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    Maplewood Auto Salon

    3.9 (14 reviews)
    Closed • Closed

    Services - Maplewood Auto Salon

    Auto window repair

    Auto window replacement

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    9 years ago

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    7 years ago

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    12 years ago

    These guys did a great job on my car. They were very clear about what they had done and only needed it for a day.

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    7 years ago

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    Lexus of Maplewood

    Lexus of Maplewood

    (61 reviews)

    Wasn't very impressed, an oil change with an appointment take a good 2 hours, horrible. what's the…read morepoint of having an appointment?

    I lost $5,800 in a month, and was treated like an asshole. Buyer beware, this business has no…read moreintegrity. I bought a used car last month. They assured me they do thorough inspections and would never sell a car with issues. I was also told repeatedly the car had no issues. I was shown the CarFax. Considering it was a luxury car dealership, I felt comfortable buying the car as is. A month later (after only being driven for about 12 days and a little over a 1,000), the check engine light came on and I learned it needed a new catalytic converter and had several leaks that needed repair. I brought the $8,600 estimate in to show the salesman. I only expected them to say, "wow, that's terrible. Let's see if there is anything we can do," or "let us take a look at it and see if we can repair it for cheaper," or "that's too bad, but that sometimes happens with new cars. How about a trade-in?" Instead, the salesperson immediately scurried away to get his 20-year-old manger, who shrugged and said, "how is that our problem?" Eventually, the GM, Jeremy Mertes came out, and said, "it's a used car, what would you expect if you bought this on Craigslist?" I looked around and had to remind him we were in a luxury car dealership. The GM said there was no way for them to know about the bad catalytic converter. I asked them if they scan their incoming cars. He said they scan all of the cars that come into their dealership and the ones that don't meet their standards go to auction and the good ones they sell. He said their records showed no issue with the catalytic converter. I asked him for a copy of the scan record. He then said they only use handheld scanners on non-Lexus vehicles and there is no record of the scan. I asked him to speak to the mechanic who conducted the scan, and he said, "that's not happening." He just kept saying it's not his problem, and never displayed any type of empathy or understanding. I finally just asked him if he'd buy the car back. He immediately said yes, jumped up, and came back with the same offer he claimed he made to the original owners. The whole thing gave me the sense that at best, they're incredibly sloppy with their inspections. At worst they're the worst type of car salesmen possible: fraudsters. I won't be going back, and would encourage you to find another more reputable business. It was a $5,800 lesson for me to always do an independent mechanic inspection when buying a car, even from a place that sells Lexus. Finally, don't buy a 2014 Volvo XC60 from them. It'll run you at least $8,600 in repairs. VIN YV4902DZ4E2544697 It's a lemon.

    Maplewood Auto Salon - auto_detailing - Updated September 2026

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