & Phony company. I wouldn't recommend them to anyone who owns a car and takes a little pride in what they drive. Go elsewhere because you'll get the poorest quality work. They ruined my A pillar and never called me back. They will ruin your car and not give a crap about you. They are so money hungry it's not even funny. DO NOT work with this crap company. read more

Two things come to mind here: 'Amazing service' and 'Carrie is awesome'! One of the only places in the cities that was open on a Saturday. Two idiot young criminals tried breaking into my car and smashed the back side window out. On a vehicle that is a popular target, that window was extremely difficult to find. Safelite Auto Glass wanted nearly $1K for it--which is insane--and more than a week to get it replaced. Only1 could do it for less than half that cost. Carrie from Only1 helped me keep my sanity. I wasn't sure I wanted to file a claim with my auto insurance because I hadn't looked at the fine print for auto glass replacement (deductible or no?), and I didn't know if anyone could even find a window before temps dipped down to the single digits in the next few days. Carrie got my insurance on the phone with us on a three-way and we both tried to work out the details but my insurance was sending us over the hill and through the woods with no clear answer. Through all of this, Carrie was always positive, bright and upbeat. She was kind, caring and aware of my hellish overnight work schedule. By chance, Carrie was able to get a replacement for my side window within a day or two, once my insurance got their ducks in a row. They put me down for an appointment pretty much the day after and then my vehicle's window was replaced--good as new! The shop was very easy to find and I had no trouble finding a spot to park. Indoors, the shop was clean, warm and office-like. Carrie's desk was right at the front so we were finally able to meet after that adventure with my insurance. My hubs had tagged along and we were directed to the waiting room after handing my vehicle keys over to an older gentleman who worked in the shop. The waiting room had a large screen TV, several chairs, and an area with refreshments (well-stocked mini-fridge, coffee maker, hand sanitizer, etc). Everything was very clean and spaced out so you weren't sitting right next to anyone. There were two older gentlemen in the waiting room having a nice chat (despite the slight language/cultural barrier) about the news on TV--you don't often see this in waiting rooms anymore, too many folks on their phones nowadays. When the coffee maker had a slight hiccup (one of the older guys tried to get coffee), everyone in the room came forward to help. Man! What kind of place draws kind strangers in as customers??? I think my hubs and I waited about an hour and a half. I was able to catch part of the heart-pounding Japan vs Spain FIFA game--oof, that was intense! Spain was leading 1-0. Went home not knowing who would win though I was rooting for Samurai Blue. All the broken glass had been vacuumed up. New window rolled up and down without issue. Even the shade was working again (it wouldn't pull up before because of the broken glass). It was SO nice to be able to drive without a loud plastic bag rippling in the wind and not losing precious heat in this weather. My sincerest thanks to Only1 Auto Glass and Carrie! Also, as a kind of footnote: My hubs, who is incredibly discerning about service, was quite impressed/happy with this business (it helps that their mini-fridge stocked his favorite drink (a rarity) and their coffee maker also made hot chocolate). And Japan beat Spain 2-1 in an incredible victory--raaaaaaahhhhhh!! read more

Only 1 Auto Glass - The red you see is the heavy duty red construction tape residue from when we taped the plastic down... - Auto Glass Services Near Me - Saint Paul, Minnesota

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These guys did fast and friendly work replacing glass on my truck. Location was very convenient, and communication was clear.

Awesome service from the start. Fast and prompt appointment and the guy who came out to get my vehicle was friendly and professional.

