Telling customers the needed repairs . Not telling customers they need repairs then chargung them…read morefor repairs not done. Then when you catch them at it and refuse the unneeded repairs you get back from them a vehicle that has two new leaks it never had before. I had never added power steering fluid in 32,000 miles after checking it regularly. After a trip to this fraud and theift store I have added two pints of power steering fluid in the next two weeks after they damaged my power steering system. I have 40 years repairing industrial equipment and 50 years repairing my own cars . Never take your car or truck to this repair shop unless you have too much money and need to throw some money away. They are happy to charge you for un needed repairs

Driven past this place a dozen times, seeing ambulances and business vehicles. Didn't realize they…read moredid auto maintenance for general public. Am I glad I checked them out when I needed a brake job and some repairs. Jordan was very professional and presented options. I'm certain the work was as good (probably better) than dealership, without getting gouged. A nice surprise on pickup... car was cleaned inside and out. Highly recommended!!

Don't waste time and money and expensive jobs not good…read moremaybe for the new cars but if you have a full detailing don't go there sucks I go to pick up the car I notice they miss something I point they said they're gonna fix NO I get home check even worse

Short, but not so sweet experience. I picked up my sister so she could drop off her car to get…read moredetailed. She told me she walked in and the guy kind of gave her a bit of tude, she brushed it off since she has worked in customer service before and he was probably having a bad day. Immediately after we left, he called her and said "it looks like a family of scarecrows exploded in your car." In working in customer service myself, you don't make comments like that towards customers as it can put them off and make them feel ashamed and embarrassed. We all let our cars get bad sometimes, we KNOW, we're already embarrassed, you don't have to make it worse. She called him out on it and he told her to come pick up the car. So we walked in to try to have a chat with his manager on some professionalism, turns out, he's the owner, Kyle. Instead of trying to discuss anything, he just ran to the back after being called out for his unprofessionalism. Usually, I'm not the type to write reviews or even call out a crappy customer service experience, but his attitude and disrespect was just unreal. As I was considering also getting my two cars detailed here, I no longer will be.

The initial work was delayed once. No problem, that happens. On the day of the new date, I get a…read morecall the work will be delayed another week. That's garbage. You don't wait until the last minute to tell the customer of something like this. They knew days before. I lost confidence in any date they give me. I cannot recommend them.

The staff there are friendly and welcoming. Prices are reasonable and they were efficient in…read morefiguring out the business.

Ace at LeMettry's is phenomenal! He is very knowledegeable, incredibly kind, very professional,…read morevery responsive, and not to metion very patient in dealing with me and all my questions. He has done an excellent job of explaining the repair process of my car to me. If I have had to leave a VM requesting a call back, he has returned my call in a very timely manner and always addressed my needs by exceeding my expectations!! Superior customer service! Thanks Ace!!

I'm typically not one to leave reviews, but dealing with LaMettry's has been the worst experience…read moreI've had with a body shop. My vehicle sat there for an entire month and they never even started the repairs. I kept being told they were trying to work things out with my insurance company. My insurance company made two payments to LaMettry's, but I was told the payments weren't enough. They did cash the checks they received, though. The biggest frustration was the lack of communication. Nobody ever proactively reached out to me with an update. I had to contact them every single time just to find out what was going on. After a month of getting nowhere, I decided to take my vehicle out of LaMettry's and bring it to a different body shop. Hopefully, I'll have a much better experience there. I'll never return to LaMettry's or recommend this shop to anyone.

These guys are just the Best!!! I got a quote for repair from the dealership where I bought my…read moretruck. These guys saved me 100's of dollars and did a great job! I cant say enough good things about this garage. I won't take my vehicles anywhere else!

I needed a starter motor repair. My car did not start despite attempting to jump it. Bourke Bros…read moreTowing & Auto Repairs were able to come to my house, tow my vehicle from the garage and bring it to the shop. The staff on the phone were helpful to give me a rough quote of a re-manufacturer starter motor repair + towing the day before. I was notified that my serpentine belt also needed to be replaced - which it really did. Lots of cracks. I was given two prices: one price if I paid in cash or check. The other was a surcharge if I choose to pay in a card. It was same day repair - they towed it at 9am. They called at 10am to give a final quote / needed repair. By 1pm, I was told it was ready for pickup! Their lot is small so my car was waiting for me out on the road. Semi-high traffic area. Overall, I would use these guys again for auto repairs.

Completely recommend Johnson Auto Body for honesty, customer support, fairness. They care about…read moretheir customers and they do great work. Family business, small, great quality.

Great family business. Honest people! I took my car to…read moreanother local place which quoted me at twice the price that Johnson auto body quoted me at. Great customer service. The work done was great. Heck, they even cleaned our car from the inside before we got it back, now that is good customer service. Based on the positive experience, we recommend Johnson auto body to all our friends and family.

I can't recommend this place enough. My family has been taking our vehicles to them for years, and…read morethey do not disappoint. Their estimates consistently come in lower than the "other guys", and they do great work. On my most recent body repair, they were really great about working with me about my options in relation to my budget. And when I went to get my truck back, I was surprised to discover that they had thrown in a little extra work to fix a minor boo-boo that I had chosen not to repair because of cost. They didn't even charge me for it. Wendy in particular was good about communicating all the necessary details with me. I have had yet another great experience with Deering. They have a good, honest business that I would recommend to anybody.

I highly recommend this place. I've used their services a couple of times (auto body work isn't…read moresomething I need to have done often). They do excellent work and they're very reasonable. Last summer I arrived at Deering about 15 minutes before it opened and came upon an employee who was just starting his day. He asked me what the problem was. When I showed him the scratches on one of my headlights and the mark on the bumper of my car, he said it would only take 5 minutes or so to solve the problem. He didn't charge me. That just made my day.

I've never had a bad experience here. Todd, the owner, is very knowledgable and extremely honest. I…read morefeel like I'm taking my vehicle to a family member I can trust because he's so upfront and honest. He's been able to fix things others couldn't, and when he can't fix the problem he will tell you - unlike most places that would rather charge you and see what happens. He's reasonably priced and there have been several times where he hasn't even charged me for certain things. Definitely recommend Northland!

I have always had honest and knowledgeable service from Northland Auto. Todd, the owner, knows…read moremore about cars than any other mechanic. Today while I was in his office another mechanic stopped by to get advice from him. I had brought my car in for an acceleration concern. Todd took the time to test drive my car and educate me about it without charging me for it. The service is top notch, whether it is a phone call to ask a question, which I have done often, or bringing my car in to be serviced. I am treated with honesty and respect, which women don't often receive at auto repair shops. This is definitely the place to go if your car needs anything!