We caught a rock which put an 8" crack in our windshield. Called our insurance agent looking for an appropriate shop and were given Only 1 Auto Glass. From the time we received a call from Only 1 Auto Glass until I drove out of their lot with a new windshield was only 19hrs. I only spent an hour in the shop's waiting room. Our car has a tinted windshield and lane departure cameras which needed recalibration after the windshield replacement. All of this was handled as part of the Only 1 Auto Glass service. Bottom line, I am totally impressed with the service I got from Only 1 Auto Glass and would gladly recommend them to anyone needing windshield service.m read more

I can't say enough nice things about Only 1 Auto Glass! If you are looking around at different shops, pick here! The folks working in the office were so nice and friendly! Got me scheduled quickly and talked with my insurance company. I spoke with 3 different people and all of them were awesome. My window was shattered from a break in. This shop made my window look amazing. Plus they vacuumed up the shattered glass in the backseat of my car all and all really nice people that will work with you to get your car taken care of! Definitely go here! read more

I had a windshield chip repaired. Easy to schedule an appointment; repaired in about 20 minutes and repair is invisible. Courteous service and good explanation about care and warranty. Insurance paid for this so I can't comment about the cost. I'd go back here again. read more

My car was broken into and one of the windows was smashed. i called my insurance company and they referred me to Only 1 Auto Glass to do the replacement . My car was picked up at my work place the same day as the break-in, repaired, and returned to me before I got off work. Total time about 2 hours. Great customer service! I will certainly use them again. read more

Absolutely superior customer service from start to finish. I needed a relatively small repair with my windshield and after many failed attempts at getting this resolved with Honda these guys took care of the issue so quickly and easily I wish I had never even bothered with the dealership! The dispatchers I spoke with were really helpful with answering my questions and really listened when I explained the problem. They communicated directly with the mechanics and I was able to get in the same day and had it fixed within a couple of hours. Thank you for everything! read more

When Only 1 repaired a chip in my windshield the technician, Tyler, let me know that it was a bit large for fixing with a fill in. He let me know that I should drive it a few days and if I wasn't satisfied, they would replace the windshield. When I called a few days later to request a replacement, Diana worked with my insurance company to make the process seamless. They also schedule around my work schedule so I didn't have to miss much work to drive to their shop to have the work completed. Tyler did great work and he has good customer service. I highly recommend them. read more

This was a great company to work with everything went as smooth as it possibly could Diane or Diana (not sure) was super efficient and courteous on the phone setting up the appointment the windshield was replaced as scheduled and looks terrific and I would highly recommend this company read more

My back window was busted out last night. I called this morning and they were able to fix it the same day. They also let me use a loaner car so I could get to my morning appointment while they fixed the car. Super nice people and very professional! read more

Technician (Brad) somehow bent my fender into my car. I now can't even barely open my car door because it's so messed up. The technician told me it's because I have an old car. He was clearly leaning very hard on my fender and he also told me it was a difficult windshield to replace (used a lot of force). Brad also left his own power tool on top of my engine and slammed the hood on top of it. I watched the whole thing and this man denied it until the end. I have been in contact with the company (Diane) she had been polite so far and they will be sending someone to look at my car on Thursday. Edit- Company has given me reimbursement for the incident. I appreciate the company taking responsibility for its employees actions. read more

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Garage door CRUSHED my windshield Wednesday.....called to see if they could get me in....mobile service?... Scheduled me for 8a the next day!! The Tech called to say he'd be there in 10 minutes. Called when he got there to let me know he was starting. There were little shards of glass across the dash and some in the passenger seat.... He got them ALL!! He was gone in about 45 minutes, just left the receipt on the seat!! Fast. Professional. Friendly. Great work! I used this company four years ago when a vandal broke the two side windows.....why I chose to go with them over the six companies my insurer gave me as options. HOPING I don't need new windows any time soon.....should I? I will DEFINITELY call Only 1 again!! read more

Only 1 Auto Glass - What was replaced - Auto Glass Services Near Me - Saint Paul, Minnesota

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I would recommend this place for quick turn around and great customer service to anyone. I called to schedule an appointment on Friday, I was able to get in the following Tuesday. I showed up for appointment and they were ready right away for me. He had my window fixed and ready to go within an hour and provided thorough explanations for all of my questions. I didn't have to wait any longer despite COVID 19. Very happy with my service. read more

I work for a local insurance agency & Gavin and his team consistently provide our customers with excellent service. We've recommended them for years & continue to do so. We know they will handle glass claims with quick turnarounds and great customer service. read more

My insurance company recommended this company and I was very impressed. They sent me a text with their location and it opened up in my maps and the appointment was less than an hour and the new glass looked great. Great job! read more

Accommodating courteous and fast to respond. We would use this service again‼

Had a seamless experience with Only 1 Auto Glass. Schedulers know what is important and were flexible when I had some timing issues come up. Installer (Matt) was friendly and knowledgeable, did a great job. read more

Drove into the cities from the western US and picked up a rock chip on I40. Only 1 was able to show up within a couple hours and repair. The process was so easy. The tech did an incredible job. Won't have to look at that chip for the 1639 mile trip back. Highly recommend Only 1!!!! read more

They arrived promptly, did a great job, and handled the billing with my insurance company. Seamless service, very pleased!

Recommended by my auto insurance with full coverage. They are situated in what used to be a fire station. Nice people at the door with a closed space for customers to wait in (with tea and coffee provided). They finished installing the new windshield and realigning my eyesight in my car in less than two hours. Once done, they were able to summarize how they've tested to make sure my eyesight was working and to make sure not to wash my car for at least a day. Overall, great service and communication--was even able to sit in with a wonderful older lady and we talked about our healthcare professions, etc to pass the time. Would recommend and come back! read more

They were prompt and got the job done and went right to insurance for the coverage for my chopped glass. Highly recommend.

Had my back window broken out and my golf clubs and laptop stolen. These guys were at my house the next day to replace the glass and clean up the mess. They got into every crevice to ensure no debris was left over. Very professional technicians. Great experience. read more

Efficient, fast, friendly, hassle-free! On the phone and in person, every encounter I had was a pleasure. They answered all my questions and were extremely flexible when I needed to reschedule. I would definitely use them again and will recommend them whenever I can. read more

They were able to schedule me right away and had my glass in stock next day. Took less than 1 hour. Inside was clean. No evidence of dried glue, etc. looks good as new! read more

Had glass damage on my front windshield. Called Auto Glass and they gave me an immediate quote over the phone. They also advised that my model car would have an additional fee due to the type of glass. They confirmed a date, but could not confirm a time until the day of the installation. Would have given a 5 start rating if I knew the time ahead so I could make better arrangements. Left my car outside my home, adjuster called first thing in the morning, advised when the installer would arrive. The installer was very friendly and did a wonderful job. I would highly recommend the service and quality of work. read more

I was referred to Only One by my insurance agent. I could not have been more pleased. From the time I called them to set up the appointment and to the time I left after the work was completed I had zero complaints. My appointment was scheduled for mid afternoon. They were aware I would take an earlier time if it became open. When one did open up that was more convenient for me they called me and arranged the rescheduling. We arrived early for our appointment and the young lady at the front desk checked to see if she could get us in early. They were able to do so and handled the change in a pleasant and helpful manner. I strongly recommend this company. read more

My insurance company was closed for the holiday weekend and this company somehow got me on the phone with an insurance person set up the appointment came out to my house fixed it two days later. My rear view mirror was also broke as well as my windshield and he repaired both at no cost! This company is amazing and I would highly recommend!!! read more

Super smoothe and easy process! Grateful for how easy it was! Literally emailed my insurance broker, he had Only Auto 1 Glass call me, set up an appointment for the very next day, and they came to me at work. I didn't have to do anything but have my car where I said it would be! read more

Great experience using Only 1 Auto Glass! My agent referred me and glad he did. Dealing with the scheduler and the installer was hassle free. Did the replacement at my work parking lot. My 2002 ride never looked so good. :) Excellent job!! read more

I was directed here by my insurance agent, and I couldn't be more pleased. Extremely hassle free and simple. My windshield was replaced in exactly an hour and it looks great! read more